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H10 Tenerife Playa

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2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, desk, free WiFi

Overview of H10 Tenerife Playa

H10 Tenerife Playa

4 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationLago Martianez Swimming Pools2 min walk
  • Popular LocationPlaza del Charco11 min walk
  • Popular LocationBotanical Garden of La Orotava19 min walk
  • AirportSanta Cruz de Tenerife (TFN-Tenerife North)25 min drive

Choose dates to view prices

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, H10 Tenerife Playa is in the city centre and near the beach. Loro Park is a popular attraction and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Taoro Park. Discover the area's water adventures with waterskiing and windsurfing nearby, or enjoy the great outdoors with ecotours and mountain biking.
Popular Location

What's nearby

  • Lago Martianez Swimming Pools - 2 min walk
  • Casino Puerto de la Cruz - 2 min walk
  • Playa Martianez - 4 min walk
  • Plaza del Charco - 11 min walk
  • Botanical Garden of La Orotava - 19 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive

Restaurants

  • Restaurante El Drago — 1 min walk
  • Bar Tinerfe — 1 min walk
  • Beatle Rock - 4 min walk
  • La Muralla - 5 min walk
  • Royal - 5 min walk

About this property

H10 Tenerife Playa

4-star beach retreat just steps away from Lago Martianez Swimming Pools
At H10 Tenerife Playa, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. All 324 rooms offer free WiFi, balconies and flat-screen TVs with satellite channels. Minibars, room service and hairdryers are among the other amenities available to guests.
H10 Tenerife Playa offers 324 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Street parking available

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish
  • Swedish

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Nature reserve
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 107 out of 341 reviews
5 - Excellent 31%
Rating 4 - Good. 160 out of 341 reviews
4 - Good 47%
Rating 3 - Okay. 46 out of 341 reviews
3 - Okay 13%
Rating 2 - Poor. 18 out of 341 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 341 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 13 nights in Dec 2020

3/5 Okay

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
NO parking . Had to park : blocks away and carry my luggage under heavy rain . Front desk was rude . Breakfast was great . Cleaning staff very nice . Pool was loud with noise coming from construction site . I would not go backn
Stayed 3 nights in Dec 2020

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

2/5 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Let's start with good points, will be short: - comfy beds, cleaners are good, one of the small pool is heated, location is very good Bad, mainly subjective, please note that: - hotel is a 'brainwashing' one, they welcome you with temperature checking, the lift has 'traffic light system' to condition you to make you familiar with it, they use it to let you know when the restaurant is less busy - food is horrid, I tried breakfast only once, dry, no fresh veggies, some half-fresh fruits, a basically small rounded table with everything on it and on that small area 5-6 restricted direction how to step close to the food preventing you to really see what is on the table and annoying to the score. - in the lift the other entertaining is the techno-world advertising, get used to with AI and how good is to be a female astronaut among others. - you have to wait minutes to the lift as they are small and you are not allowed to use it outside of your 'bubble' despite of wearing masks are compulsory - the hotel is very 'smart', for the key (card) put in the slot the TV turns in to be sure you can't miss the fresh propaganda, everything is smart, if you are EMF sensitive (I am) it's a hell. - there is absolutely no privacy on the balconies, you can see each other, if someone peeps one can see you in your bed from one direction. In past I shall ban this hotel-chain and this is because of being so 'smart' and so eager to push the brainwashing agenda.
Stayed 10 nights in Oct 2020

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t end up going due to cancelled flights. Hotel refuses to refund me/waiver the hotel. Ebookers still haven’t refunded an Atol protected journey. Won’t be booking with the Hotel again or ebookers
Stayed 8 nights in Aug 2020