Fracc.Playacar Bahia del Espiritu Santo, Esquina Abraira de Arriva, Playa del Carmen, QROO, 77710
Explore the area
Quinta Avenida3 min walk
Playa del Carmen Main Beach4 min walk
Mamitas Beach Club19 min walk
Playa Del Carmen, Quintana Roo (PCM)4 min drive
Choose dates to view prices
About this area
Playa del Carmen
Located on the beach, Playacar Palace All Inclusive is in Playa del Carmen's Playacar neighbourhood, an area with good shopping. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Scuba diving, snorkelling and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive
Restaurants
El tenedor - 2 min walk
Viva Margaritas bar - 2 min walk
Fruta Madre - 3 min walk
La Coronela - 4 min walk
Senor Frog's - 5 min walk
About this property
Playacar Palace All Inclusive
Beach spa retreat, walking distance from Playa del Carmen Maritime Terminal
Catch some rays at the beach or spend the day relaxing at Playacar Palace All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 201 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. IPod docking stations and 24-hour room service are standard, as are LED TVs with satellite channels.
Playacar Palace All Inclusive offers 201 forms of accommodation with iPod docking stations and free minibar items. Beds feature premium bedding. 21-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
Guests aged under 18 years old are not allowed in the health club or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Awe Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.
Guests under 18 years old are not allowed in the spa.
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Dining availability limited at one or more venues
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Football
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Yoga
Kids' club
Supervised activities for children between 4 and 12 years old
Entertainment
On-site entertainment and activities
On-site live performances
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily 7 AM–11:30 AM
All buffet and à la carte meals, snacks and beverages included
3 restaurants
2 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service
Coffee/tea in a common area
Things to do
Access to nearby outdoor pool
Aerobics classes
Beach volleyball
Children's pool
Ecotours
Fitness centre
Full-service spa
Outdoor pool
Outdoor tennis court
Sauna
Shopping
Steam room
Yoga classes
Family friendly
Access to nearby outdoor pool
Children's pool
Free rollaway/extra beds
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
ATM/banking services
Lift
Free newspapers in reception
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
English
French
Portuguese
Spanish
Outdoors
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Terrace
Spa
6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology
Sauna
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa
Property is also known as
All Inclusive Playacar Palace
Palace Playacar
Playacar All Inclusive
Playacar Palace
Playacar Palace All Inclusive
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Playacar Palace All Inclusive Playa del Carmen
Playacar Palace Playa del Carmen
Playacar Palace All Inclusive All-inclusive property
car Inclusive inclusive prope
Playacar Inclusive Inclusive
Playacar Palace All Inclusive Playa del Carmen
Playacar Palace All Inclusive All-inclusive property
Frequently asked questions
Yes, Playacar Palace All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Playacar Palace All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
As of 2 Aug 2021, prices found for a 1-night stay for 2 adults at Playacar Palace All Inclusive on 22 Aug 2021 start from £226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property has an outdoor pool and a children's pool.
No, pets are not allowed at this property.
Self-parking and valet parking are free at this property.
Check-in is from 3 PM - midnight.
Checkout is at noon.
Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.
This beachfront all-inclusive resort is located in Playa del Carmen (Playacar), close to Paseo del Carmen, Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach. Also nearby are Mamitas Beach Club and Playacar Golf Club.
Overall score and ratings
4.4
Excellent
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Great hotel perfect location very respectable staff
Just the seaweed and beach in July is not the best time to visit - we were not able to go into the ocean the water was dark
