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Outdoor pool
Outdoor pool
Outdoor pool
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Guest reviews

3.9 out of 5 Good
91 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Breakfast included
Pet Friendly

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided


Explore the area

Popular LocationChurch of Nuestra Senora de la Pena de Francia1 min walk
Popular LocationPuerto de la Cruz Town Hall1 min walk
Popular LocationPlaya del Muelle2 min walk
AirportSanta Cruz de Tenerife (TFN-Tenerife North)41 min drive

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  • Double Room

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Single Bed
    More detailsDouble Room
  • Single Room

    4.5/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room
  • Triple Room

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 3 Single Beds
    More detailsTriple Room
  • Double Room, Balcony

    4.7/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sea view
    • Sleeps 3
    • 2 Single Beds
    More detailsDouble Room, Balcony

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel Monopol is near the beach. Loro Park is a popular attraction and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Taoro Park.
Visit our Puerto de la Cruz travel guide
View in a map
Popular Location

What's nearby

  • Church of Nuestra Senora de la Pena de Francia - 1 min walk
  • San Telmo Promenade - 1 min walk
  • Puerto de la Cruz Town Hall - 1 min walk
  • Playa del Muelle - 2 min walk
  • Plaza del Charco - 3 min walk

Getting around

  • AirportSanta Cruz de Tenerife (TFN-Tenerife North) - 41 min drive


  • La Casona - 3 min walk
  • Rosa Negra - 3 min walk
  • La Cuadra - 3 min walk
  • Indian Express - 4 min walk
  • Arcón Tapas - 4 min walk

About this property

Hotel Monopol

3-star hotel, walk to Plaza del Charco
A restaurant, an outdoor pool and a bar/lounge are available at this hotel. Buffet breakfast is free. Other amenities include a poolside bar, a spa tub and WiFi in public areas. All 92 rooms offer WiFi, fridges and TVs with cable channels. Ceiling fans, hairdryers and safes are among the other amenities that guests will find.
Hotel Monopol offers 92 forms of accommodation with a safe and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Puerto de la Cruz hotel provides wireless Internet access for a surcharge. Additionally, rooms include a ceiling fan and blackout curtains.

An outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (EUR 6 per 24-hour period)
  • Available in some public areas: WiFi (EUR 6 per day)

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Outdoor pool
  • Spa services
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge


  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish


  • Terrace


  • Designated smoking areas

Room amenities


  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds


  • Hairdryer
  • Shower/bathtub combination


  • TV channels
  • TV

Food and drink

  • Fridge


  • Desk
  • Safe



Check-in between 2 PM and midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of EUR 6.42 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 6 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: EUR 6 per day (rates may vary)
  • Pet fee: EUR 6.42 per pet, per day
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Monopol Puerto de la Cruz
Monopol Puerto de la Cruz
Hotel Monopol Tenerife/Puerto De La Cruz
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz

Frequently asked questions

Can I cancel my reservation for free at Hotel Monopol and receive a full refund?
Yes, Hotel Monopol offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Monopol cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Monopol?
As of 23 Sep 2020, prices found for a 1-night stay for 2 adults at Hotel Monopol on 26 Sep 2020 start from £52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Monopol have a pool?
Yes, this property has an outdoor pool.
Is Hotel Monopol pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 6.42 per pet, per day.
How much is parking at Hotel Monopol?
This hotel doesn't offer parking.
What time is check-in at Hotel Monopol?
Check-in is from 2 PM to midnight.
What time is check-out at Hotel Monopol?
Checkout is at noon.
Where is Hotel Monopol located?
Situated near the beach, this hotel is within a 5-minute walk of Church of Nuestra Senora de la Pena de Francia and Plaza del Charco. Lago Martianez Swimming Pools and Taoro Park are also within 15 minutes.
91 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
friendly staff, excellent location, attractive patio in typical cannarian style, good breakfast, average evening meal, plenty of quiet areas, 3 good sunbathing areas with lots of sunbeds usually available.
Stayed 7 nights in Feb 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities
This is an old style hotel with a lot of character - especially the lobby area. It is also very central of the town with lots going on outside. Breakfast reasonable. Front reception is efficient but not at all very friendly / communicative; rooms are very simply furnished with only 30 mins free wi-fi which is complete pain (but free in lobby area), narrow single beds pushed together / light weight / mover across the floor; very limited soap supply (definitely bring your old); no tea & coffee / kettle in room; the main bar is closed; and lobby area roof covered in blue plastic cover which makes it dark / spoils the effect; some noisy building works going on. Overall a bit disappointing / trading a bit off former reputation.
Stayed 7 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Monopol
his is a lovely little hotel. No fancy reception area but a beautiful courtyard style lounge area. We had a lovely room with a balcony overlooking the pool and the sea. All clean and tidy. The position of the hotel is fantastic - right in the centre but pretty much on the sea front. Breakfast was buffet style and there was a decent choice. Have stayed there before and will stay again.
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 'old fashioned' hotel in central area of town. Great self service meals and helpful polite staff for whom nothing was too much trouble.
Stayed 7 nights in Oct 2019