You charged €840 one night, €640 some nights and generally over over €400 a night over the 16 nights we stayed with you.
Staff were busy and hard to catch but friendly and hard working. You needed more staff available for the price you charge.
What made me book the hotel was the many restaurants, bars and pools. However you had 2 restaurants open only 5 nights a week between then. And only 1 pool open. Plus all the cool bars were closed. When that is all you offer you should not be charging €840 per night, you should not be charging €400 per night!!!
Also, your drinks are a disgrace. €5 for a local wine is expensive but acceptable given you are a good hotel. But the 125ml measure is disgusting, you should be fined for this.
Given what you advertise and charge versus what you deliver I feel you should offer some vouchers to use the hotel when everything if open, but I am not holding my breath.