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Reviews

4.4 / 5Excellent
1,449 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Las Vistas Beach
    6 min walk
  • Popular Location
    Playa de las Américas
    13 min walk
  • Restaurant
    Argentine Beef
    1 min walk
  • Restaurant
    Legendary Magic
    1 min walk
  • Airport
    Tenerife (TFS-Tenerife South)
    15 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Standard Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Standard Room, Sea View

    Room Amenities

    • Sea view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Standard Room, Pool View (2 adults and 1 child)

    Room Amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Superior Double Room, Private Pool

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard Room, Pool View

    Room Amenities

    • Sleeps 2
    • 1 Double Bed and 2 Single Beds
    More details
  • Standard Room (2 Adults)

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Suite (Doble)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Suite (Doble)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Suite (2 adults and 1 child)

    Room Amenities

    • Sleeps 3
    • 3 Single Beds
    More details
  • Suite (2 adults and 1 child)

    Room Amenities

    • Sleeps 3
    • 3 Single Beds
    More details
  • Standard Double or Twin Room, Sea View (2 adults and 1 child)

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Superior Double Room, Private Pool (2 adults and 1 child)

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details

About this area

Arona

Cleopatra Palace Hotel is located on the beach and in an area with good shopping. Golf Las Americas and Puerto Colon Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Siam Park and Aqualand Costa Adeje. Consider Medieval Adventure at Castillo San Miguel for a night out or Monkey Park if you're travelling with kids.

Visit our Arona travel guide
Popular Location

What's nearby

  • Las Vistas Beach - 6 min walk
  • Playa de las Américas - 13 min walk
  • Los Cristianos Beach - 15 min walk
  • Veronicas Strip - 19 min walk
  • Golf Las Americas - 5 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 15 min drive

Restaurants

  • Argentine Beef - 1 min walk
  • Legendary Magic - 1 min walk
  • DOMVS AVREA Roman Restaurant - 1 min walk
  • Hard Rock Cafe - 1 min walk
  • Corner - 1 min walk

About this property

Cleopatra Palace Hotel

4-star beach resort with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Cleopatra Palace Hotel's full-service spa. All 431 rooms offer free WiFi and free wired Internet, plus balconies and TVs with satellite channels. 24-hour room service, minibars and hairdryers are among the other amenities available to guests.
Cleopatra Palace Hotel offers 431 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa, Mare Nostrum SPA. Services include hot stone massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free full breakfast available daily 7:00 AM–10:30 AM
1 restaurant
1 beach bar, 1 poolside bar and 1 bar
24-hour room service

Things to do

Aerobics classes
Arcade/game room
Bike hire
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Pilates classes
Playground
Sauna
Scooter/moped hire
Shopping
Tennis
Volleyball
Yoga classes

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Playground

Conveniences

Lift
Free newspapers in reception
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
German
Russian
Spanish

Business services

1 meeting room
Business centre

Outdoors

Beachfront location
Pool umbrellas
Terrace

Spa

Body scrubs
Body treatments
Body wraps
Facials
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Thai
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Bidet
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

satellite channels
TV

Food and drink

Minibar

Outdoor space

Balcony

More

Desk
Phone
Safe

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Mastercard
American Express
Visa

Important information

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Property is also known as

  • Cleopatra Palace Hotel Arona
  • Cleopatra Palace Hotel
  • Cleopatra Palace Arona
  • Cleopatra Palace
  • Cleopatra Palace Hotel Arona
  • Cleopatra Palace Hotel Resort
  • Cleopatra Palace Hotel Resort Arona
4.4

Excellent

5 - Excellent
759
4 - Good
555
3 - Okay
112
2 - Mediocre
15
1 - Poor
8
4.4
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.2
Property condition

3/5

  • Liked: Cleanliness, staff & service, amenities

obviously all the money had been spent on the public areas and not on the rooms. the bathroom had been incorporated into the bedroom which may be fine for married couples but not for friends or taking grandchildren. When two people took a shower the room was very damp and the windows were running with water! The furniture was very old and cheap looking. we tried the food in the buffet a couple of evenings and it was not up to standard for a 4* hotel. We also had a meal at the Windsor Hotel in the 5* Sir Antony which was described as a gastronomic experience but was distinctly average.

Stayed 14 nights in Jan 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property location v good. Property needs a facelift

Stayed 12 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

extra fees for everything bar the pool didn't like.

Stayed 10 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, amenities, property conditions & facilities

    Pool area and location Of the hotel and near the beach.

    Stayed 7 nights in Dec 2019

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