My wife and I recently spent a couple of nights here in early June.
Check-in was quick and without fuss. We were given a map of the hotel with directions to our room. There is a video board in reception explaining what events are happening (but not where). I was also given the wi-fi code and told that the entertainment information was available on the hotel app. A special mention goes to receptionist Kaja who spent 10 minutes helping me download the wifi when it all went to pot despite my best efforts to download it.
We had asked for a quiet room and were given Room 464. Very spacious with a fantastic view out to sea and La Gomera. The room had two large single beds, a fridge, 2 large bottles of complementary water, TV with some English language channels. However there was no kettle.
The bathroom was large with double wash basins, hand and bath towels, soap and tissues. The walk in shower had a gel dispenser. However, there were no face cloths, shower cap or any additional bathroom sundries that one would expect from a 4* hotel.
Meals- Breakfast (07.30-10.30) is mainly geared to continental Europeans. There was a good range of cold cuts and cheese, but surprisingly no individual yogurt pots and limited (usually apples and pears) fresh fruit. There were 6 different types of cereals and some very runny oatmeal. Cooked items included frankfurter type sausages, eggs all ways, baked beans and bacon as well as a selection of cooked vegetables (no hash browns or other potato offer