Title: Hotel Don Candido Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Don Candido Hotel with a rooftop terrace, near La Paz Lookout ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/c35f39dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/5ee54010.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 7.50 per person)](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/dd3a11cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/fdf3f532.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/08ceea15.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Plaza del Charco, Hotel Don Candido offers a comfortable retreat. Guests can stroll through the garden, browse the library, or enjoy the two pools. High-speed WiFi keeps everyone connected, and multilingual staff are available to assist with any needs. 8.6 Excellent ## Popular amenities - - Pool - Free WiFi - Business services £28 includes taxes & fees 27 Oct - 28 Oct ## Room options ### Check availability for these dates Tonight [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=92164009&PinnedHotelID=92164009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=92164009&PinnedHotelID=92164009&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=92164009&PinnedHotelID=92164009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=92164009&PinnedHotelID=92164009&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=92164009&PinnedHotelID=92164009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=92164009&PinnedHotelID=92164009&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=92164009&PinnedHotelID=92164009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=92164009&PinnedHotelID=92164009&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Basic Double Room | Memory-foam beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/5ccfbca0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 7.6 Good 5 reviews ### Highlights Fridge Smart TV Ceiling fan Blackout curtains Memory foam bed Private bathroom Satellite channels Wardrobe - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Superior Studio Suite | Memory-foam beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/92c431a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Smart TV Ceiling fan Memory foam bed Blackout curtains - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ![Basic Single Room | Memory-foam beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/08f35937.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room 8.0 Very good 5 reviews ### Highlights Fridge Smart TV Ceiling fan Blackout curtains Memory foam bed Private bathroom Satellite channels Wardrobe - Sleeps 1 - 1 Single Bed ![Memory-foam beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/ff5493e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio 8.0 Very good 1 review ### Highlights Balcony Free cots/infant beds Kitchen Fridge Smart TV Ceiling fan Memory foam bed Blackout curtains - Hill view - Sleeps 3 - 1 Queen Bed ![Economy Double Room | Memory-foam beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/43840b5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room ### Highlights Deck/patio Fridge Smart TV Ceiling fan Blackout curtains Memory foam bed Private bathroom Satellite channels - 71 sq ft - Sleeps 2 - 1 Single Bunk Bed ![Superior Double Room | Memory-foam beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/a6519749.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 1 review ### Highlights Balcony or patio Fridge Smart TV Ceiling fan Blackout curtains Memory foam bed Private bathroom Satellite channels - 151 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Triple Room | Memory-foam beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/855f60e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room 8.0 Very good 4 reviews ### Highlights Balcony or patio Fridge Smart TV Ceiling fan Blackout curtains Memory foam bed Private bathroom Satellite channels - 215 sq ft - Sleeps 3 - 1 Single Bed and 1 Queen Bed ![Memory-foam beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/a00d4f90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio ### Highlights Balcony Kitchen Fridge Smart TV Ceiling fan Blackout curtains Memory foam bed Private bathroom - Hill view - Sleeps 3 - 1 Single Bed and 1 Queen Bed ![Family Quadruple Room | Memory-foam beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/93000000/92170000/92164100/92164009/f231e70c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Fridge Smart TV Ceiling fan Blackout curtains Memory foam bed Private bathroom Satellite channels Wardrobe - Sleeps 4 - 1 Double Bed and 1 Single Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Hotel-Don-Candido.h92164009.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Hotel-Don-Candido.h92164009.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.41039%2C-16.54596&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=c6k4D1WZDUFr44oFK5JsiZ9fzCE=) C. de Portugal 10, Puerto de la Cruz, Santa Cruz de Tenerife, 38400 #### What's nearby - Taoro Park - 3 min walk - 0.2 miles - La Paz Lookout - 12 min walk - 0.7 miles - Botanical Gardens - 15 min walk - 0.8 miles - Loro Park - 4 min drive - 1.2 miles - Lago Martianez Swimming Pools - 9 min drive - 0.8 miles #### Getting around - Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive #### Restaurants - ‪Bar El Camino - ‬11 min walk - ‪Muxacho - ‬5 min walk - ‪La Cofradia - ‬12 min walk - ‪El Bar Del Club - ‬12 min walk - ‪Cafe Orquidea - ‬6 min walk ## About this property ### Hotel Don Candido Hotel near La Paz Lookout Located close to Taoro Park and Botanical Gardens, Hotel Don Candido provides a rooftop terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a library and a 24-hour business centre. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Buffet breakfast (surcharge), outdoor furniture and tour/ticket information - Multilingual staff, wedding services and a front desk safe - A reception hall, smoke-free property and a vending machine - Guest reviews say great things about the helpful staff Room features All guest rooms at Hotel Don Candido offer perks, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes. Other amenities include: - Highchairs, children's dinnerware and children's books - Bathrooms with baths and shampoo - 32-inch Smart TVs with satellite channels - Wardrobes/cupboards, fridges and art supplies ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/560400/560393/a3f44477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4Dreams Hotel Puerto de la Cruz - Pool - Pet-friendly - Free WiFi - Breakfast available 7.6 Good 365 reviews £36 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=560393&PinnedHotelID=560393&HadPinnedHotel=true®ionId=-1&adults=2) ![Laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/117000000/116690000/116683300/116683272/cde0829e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique HC Maga Puerto de la Cruz - Free WiFi - Housekeeping - 24/7 front desk 7.2 Good 13 reviews £45 includes taxes & fees 19 Oct - 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21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=99709880&PinnedHotelID=99709880&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 7.50 for adults and EUR 4 for children - A coffee shop/cafe ### Things to do - Children's pool - Library - Outdoor pool ### Family friendly - Art supplies - Children's books - Children's dinnerware - Children's games - Children's pool - High chair - In-room refrigerator - Outdoor pool ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (weekly) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre ### Outdoors - Garden - Outdoor furniture - Rooftop terrace ### Accessibility - No lift - Tile flooring in room ### More - Banquet hall - Communal living room - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Memory foam mattress ### Bathroom - Bathtub - Hair dryer (on request) - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with satellite channels ### Food and drink - Refrigerator ### More - Ceiling fan - Desk - Laptop workspace - Portable fan - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:30 AM - 7:30 PM Front desk staffed during limited hours ### Access methods Access code, front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are available for EUR 8.0 per day ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 7.50 for adults and from EUR 4 for children - In-room safe fee: EUR 2 per day - Crib (infant bed) fee: EUR 8.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash On-site parties or group events are strictly prohibited This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number H-38/4.144 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 10:00 AM to 7:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Don Candido Hotel Hotel Don Candido Puerto de la Cruz Hotel Don Candido Hotel Puerto de la Cruz ## Frequently asked questions ### Does Hotel Don Candido have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 7:00 PM. ### How much does it cost to stay at Hotel Don Candido? > As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Don Candido on 27 Oct 2025 start from £28.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-Hotel-Don-Candido.h92164009.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Don Candido pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Don Candido? > This property doesn't offer parking. ### What time is check-in at Hotel Don Candido? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Hotel Don Candido? > Checkout is at 11:00 AM. ### Where is Hotel Don Candido located? > Situated in Puerto de la Cruz, this hotel is within a 15-minute walk of La Paz Lookout, Taoro Park and Tenerife Beaches. Botanical Gardens and Lago Martianez Swimming Pools are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Don Candido Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 49 8 - Good 40 6 - Okay 13 4 - Poor 3 2 - Terrible 1 ### 8.4/10 Cleanliness ### 9.0/10 Staff & service ### 8.4/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 8/10 Good #### Claire 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very hospitable and the ambience was welciming. The breakfast displayed all the essentials for a healthy nutritious meal. ##### Claire Stayed 1 night in Sep 2025 ### 8/10 Good #### Christine 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient, nice area off main drag ##### Christine Stayed 5 nights in Jan 2025 ### 8/10 Good #### Jan 25 Oct 2024 Liked: Staff & service, amenities, property conditions & facilities We got an good stay ##### Jan Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Michael 23 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Was a really nice stay and the stuff was great! ##### Michael Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Johanna 4 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice small hotel at quiet area and friendly staff. ##### Johanna Stayed 7 nights in Jan 2024 ### 8/10 Good #### Kerry 1 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff lovely and helpful. Steep hill to get to property unless drive. Only have a choice of buffet breakfast cant just buy a coffee. Room was ok. Not much sun by pool area, limited sockets for facilities av to keep changin plugs for kettle, microwave and tv as only 1 plug socket. ##### Kerry Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Maria L 31 Dec 2024 Liked: Cleanliness #### Not good choice or got the worst doble they had The double room was tiny...the bathroom just a box. Quite a change from the studio which was roomy by comparison. Had to book extra night so thought in staying in the same hotel. ##### Maria L Stayed 1 night in Dec 2024 ### 8/10 Good #### Maria L 29 Dec 2024 Liked: Staff & service #### Good for winter and short stays The good ratings are just related to Delia, the most attentive (and competent) receptionist I have ever encountered in my trips. The hotel is basic and dated, no air con so not good for summer. Breakfast is average and the walls are paper thin. Also, the lack of private parking adds stress as you never know where you will find space. The studio was conformable and well equipped. Recommended if you plan just to sleep there as well placed for a quiet night. ##### Maria L Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Samzie 4 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simple comfortable unpretentious room We had a superior room with a balcony overlooking the pool . I loved the room it was simple but had everything you could need . A coffee machine , fluffy towels , fridge & even a small microwave. It was great value , I would definitely stay here again ##### Samzie Stayed 1 night in Feb 2024 ### 8/10 Good #### Cedric 13 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities You get what you pay. It was clean, the staff was friendly and everything was fine. It was very cheap as well. Just don't expect to much from a 1\* hotel. There is a pool and additional breakfest if you like. Just older people or disabled should be aware that you have to "climb a mountain" to get to the hotel. ##### Cedric Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Michael 21 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located in a residential area so it is quiet & safe. Bus transport to all areas of island is located at nearby main road. Walking distance to town centre. If you don't want to walk back up hill to the hotel, take the frequent buses. Plenty of inexpensive cafes/restaurants near hotel. Highly recommended. ##### Michael Stayed 3 nights in Jan 2024 ### 8/10 Good #### Brunella 27 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Most confortable madrass ever, and large bed. Clean hotel, nice room, and very friendly and helpful staff. The area where the hotel is located is safe and calm - parking on the streets around the hotel Is free, as the hotel advertises, but is very difficult at all times. The breakfast is a little basic- it would improve exponentially with a few fresh options (ex bread / fruit). ##### Brunella Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Karlis 6 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice little quiet place with it's own little pool in the shade. Close to car rental and walking distance to the beach and busy areas. Staff very easy going and welcoming. Feels very private. Walls are not very thick - you can hear neighbours, but that's about it. Thanks ##### Karlis Stayed 7 nights in Dec 2023 ### 8/10 Good #### Fleurette 30 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly staff Nice hotel in a quiet cul-de-sac. Really friendly staff. No AC in the rooms just a ceiling fan, which wasn’t good enough tbh. Needs a little updating however you get what you pay for. ##### Fleurette Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Eleonóra 4 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value for your money, especially in Tenerife! Nice, quiet accommodation, friendly staff. The room was well equipped, there was even a small fridge. Access from the main road and the beach is via many steps and a steep incline, so it is recommended primarily for young people or those traveling by car. It is very difficult to find parking around the hotel in the evening, so we think it is worth returning before 6 pm. We were locked out on the terrace once, only with the help of the staff did we manage to get back to our room, luckily it was not at night. It would be worth installing rubber dampers on the room doors, so that the doors would not slam loudly at night. Otherwise, the accommodation suited us perfectly. ##### Eleonóra Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Sungjin 2 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed from August 26 to August 30. It was peak season, but it was relatively cheap, so I didn‘t have high expectations, but it was a single room with a bathroom and toilet that I could use alone, and the owner was very kind. I asked if there was a coffee pot because I needed to drink hot water, and they brought it to my room so I could use it. And the hotel was located in a relatively quiet residential area, so it was the perfect place to relax as originally planned. There was also a well-maintained swimming pool that was open from 10:00 to 19:00, and the view of Mt. Teide from the rooftop was amazing. It was a very satisfying trip, and if I come back to Tenerife, I will definitely book and stay there again. Highly recommended👍 ##### Sungjin Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Paul 14 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent value - very clean, comfortable and friendly, with all facilities you could need. It is a walk from the main town centre, and the hill is steep, so need to be mobile, or happy to use taxis. But the walk is worth it as the location is peaceful. Reception area and stairs are all stone/marble so noise does travel - especially to ground floor rooms. And walls are thin too, so occasional interrupted sleep. Nothing too dramatic though. But with good facilities, clean rooms, attentive staff, lovely roof sun terrace and a pool the Don Candido is excellent value for money and would definitely choose again. ##### Paul Stayed 5 nights in Mar 2024 ### 4/10 Poor #### Klaus 5 Feb 2024 Liked: Cleanliness, staff & service Disliked: Amenities The first time a spent one night in the hotel one week before. On the second day of my second visit the otherwise very friendly receptionist woke me up and said by order of the chef I had to pay for the whole stay immidiatly. The TV and the main light didnt work, which I reported but nothing happened. You couldnt regulate the temperature of the shower, only rather hot water. The only good thing was the relatvily low price compared to the very high prices of the other hotels on the island ##### Klaus Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Verified traveller 21 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Great hotel & service, but privacy felt invaded. Hotel itself was great, easy check in, kind staff. Room was a queen-sized room with private bathroom, very clean & spacious. Breakfast was tasty with musli, toast, kakes, fruit in syrup, cereals, continental meats, eggs and a juice & coffee machine, but if you unfortunately have dietary restrictions it is a little steep at €7.50. (This isn't a critisism, I just ran the risk :) ) as there was My problem in the layout was that it was ground floor, 2nd in from reception, with it's outside terrace & door opening onto a patio people could walk past & staris leading to other apartments infront leaving no privacy in the room with the curtains open. The bathroom also had no vent, but holes to the neighbours terrace, meaning every whisper of theirs & indeed every noise inside could be heard. This was a little uncomfortable having expected a private bathroom. The noise from those checking out at the front desk leaves you unable to lie in past 8am which is a shame. I would stay here again, but not in the same room, perhaps one higher up. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 6/10 Okay #### andrew 25 Sept 2023 Liked: Cleanliness Disliked: Property conditions & facilities Not a bad hotel to stay if I’m honest, I was shown a balcony on my booking when I booked a room but turned out I was put down stairs which was annoying, the pool was full of dead insects and leaves and other bits which put me off going into to it so I decided to go elsewere or even go swimmming in the sea. The area the hotel is in seems abit rough buildings look like there falling apart, swings missing off the park. The staff was friendly especially a young lad that worked there. He always asked if I needed anything but the other staff kept talking to me in Spanish when I told them a few times I don’t speak Spanish. My room was cleaned everyday apart from the weekend and the pool was closed on Sunday after it had been cleaned so again I had to go out of my area to sit by a pool which was annoying. Breakfast was great I won’t lie! Good coffee machine and juice machine, the food was always fresh, always had different food each day and a lot of choice. ##### andrew Stayed 7 nights in Sep 2023 ### 10/10 Excellent #### Kate 30 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities This is a great little place. It's a small, quiet hotel. Our room had a queen bed and bunkbeds, large bedroom and a balcony with tables, chairs and a clothes airer. We stayed over Christmas so the room wasn't cleaned as often as usual but it didn't matter. There was an abundance of towels and a fridge which was really handy for drinks. Found it odd there was no soap so we bought some. There is a small swimming pool (cold water) and an area with chairs/tables/loungers but the sun never reaches the pool area. The seating area around the front does get the sun. You can order breakfast the night before for 7euros but we didn't do this so can't comment on that. It's up a very steep hill, we walked it a couple of times but it was only 4euros for a taxi from the centre so we did that mostly when returning at night. Walking down into town took just over 10 minutes and from there you can wander to the port/old town, beaches, bars/restaurants, Loro Park (well worth a visit!) etc. We had a hire car (which we didn't really need) and it could be tricky finding a parking space sometimes. Only real criticism was the showerhead needs fixing but we managed (and should have told them but never got round to it). Overall, we can't fault the place, it was fantastic value for money when compared to other hotels and we would stay there again. If you're looking for safe, basic and clean as a base, rather than fancy hotel you'd stop at all day, this is the place for you. ##### Kate Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Daphne 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No entiendo las malas reseñas de otros huéspedes, un hotel que por lo que por si precio, ubicación, atención, seguimiento, instalaciones... Y muchas más cosas está para quitarse el sombrero. Las chicas de recepción no pueden ser más atentas no amables, la limpieza muy buena, la cama super cómoda, las instalaciones pensadas al mínimo detalle para que no te falte de nada, cápsulas y demás productos en la máquina expendedora, microondas para uso personal por si quieres calentarte una cena y disfrutarla en la terraza como hicimos nosotros y por si fuera poco, habitación equipada con nevera, caja fuyy secador, yo sin duda si vuelvo a puerto de la cruz no dudaré en alojarme allí. A sido un placer y gracias chicas de recepción (rubia y morena) por vuestra profesionalidad. Me aloje del 24 al 27 de agosto de 2025 ##### Daphne Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Gisel Romina 12 Aug 2025 ##### Gisel Romina Stayed 1 night in Aug 2025 ### 8/10 Good #### Matteo 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Salita bella tosta per raggiungere hotel a piedi, vi consiglio scarpe comode. Per il resto tutto ok camere pulite. Consigliato ##### Matteo Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### BEATRIZ 24 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Como siempre, el lugar perfecto para pasar unos días. Buen trato del personal y atento. Las habitaciones muy limpias, cómodas y espaciosas. Todo perfecto. ##### BEATRIZ Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Idyll Suites - Adults Only](https://www.expedia.co.uk/Mogan-Hotels-Idyll-Suites-Adults-Only.h16750867.Hotel-Information) > > [Spring Hotel Bitácora](https://www.expedia.co.uk/Arona-Hotels-Spring-Hotel-Bitacora.h1146317.Hotel-Information) > > [Occidental Roca Negra – Adults Only](https://www.expedia.co.uk/Agaete-Hotels-Hotel-Spa-Cordial-Roca-Negra.h3347967.Hotel-Information) > > [Sir Anthony Hotel](https://www.expedia.co.uk/Arona-Hotels-Sir-Anthony-Hotel.h23293.Hotel-Information) > > [Spring Hotel Vulcano](https://www.expedia.co.uk/Arona-Hotels-Spring-Hotel-Vulcano.h692004.Hotel-Information) > > [Santa Barbara Golf And Ocean Club](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Santa-Barbara-Golf-And-Ocean-Club.h2343080.Hotel-Information) > > [H10 Conquistador](https://www.expedia.co.uk/Arona-Hotels-H10-Conquistador.h1385692.Hotel-Information) > > [Grand Muthu Golf Plaza Hotel](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Grand-Muthu-Golf-Plaza-Hotel.h2393208.Hotel-Information) > > [Parque Santiago 1: Seafront apartment with private terrace & £100K pool makeover](https://www.expedia.co.uk/Arona-Hotels-Parque-Santiago-1-Seafront-Apartment-With-Private-Terrace-100k-Pool-Makeover.h29515226.Hotel-Information) > > [Pierre & Vacances Resort Fuerteventura OrigoMare](https://www.expedia.co.uk/La-Oliva-Hotels-Pierre-Vacances-Fuerteventura-Origomare.h7726198.Hotel-Information) > > [Hotel Villa Mandi Golf Resort](https://www.expedia.co.uk/Arona-Hotels-Hotel-Villa-Mandi-Golf-Resort.h34169419.Hotel-Information) > > [Parque Santiago 2 apartment number 410 sea view](https://www.expedia.co.uk/Arona-Hotels-Playa-Las-Americas-Apartamento-Com-Vista-Para-O-Mar-No-Parque-Santiago-2.h27446232.Hotel-Information) > > [Arrecife Gran Hotel & Spa](https://www.expedia.co.uk/Arrecife-Hotels-Arrecife-Gran-Hotel-Spa.h1148067.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Kn Aparthotel Columbus](https://www.expedia.co.uk/Arona-Hotels-Kn-Aparthotel-Columbus.h2759347.Hotel-Information) > > [Barceló Tenerife](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Barcelo-Tenerife.h2466992.Hotel-Information) > > [H10 Las Palmeras](https://www.expedia.co.uk/Arona-Hotels-H10-Las-Palmeras.h913008.Hotel-Information) > > [Barceló Tenerife Royal Level](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Barcelo-Tenerife-Royal-Level.h69392027.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.co.uk/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information) > > [Hotel Best Tenerife](https://www.expedia.co.uk/Arona-Hotels-Hotel-Best-Tenerife.h2689848.Hotel-Information) > > [Granada Park](https://www.expedia.co.uk/Arona-Hotels-Apartamentos-Granada-Park.h68817043.Hotel-Information) > > [Tenerife Royal Gardens](https://www.expedia.co.uk/Arona-Hotels-Tenerife-Royal-Gardens.h20297003.Hotel-Information) > > [Cleopatra Palace Hotel](https://www.expedia.co.uk/Arona-Hotels-Cleopatra-Palace-Hotel.h527435.Hotel-Information) > > [Alexandre Gala](https://www.expedia.co.uk/Arona-Hotels-Hotel-Gala-Tenerife.h1103819.Hotel-Information) > > [Gara Suites Golf & SPA](https://www.expedia.co.uk/Arona-Hotels-Gara-Suites-Golf-SPA.h30947551.Hotel-Information) > > [Gran Oasis Resort](https://www.expedia.co.uk/Arona-Hotels-Gran-Oasis-Resort.h1216782.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.co.uk/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Sol Tenerife](https://www.expedia.co.uk/Arona-Hotels-Sol-Tenerife.h69125.Hotel-Information) > > [Vanilla Garden Boutique Hotel - Adults Only](https://www.expedia.co.uk/Arona-Hotels-Vanilla-Garden-Boutique-Hotel-Adults-Only.h19471095.Hotel-Information) > > [TUI MAGIC LIFE Fuerteventura](https://www.expedia.co.uk/Pajara-Hotels-TUI-Magic-Life-Fuerteventura.h3135924.Hotel-Information)