Title: Hotel Best Tenerife Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Best Tenerife Travelers find paradise at this Tenerife hotel, where sun loungers surround the pool and the rooftop bar offers the perfect spot to plan daily adventures ## Photo gallery for Hotel Best Tenerife ![Outdoor pool, pool umbrellas, pool loungers - Hotel Best Tenerife (Arona)](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/19870ca8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine - Hotel Best Tenerife (Arona)](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/b518cf2a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Best Tenerife (Arona)](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/25d181af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - Hotel Best Tenerife (Arona)](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/239cfbb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Best Tenerife (Arona)](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/33aa5133.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Best Tenerife, near Siam Park, offers a peaceful getaway with a rooftop terrace and coffee shop. Guests can book spa treatments, dine at two restaurants, or relax poolside while kids enjoy the playground. Multilingual staff arranges tours, and WiFi keeps everyone connected. ## Reviews 8.0 Very good ## Popular amenities - All-inclusive - Spa - Free Wi-Fi - Restaurant - Air-conditioning £184 includes taxes & fees 15 Jan - 16 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2689848&PinnedHotelID=2689848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2689848&PinnedHotelID=2689848&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2689848&PinnedHotelID=2689848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2689848&PinnedHotelID=2689848&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2689848&PinnedHotelID=2689848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2689848&PinnedHotelID=2689848&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2689848&PinnedHotelID=2689848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2689848&PinnedHotelID=2689848&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 16 of 16 rooms ### View all photos for Standard Room (2 adults) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/2ede6458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (2 adults) 9.2 Wonderful 15 reviews ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - 270 sq ft - Resort view - Sleeps 2 - 2 Double Beds ### View all photos for Standard Room (2 adults + 1 child) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/2ede6458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (2 adults + 1 child) 8.8 Excellent 3 reviews ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - 270 sq ft - Resort view - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room (3 adults) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/2ede6458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (3 adults) ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - 270 sq ft - Resort view - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room (2 adults + 2 children) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/2ede6458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (2 adults + 2 children) 10.0 Exceptional 1 review ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - 270 sq ft - Resort view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, Pool View (2 adults) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/2ede6458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Pool View (2 adults) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - 270 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Standard Room, Pool View (2 adults + 1 child) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/2ede6458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Pool View (2 adults + 1 child) 8.0 Very good 1 review ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - 270 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room, Pool View (3 adults) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/2ede6458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Pool View (3 adults) ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - 270 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room, Pool View (2 adults + 2 children) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/2ede6458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Pool View (2 adults + 2 children) ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - 270 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room (2 adults) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/dff13ceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (2 adults) ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - Resort view - Sleeps 2 - 2 Double Beds ### Superior Room (2 adults + 1 child) ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - Resort view - Sleeps 3 - 2 Double Beds ### View all photos for Superior Room (3 adults) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/dff13ceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (3 adults) ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - Resort view - Sleeps 3 - 2 Double Beds ### View all photos for Superior Room, Pool View (3 adults) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/dff13ceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Pool View (3 adults) ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - Sleeps 3 - 2 Double Beds ### View all photos for Superior Room, Pool View (2 adults) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/dff13ceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Pool View (2 adults) 8.0 Very good 2 reviews ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - Sleeps 2 - 2 Double Beds ### View all photos for Superior Room, Pool View (2 adults + 1 child) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/dff13ceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Pool View (2 adults + 1 child) ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - Sleeps 3 - 2 Double Beds ### View all photos for Superior Room, Pool View (2 adults + 2 children) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/dff13ceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Pool View (2 adults + 2 children) ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2690000/2689900/2689848/dff13ceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Free cots/infant beds TV Hairdryer Private bathroom Bidet Minibar Cable/satellite channels - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-Hotel-Best-Tenerife.h2689848.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FArona-Hotels-Hotel-Best-Tenerife.h2689848.Hotel-Information) ## About the area Located in Arona, Hotel Best Tenerife is near the beach. Siam Park is a popular attraction and the area's natural beauty can be seen at Fañabé Beach and Playa de las Américas. Travelling with kids? Consider Water Sports Tenerife, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Spend some time exploring the area's activities, including golfing. [Visit our Arona travel guide](https://www.expedia.co.uk/Arona.dx5779) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.05739%2C-16.73137&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cOr1IDyZyJgBxRgD6IYY4BK4eFY=) Avenida de Antonio Dominguez, 6, Playa de las Americas, Arona, Tenerife, 38660 ### What's nearby - Estadio Antonio Domínguez Alfonso \- 5 min walk \- 0.3 miles - Las Vistas Beach \- 8 min walk \- 0.5 miles - Playa de las Américas \- 8 min walk \- 0.5 miles - Veronicas Strip \- 12 min walk \- 0.7 miles - Los Cristianos Beach \- 5 min drive \- 1.2 miles ### Getting around - Tenerife (TFS-Tenerife South) - 16 min drive ### Restaurants - ‪Hard Rock Cafe Tenerife - ‬6 min walk - ‪La Cascada Bar - ‬2 min walk - ‪Hotel Best Tenerife - ‬1 min walk - ‪La Karina - ‬3 min walk - ‪Bianco Ristorante - ‬5 min walk ## About this property ### Hotel Best Tenerife Upscale family-friendly hotel near Playa de las Américas Located close to Las Vistas Beach, Hotel Best Tenerife provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to aromatherapy, a facial or a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a garden and a playground, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas - ATM/banking services, a 24-hour front desk and a lift - Concierge services, a front desk safe and laundry services - Luggage storage, a vending machine and a banquet hall - Guest reviews say great things about the helpful staff Room features All 399 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with bidets and baths or showers - TVs with cable channels - Wardrobes/cupboards, free infant beds and daily housekeeping ### All-inclusive details All-inclusive room rates at Hotel Best Tenerife are available. 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Bar Piano - Restaurante Buffet - Restaurante Mediterraneo ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Evening entertainment - Free children's club - Full-service spa - Gym - Outdoor pool - Playground - Sauna - Steam room - TV in common areas ### Family friendly - Arcade/game room - Children's pool - Free children's club - Free supervised activities for children - In-room cot - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - Aromatherapy - Body scrubs - Couples treatment rooms - Facials - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bathtub or shower - Bidet - Hair dryer - Private bathroom - Towels provided ### Entertainment - TV with cable/satellite channels ### Food and drink - Minibar - Room service ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from January to December Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Best Tenerife Arona Best Tenerife Hotel Arona Hotel Best Tenerife Arona Hotel Best Tenerife Hotel Hotel Best Tenerife Arona Hotel Best Tenerife Hotel Arona ## Frequently asked questions ### Does Hotel Best Tenerife have a pool? ### How much does it cost to stay at Hotel Best Tenerife? ### Is Hotel Best Tenerife pet-friendly? ### How much is parking at Hotel Best Tenerife? ### What time is check-in at Hotel Best Tenerife? ### What time is check-out at Hotel Best Tenerife? ### Are there all-inclusive benefits at Hotel Best Tenerife? ### Where is Hotel Best Tenerife located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Best Tenerife Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 108 8 - Good 114 6 - Okay 51 4 - Poor 18 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Leanne 6 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed in the Best Tenerife 4 times and it is a perfect location. Pool Views are stunning. ##### Leanne Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### julian 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great hotel in a good location the hotel itself had everything you needed and was of great standard facility wise help yourself to drinks instead of waiting was heaven ##### julian Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Laura-jade 27 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel and location Really happy with the service and entertainment, hotel was clean and nice decor. Really enjoyed our trip here! ##### Laura-jade Stayed 2 nights in Feb 2024 ### 8/10 Good #### Emma 11 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great short trip Lovely room and service for our two night stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/4BFFF42B2FE8115AD2853B10BB757CCE7A923A251712859310307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emma Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Jason 1 Aug 2024 Liked: Cleanliness, staff & service, amenities A budget friendly hotel that offers clean rooms in a central location. Staff are friendly and welcoming. ##### Jason Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Veselin 6 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel. The staff is very friendly especially the lifeguard on the kids pool. ##### Veselin Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### CONRAD 26 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Winter Sun! A wonderful hotel in a perfect location with incredible staff. ##### CONRAD Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Louise 26 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love everything about this hotel. Clean, comfortable, friendly, good food, good location and just all round good vibe. We upgraded to a superior room with pool view which was definitely worth it. ##### Louise Stayed 11 nights in Nov 2023 ### 6/10 Okay #### Flavia 19 Jul 2025 Liked: Property conditions & facilities Staff at front desk can be rude. Daily cleaning of room was poor. 1st room assigned to us was facing the rubbish bin collection point so balcony was unusable as it stunk of rubbish and wehn asked for room change staff rolled their eyes. Food choices were poor if you dont like sea food. ##### Flavia Stayed 7 nights in Jul 2025 ### 8/10 Good #### Linda 12 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good central location. Staff very friendly and helpful. Staff in restaurant in particular were very efficient. ##### Linda ### 8/10 Good #### Rajeev 27 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Helpful staff easy check in .Bed large and comfortable ##### Rajeev Stayed 1 night in Sep 2022 ### 8/10 Good #### Iain 17 Sept 2023 Liked: Cleanliness, staff & service, amenities Great hotel but rooms in need of an update and the rooftop terrace is awful. We paid for the superior room to gain access to the terrace, looked at it on day one and never visited it again! The main pool area and entertainment was top notch though! Food very repetitive but nice ##### Iain Stayed 6 nights in Sep 2023 ### 6/10 Okay #### Vincent 19 Oct 2023 Liked: Cleanliness Disliked: Room comfort #### No air con during a heatwave The bedroom in the hotel was excellent and all the staff were very polite and friendly. All the communal areas including the Resturant, reception and piano bar had no air conditioning which during the heatwave was not good. The food in the restaurant was very average for a 4 star hotel. ##### Vincent Stayed 12 nights in Oct 2023 ### 6/10 Okay #### Elaine 16 Sept 2022 Liked: Staff & service Disliked: Cleanliness The first room we were put in was terrible the smell of sewer they tried to cover up with air fresher after 2 days of that I complained so they moved us to another room which was 100 times better! ##### Elaine Stayed 9 nights in Aug 2022 ### 6/10 Okay #### Kenneth 27 Oct 2024 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### Tired and needs a makeover in areas. Hotel public areas are well appointed and cared for, foyer and dining area were fine. Our room had a huge patio and a nice big room. As you lived in the room during the week you noticed more and more. Mould in the shower never moved all week. The step out to the balcony was msg and had burst open as did the fridge cupboard. Carpets in the corridor well were worn. No mention when we booked that refurb work was going on in the hotel. Hopefully the start of a big freshen up. ![](https://a.travel-assets.com/ugc/hotel-reviews/61E7C33312207A38C3E2228D6269363EDD9A82CD1730056042456.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kenneth Stayed 7 nights in Oct 2024 ### 8/10 Good #### Elizabeth 2 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just returned from staying here fully exclusive. The hotel and staff were excellent, my hotel room had a lot of issues like broken mirror, wood coming cupboard and the patio window had blown so couldn’t really see outside. It was clean though. The food wasn’t great, had difficulty getting something I liked for dinner. Snacks outside my pool were same everyday, burgers, pizza, hot dogs and chips. All drinks were non branded unless you paid extra on top even if all inclusive. Excellent location ##### Elizabeth Stayed 11 nights in Dec 2023 ### 10/10 Excellent #### Adeel 26 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel so glad we picked it! We have just come back from our trip to tenerife and it was fantastic. We were looking at a few hotels and we are so glad we chose this one. The location is fantastic, a few minutes away from the beach, it has a supermarket next door and we did not need to use a taxi or car to go anywhere as all the main spots such as las americas, los cristianos, adeje were all in walking distance. The staff at the hotel were very accommodating and helpful. The hotel itself has a large pool for adults and kids, a nice lounge for sitting, a kids area on the ground floor, a restaurant and a buffet. The only part I would criticise are the lifts, they take forever to come down and although there are 3 lifts they are quite small so if you are on the first or second floor its much faster to just take the stairs. Overall it was a great stay, the rooms were lovely and clean, very spacious with a lovely balcony, we were worried about noise levels but did not have an issue. Cant wait to come again and stay here! Fab! ![Lovely stroll from the hotel](https://a.travel-assets.com/ugc/hotel-reviews/DE23512B82C350CFF68C732F53FED892628532C31677410962572.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hot drinks from the bar ](https://a.travel-assets.com/ugc/hotel-reviews/EB85C2FA5793AB8B86739933B5E24135A544F21F1677410962396.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hotel at night](https://a.travel-assets.com/ugc/hotel-reviews/E9F988DFE710F5BB7CCCAF1EC11392B9B32D2B541677410965615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Balcony view ](https://a.travel-assets.com/ugc/hotel-reviews/F201DFF0BF2C3E8E73DD104D2FD04F124DF0FCC11677410960375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adeel Stayed 4 nights in Feb 2023 ### 6/10 Okay #### karen 16 Apr 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities This hotel is in a great location & has really good staff. It’s tired but clean. Rooms really require an upgrade & in my option don’t rate 4\*. The sealant round the bath was black, tiles broken & re fixed badly, mirror water damaged, furniture worn & damaged through time as they look like they’ve not attention for at least 15 years. With this said we didn’t spend a lot of time in the room. Bed had good mattress & shower was good which is most important to us. Food: we were HB. There’s an AI option and because of this the food isn’t the best or worst we’ve had so we switched dinner for lunch and ate out most evenings as we don’t like busy AI restaurants where each of us take different time picking food & some have finished eating before one of us even sit down! Pool: it’s fine but very cold! very strict about kids toys. There a waist deep pool which kids can use balls & sinkers but the deeper pool this isn’t allowed. No floats allowed in any of the pools. I wish they would remove towels left unattended before 10am. I hate having to follow suit with others & have towels down by 7.30am to guarantee a sun bed for the day. Many other Spanish hotels do this & it works well. Reception tell you when you check in so no issues & those who still reserve quickly realise their towels are gone! Entertainment: pretty dire to be honest but typical of an AI hotel. A naff English woman singing, crap karaoke….we didn’t bother going any other nights 🙈🙉 ##### karen Stayed 10 nights in Apr 2023 ### 10/10 Excellent #### Liliana 26 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schone kamers, lekker eten, lieve mensen ##### Liliana Stayed 7 nights in Dec 2025 ### 4/10 Poor #### MAXENCE 14 Jul 2024 Disliked: Amenities, property conditions & facilities Hôtel pas digne d’un 4 étoiles , clientèle bruyante qui ne respectent rien. Les chambres ne sont pas insonorisées. Buffet tout le temps la même chose toute la semaine. ##### MAXENCE Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Simona silvia 5 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Soggiorno perfetto! Spazi ampi , cibo buono ##### Simona silvia Stayed 5 nights in Mar 2024 ### 6/10 Okay #### Alessandra 14 Feb 2024 Liked: Staff & service Gli orari delle attività e della palestra dovrebbero essere anticipati. Iniziano tardi Molte cose andrebbero manutentate. La qualità del cibo andrebbe migliorata. ##### Alessandra Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### LUC 5 Feb 2024 Wij gaan zeker terug ##### LUC Stayed 9 nights in Jan 2024 ### 8/10 Good #### Bert 2 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mooi hotel met een centrale ligging in het centrum Mooi hotel met prima ligging midden in het centrum. Vriendelijk personeel. Gratis gebruik van kluisje op de kamer. Puntjes van kritiek en verbeteringen; geen toilet borstel, douchen in het bad, kledingvoorschriften werd niet op gelet tijdens het diner.Heel attent was de verassing op de kamer op de verjaardag van mijn vrouw. ##### Bert Stayed 8 nights in Nov 2023 ### 10/10 Excellent #### Lilliann 27 Nov 2023 Liked: Cleanliness, staff & service, amenities God frukost. Fantastiske senger. 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