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Apart Hotel Tortuga

3.0 star property
Comfortable aparthotel, walk to Playa del Carmen Main Beach

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June 2024

Apart Hotel Tortuga

Photo gallery for Apart Hotel Tortuga

Studio | In-room safe, desk, iron/ironing board, bed sheets
Point of interest
Front of property
One Bedroom Apartament | Living area | Flat-screen TV
One Bedroom Apartament | Private kitchenette | Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Overview of Apart Hotel Tortuga

Reviews
8.4

Very good

Popular amenities

  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Outdoor spaceOutdoor spaceOutdoor space
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
CALLE 8 ENTRE AVENIDA 10 Y 15, COL. CENTRO, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Main Beach7 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

View all photos for Run Of the House

Run Of the House | In-room safe, desk, iron/ironing board, bed sheets

Run Of the House

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
  • 258 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartament

One Bedroom Apartament | In-room safe, desk, iron/ironing board, bed sheets

One Bedroom Apartament

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, bed sheets

Studio

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 172 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | In-room safe, desk, iron/ironing board, bed sheets

Two Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

About the area

Playa del Carmen

Apart Hotel Tortuga is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Main Beach are two other places to visit that come recommended.
Visit our Playa del Carmen travel guideOpens in a new window
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach - 12 min walk
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Don Mario Steak and Pasta House - 1 min walk
  • El Ranchito de la 10 - 1 min walk
  • Babe’s Noddle & Bar New Location - 3 min walk
  • Renzo's Pizza - 1 min walk
  • Mr. Kiwi - 1 min walk

About this property

Entire place

Apart Hotel Tortuga

Comfortable aparthotel, walk to Playa del Carmen Main Beach
Along with concierge services, this smoke-free aparthotel has tour/ticket assistance and multilingual staff. WiFi in public areas is free. Other amenities include a garden. Each apartment features a kitchenette with a fridge and a microwave, plus a balcony and a flat-screen TV with cable channels. Added amenities include a dining area, a sitting area and a coffee/tea maker.
Apart Hotel Tortuga offers 4 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. 32-inch flat-screen televisions come with cable channels.

Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Beach

  • Near the beach

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathroom

  • Hair dryer on request
  • Private bathroom
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 32-inch flat-screen TV with cable service

Outdoor areas

  • Balcony or patio
  • Garden

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Front desk (limited hours)

Location highlights

  • In the shopping district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 rooms
  • 2 floors
  • 1 building
  • Built in 2005
  • Traditional architecture

Policies

Check-in

Late check-in subject to availability

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have any lifts

Property is also known as

Apart Hotel Tortuga Playa del Carmen
Apart Tortuga Playa del Carmen
Apart Tortuga
Apart Hotel Tortuga Aparthotel
Apart Hotel Tortuga Playa del Carmen
Apart Hotel Tortuga Aparthotel Playa del Carmen

Frequently asked questions

Is Apart Hotel Tortuga pet-friendly?

No, pets are not allowed at this property.

How much is parking at Apart Hotel Tortuga?

This property doesn't offer parking.

Does Apart Hotel Tortuga provide a shuttle to the airport?

Yes, there's an airport shuttle.

Apart Hotel Tortuga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience for a second visit to Playa. The location was at the corner of 10 and block more to Avenia Cinco. Two bedrooms, one open to the living area, with kitchenette and lots of light - with shades for nitetime. It is an older apartment/condo, but really clean, all the basics, lots of space, and a security person in the lobby, which I didn't expect, because we had our own key to the building. If you want a resort go to one. (or just go to one of the beach clubs for resort services in the daytime.) I felt as safe or safer as my neighborhood at home. And I was out till 2ama.
Stayed 2 nights in Feb 2019

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, only two blocks from the beach. We enjoyed our stay!
Stayed 1 night in Feb 2019

10/10 Excellent

Cindy, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close to the beach and Quinta Avenida! Great location, great apartment!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Muy cómodo y limpio además de seguro, con tiendas, bancos y restaurantes de todo tipo cerca. El personal amable. Definitivamente recomendable para familias principalmente
Stayed 3 nights in Aug 2019

10/10 Excellent

Nisan, Cd. Obregon Sonora.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supero pero por mucho mis expectativas !! Esta excelente el servicio... La ubicacion... El inmueble... Todo!! MUY CONTENTO Y AGRADECIDO!!! GRACIAS!!
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

La cama muy incomoda,las sábanas huelen a humedad aaa y sin decir que para hacer chekin hay que ir hasta la otra esquina Solo esos defectos todo lo demás muy bien y bonito
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
REGULAR
El servicio fue muy muy bueno, los chicos que nos recibieron en el hotel donde se hace el check in muy amables y atentos, sin embargo la habitacion tiene problemas de humedad, huele a que estan cerradas mucho tiempo, bien equipadas y comodas eso si, sin embargo no puedo asegurar que estuviera 100% limpia. Tuvimos problemas tambien con la regadera electrica, no salia agua mas que hirviendo o muy fria. La ubicacion es muy buena.
Stayed 1 night in Jun 2019