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Alexandre Troya

4.0 star property
Beach resort with 3 outdoor pools, near Siam Park

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Photo gallery for Alexandre Troya

Relax by the serene pool surrounded by lush tropical plants and a patterned tile design.
Creator video
Enjoy a convenient buffet experience with various food stations and clear glass partitions.
Relax by the central hot tub surrounded by lounge chairs and enjoy a tranquil atmosphere.
Relax in a shaded outdoor lounge with ocean views and comfortable seating.

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | 1 bedroom, desk, soundproofing, free WiFi

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Sofa Beds

View all photos for Standard Room (single use)

1 bedroom, desk, soundproofing, free WiFi

Standard Room (single use)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Satellite channels
  • 291 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds

View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre) | 1 bedroom, desk, soundproofing, free WiFi

Panoramic Room, Hot Tub, Beach View (Alexandre)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Private rooftop hot tub
Air conditioning
Minibar (some free items)
LED TV
Separate bedroom
Separate bath and shower
  • 614 sq ft
  • Beach view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre) | 1 bedroom, desk, soundproofing, free WiFi

Club Room, Balcony (Alexandre)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Bathrobes
  • 291 sq ft
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room

1 bedroom, desk, soundproofing, free WiFi

Standard Double or Twin Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Satellite channels
  • 291 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Studio Suite, Balcony, Sea View

Junior Studio Suite, Balcony, Sea View | 1 bedroom, desk, soundproofing, free WiFi

Junior Studio Suite, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Espresso maker
  • 398 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room

Family Room | 1 bedroom, desk, soundproofing, free WiFi

Family Room

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Satellite channels
  • 431 sq ft
  • Sleeps 4
  • 4 Single Beds

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About the area

Map
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670

What's nearby

  • Playa de las Américas - 2 min walk - 0.1 miles
  • Veronicas Strip - 3 min walk - 0.2 miles
  • Torviscas Beach - 5 min walk - 0.3 miles
  • Siam Park - 10 min walk - 0.6 miles
  • Fañabé Beach - 4 min drive - 2.1 miles

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Jumping Jacks - ‬4 min walk
  • ‪Monkey Beach Club - ‬4 min walk
  • ‪Romantico Restaurante - ‬8 min walk
  • ‪Restaurante el Oasis - ‬3 min walk

About this property

Alexandre Troya

Upscale family-friendly resort near Playa de las Américas
Siam Park and Puerto Colon Marina are located near Alexandre Troya, which provides an adjacent golf course, a poolside bar and a terrace. Adventurous travellers may like the fitness classes and cycling at this resort. Treat yourself to a Thai massage, a detox wrap or aromatherapy at Natural Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a garden.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Bike hire, self-parking (surcharge) and a reception hall
  • Tour/ticket information, ATM/banking services and a vending machine
  • A lift, a gift shop and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 354 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries, showers and hairdryers
  • 32-inch LED TVs with satellite channels
  • Balconies, LED light bulbs and daily housekeeping

All-inclusive details

All-inclusive room rates at Alexandre Troya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar La Palapa
  • Bar Salón
  • Restaurant Arena
  • Restaurant La Palapa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (1,119 square foot of space)
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 1973
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Conference rooms (surcharge) may be available on request; advance booking is required.
Property Registration Number H-38-4-0000177
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Troya
Hotel Troya Arona
Troya Arona

Frequently asked questions

Does Alexandre Troya have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Alexandre Troya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alexandre Troya?

Self-parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Alexandre Troya?

Check-in start time: 2 PM; check-in end time: noon.

What time is check-out at Alexandre Troya?

Checkout is at noon.

Are there all-inclusive benefits at Alexandre Troya?

Some rate plans available at this property are all-inclusive.

Where is Alexandre Troya located?

Offering direct access to the beach, this Costa Adeje resort is next to a golf course, steps away from Troya Beach and Playa de las Américas. Siam Park and Puerto Colon Marina are also within 1 mile (2 km).

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Alexandre Troya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 100 out of 354 reviews
Rating 8 - Good. 150 out of 354 reviews
Rating 6 - Okay. 69 out of 354 reviews
Rating 4 - Poor. 24 out of 354 reviews
Rating 2 - Terrible. 11 out of 354 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth lindores

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel very nice staff
Stayed 10 nights in Jun 2025

10/10 Excellent

Kendal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience just like last year! Hope to see you again next year!
Stayed 8 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great, helpful staff, clean, friendly, lots to do
Stayed 5 nights in Apr 2025

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room - we stayed in one of the panoramic rooms - great view, plenty of room ; a wonderful sized balcony. Top pool was lovely, a little oasis
Stayed 7 nights in Dec 2024

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 5 nights in May 2025

10/10 Excellent

Kendal Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel! Keep it up!
Stayed 9 nights in Oct 2024

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at hotel troya. Breakfast and dinner was lovely and the pools are very nice and relaxing
Stayed 5 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, shame about...

A nice, clean hotel with good entertainment and in a central location. Unfortunately, it is let down by a dreadful restaurant and being too near to the Veronicas strip with all of its drug dealing, prostitution and excessive noise late in to the evenings.
Stayed 10 nights in Jan 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for self catering

Rooms very clean and nice chill out sun deck. Hotel in general clean. Food not great . Ideal as a self catering base as centrally located.
Stayed 7 nights in Dec 2024

4/10 Poor

Kevin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Room was full of ants ‘ they moved me , so it was ok
Stayed 5 nights in Mar 2025

8/10 Good

Harish Rugnath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near sea side, Plenty of Shopping and Restaurants.
Stayed 7 nights in Apr 2023

6/10 Okay

Guðjón

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not again this hotel

To much noise from Veronicas bar area which is next to the hotel, food was okay, we got very small room, but we upgraded to bigger and paid extra about 42€ extra per night, we are not going to stay there again, we have been 8 times to tenerife and should have known better to stay this close to Veronica's
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location lovely room bit close to Veronics strip
Stayed 9 nights in Aug 2022

10/10 Excellent

Georgina Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at hotel Troya! We were a little apprehensive but actually turned out to be a great hotel! Adults only pool was a hit for us! Room was spacious, clean & modern. Restaurant food was great for what we paid, yes it was it sometimes wasn’t always hot but it’s a buffet so what can you expect! The variety was great and we always had a great meal! Drinks were good value for money also. Hotel is right on the beach, easy walking to all the resorts in this area! Bus stop less than 10 mins away on foot. Only feedback is that we’d like to pay as you go on drinks not right at the end.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, lovely staff, very clean. Food catered more for Europeans but always found something to eat. Would definitely visit again. Great location
Stayed 7 nights in Mar 2023

8/10 Good

Rachel

Liked: Amenities, property conditions & facilities
Lovely new infinity pool which was great to spend time by. Location is very central to Las Americas strip which is good for walking to restaurants but meant very noisy at night so struggled to sleep. Walls thin so could hear the noise from the neighbouring rooms and the corridor. We had breakfast included which was fine but nothing to rave about. Spa changing room was very dirty. Overall average hotel - if the infinity pool wasn’t there it would be rated lower!
Stayed 5 nights in Feb 2025

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In love!

I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!
Stayed 5 nights in Sep 2023

8/10 Good

Hrafnhildur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Panoramic room great and all inclusive good. Mæli með því 😉
Stayed 7 nights in Mar 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great facilities and great location. My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely! I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use. Overall great though and a i would return.
Stayed 5 nights in Oct 2023

8/10 Good

Barbara Ann

Extremely comfortable. Ideally positioned for daytime activities. Only negative is that from 2100 - 0040 the noise volume from properties in the near neighbourhood is massively excessive. Ear plugs were a necessity.
Stayed 14 nights in Feb 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
The hotel is very close to the night club strip which is very loud every night. Also, it is next to a drain canal to the ocean that smells. I also was displeased with having to pay extra for the safe key, to leave deposits for pool towels, and the buffet was average food. The cantina food was better but closed at 6:00 so if you miss it then you have to go out or eat at the buffet. We went out most dinners.
Stayed 9 nights in Jul 2024

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
This is a noisy area, including aqua aerobics around the pool every day and music in the front and back of the hotel. So if you want to be in that sort of area, it's great. Room was soundproof but there was no air conditioning. We were led to believe access to the spa was included but it was an extra 17 euros per entry. Hotel was clean, breakfast was good and beds were very comfortable. Bathroom was great and generally we had a good time.
Stayed 7 nights in Mar 2024

6/10 Okay

Laura

Liked: Property conditions & facilities, room comfort
Very central hotel for las America's. The bar and restaurant have no ambience as so many bright lights make it canteen like. My whole group got food poisoning and we only ate at hotel. Staff are nice but so clearly over worked. Cocktails are awful on all inclusive.
Stayed 8 nights in Jan 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read quite a few bad reports on this hotel but I can say I am glad I didn't listen to all of them. Yes, it is very noisy in the area at night but we stayed in one of their Club Rooms on the 5th floor and we hardly noticed any late night noise. The quiet sun terrace is a lovely place to chill out and the food was very good - apart from the chips being cold sometimes! We found the staff to be very friendly and helpful.
Stayed 7 nights in Apr 2023