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Overview of Hotel Botanico & The Oriental Spa Garden

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3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Minibar, in-room safe, desk, blackout curtains
VIP Access

Hotel Botanico & The Oriental Spa Garden

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationBotanical Garden of La Orotava3 min walk
    Popular LocationBotanical Gardens4 min walk
    Popular LocationLa Paz Lookout7 min walk
    AirportSanta Cruz de Tenerife (TFN-Tenerife North)28 min drive

Choose dates to view prices

  • Family Room

    Room amenities

    • 753 sq ft
    • Sleeps 4
    • 1 Queen Bed OR 2 Single Beds
    More detailsFamily Room
  • Deluxe Double Room Single Use

    Room amenities

    • 269 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsDeluxe Double Room Single Use
  • Deluxe Double or Twin Room, Garden View

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Double or Twin Room, Garden View
  • Deluxe Double or Twin Room (pet friendly)

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Double or Twin Room (pet friendly)
  • Deluxe Double or Twin Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Double or Twin Room
  • Ambassador Junior Suite

    Room amenities

    • 505 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsAmbassador Junior Suite
  • Ambassador Junior Suite Ocean View

    Room amenities

    • 505 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsAmbassador Junior Suite Ocean View
  • Deluxe Double or Twin Room, Sea View

    Room amenities

    • 269 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Double or Twin Room, Sea View

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel Botanico & The Oriental Spa Garden is near theme parks and near the beach. Plaza del Charco is a notable landmark, and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Taoro Park. Travelling with kids? Don't miss Loro Park. Discover the area's water adventures with parasailing and surfing/boogie boarding nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Popular Location

What's nearby

  • Botanical Garden of La Orotava - 3 min walk
  • Botanical Gardens - 4 min walk
  • La Paz Lookout - 7 min walk
  • Sitio Litre Garden - 11 min walk
  • Lago Martianez Swimming Pools - 18 min walk

Getting around

  • AirportSanta Cruz de Tenerife (TFN-Tenerife North) - 28 min drive

Restaurants

  • The Slim — 1 min walk
  • El Oriental — 1 min walk
  • Mesón Tinguaro - 3 min walk
  • Oliva - 3 min walk
  • Mini Golf Club - 4 min walk
View in a map

About this property

Hotel Botanico & The Oriental Spa Garden

5-star, family-friendly hotel near San Telmo Promenade
4 restaurants, 3 outdoor pools and a full-service spa are available at this hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free manager's reception. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 252 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and Smart TVs with satellite channels. Other amenities available to guests include balconies, 24-hour room service and minibars.
Hotel Botanico & The Oriental Spa Garden offers 252 forms of accommodation with minibars and a safe. Rooms open to balconies. 49-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Oriental Spa Garden has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)
  • Free local area shuttle up to 2 km
  • Limo/town car service

Food and drink

  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (16162 square feet)

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch smart TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

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The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 16 March 2020 to 28 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15, per pet, per day, plus a deposit of EUR 50 per stay
Dogs only
Up to 18 lbs/8 kg
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the spa

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

Can I cancel my reservation for free at Hotel Botanico & The Oriental Spa Garden and receive a full refund?
Yes, Hotel Botanico & The Oriental Spa Garden offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Botanico & The Oriental Spa Garden cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Botanico & The Oriental Spa Garden have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Hotel Botanico & The Oriental Spa Garden pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 8 kg per pet. There's a deposit of EUR 50 per stay and a fee of EUR 15 per pet, per day.
How much is parking at Hotel Botanico & The Oriental Spa Garden?
Self-parking and valet parking are free at this property.
What time is check-in at Hotel Botanico & The Oriental Spa Garden?
Check-in is from 2 PM - midnight.
What time is check-out at Hotel Botanico & The Oriental Spa Garden?
Checkout is at noon.
Does Hotel Botanico & The Oriental Spa Garden provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Botanico & The Oriental Spa Garden located?
This family-friendly Puerto de la Cruz hotel is located near the beach, within 1 mi (2 km) of San Telmo Promenade, Lago Martianez Swimming Pools and Plaza del Charco. Taoro Park and Garden Beach are also within 2 mi (3 km).
4.7
Exceptional
Rating 5 - Excellent. 297 out of 368 reviews
5 - Excellent 81%
Rating 4 - Good. 55 out of 368 reviews
4 - Good 15%
Rating 3 - Okay. 10 out of 368 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 368 reviews
2 - Poor 0%
Rating 1 - Terrible. 5 out of 368 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with excellent staff and facilities. This was our 5th visit to the hotel and we find that whenenver we travel anywhere else in the world we always base those hotels on the stardards at Hotel Botanico!
Stayed 7 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was too far fro Mt he town and was full of very old people not that I dislike them
Stayed 7 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

5/5 Excellent

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Little to dislike about such an hotel. The spa was of exceptional beauty and the service throughout altogether exceptional. If you choose a room, you have a choice of aspects: spa garden, coast or mountain. Ours faced the garden and other guests recommended the mountain view.
Stayed 5 nights in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and service was phenomenal throughout the hotel and at the restaurants!
Stayed 7 nights in Dec 2019

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