Title: Playacar Palace All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Playacar Palace All Inclusive Luxury property on the beach, with outdoor pool ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/4aa017dc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/78ff3878-e487-4431-bef2-13e71f26a57f-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Couples treatment room(s), sauna, steam room, body treatments](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/44dbf1fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Deluxe Ocean View - Kids & Teens Free | View from room](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/d9ca546b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Governor Suite Ocean View - King Size Bed | View from room](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/ced07c7d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playa del Carmen Maritime Terminal and Main Beach, Playacar Palace All Inclusive offers a white sand beach, a pool with swim-up bar, spa treatments like hydrotherapy and manicures/pedicures, three restaurants, breakfast included, and on-site shopping. VIP Access 8.8 Excellent ## Popular amenities - - - - - Bar - Breakfast included £252 includes taxes & fees 1 Oct - 2 Oct VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/d19791d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Partial Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana ### Highlights Private indoor hot tub Air conditioning Free minibar items LED TV Premium bedding Blackout curtains Designer toiletries Hairdryer - Partial ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Superior Deluxe Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/b5fb565e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Honeymoon Suite Ocean View - King Size Bed ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items LED TV Pillow menu Premium bedding Blackout curtains - 525 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/d19791d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Ocean View - Kids & Teens Free 8.0 Very good 9 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Premium bedding - 527 sq ft - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Superior Walk Out Suite Ocean Front - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/f4fb6fae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Walk Out Suite Ocean Front - Kids & Teens Free 8.0 Very good 2 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LED TV Pillow menu Premium bedding Blackout curtains - 527 sq ft - Ocean view - Sleeps 4 - 1 King Bed ![Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/b8a60bfd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Governor Suite Ocean View - King Size Bed ### Highlights Furnished patio Private indoor hot tub Air conditioning Free rollaway/extra beds Free minibar items LED TV Pillow menu Premium bedding - 525 sq ft - Ocean view - Sleeps 4 - 1 King Bed ![Superior Deluxe Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/744ba045.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Partial Ocean View - Kids & Teens Free 9.2 Wonderful 18 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Premium bedding - 527 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/36a342c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Presidential Suite Ocean View - Kids & Teens Free ### Highlights Furnished patio Private indoor hot tub Air conditioning Free minibar items LED TV Pillow menu Premium bedding Blackout curtains - 525 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ## You may also like Ad ![Sun deck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4800000/4799500/4799416/1a0be1e6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Select Club at Sandos Caracol All Inclusive - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62047%2C-87.07689&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Er8AcCHSIzwE50Cbny1ka6OMGs8=) Playa del Carmen, QROO #### What's nearby - Playa del Carmen Maritime Terminal - 2 min walk - 0.1 miles - Quinta Avenida - 3 min walk - 0.2 miles - Playacar Beach - 3 min walk - 0.2 miles - Playa del Carmen Main Beach - 5 min walk - 0.3 miles - Playacar Golf Club - 2 min drive - 1.1 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive #### Restaurants - ‪Carl’s jr Playa - ‬2 min walk - ‪Starbucks - ‬3 min walk - ‪Los Aguachiles - ‬3 min walk - ‪Bella Italia - ‬3 min walk - ‪Tributo Restaurante & Bar - ‬3 min walk ## About this property ### Playacar Palace All Inclusive Luxury all-inclusive property near Quinta Avenida Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Playacar Palace All Inclusive provides free full breakfast, a swim-up bar and a poolside bar. With amenities such as a white sand beach and sunloungers, this property is the perfect place to soak up the sun. Indulge in hydrotherapy, a body wrap and reflexology at Awe Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Fitness classes and yoga classes are offered at the gym; Playacar Palace All Inclusive also has a terrace, shopping on-site and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon. Other perks include: - An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking and valet parking - A round-trip airport shuttle (surcharge), a gift shop and a banquet hall - Beach towels, a lift and coffee/tea in reception - Guest reviews give top marks for the helpful staff and walkable location Room features All 201 rooms feature comforts, such as private indoor hot tubs and 24-hour room service, in addition to perks, such as premium bedding and laptop-compatible safes. Extra amenities include: - Jetted bath, designer toiletries and hairdryers - 21-inch LED TVs with premium channels - Coffee/tea makers, daily housekeeping and desks ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) In-room liquor dispensers Meals and beverages at companion properties Dining availability limited at one or more venues ### Activities and facilities/equipment All land activities and use of recreational facilities and equipment are included. ### Land activities Fitness facilities ### Lessons/classes/games Aerobics Dancing Yoga ### Entertainment On-site entertainment and activities On-site live performances ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available daily 7 AM to 11:30 AM - 2 bars/lounges - 3 restaurants - A poolside bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Things to do - Billiards/pool table - Children's pool - Fitness classes - Full-service spa - Gym - Outdoor pool - Outdoor pool (guest access) - Playground - Sauna - Shopping - Steam room - Yoga classes ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift - Wheelchair-accessible parking ### More - 1 building - 5 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 21-inch LED TV with premium cable/satellite channels - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Free long-distance calls - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 49 per person (return) - Airport shuttle fee per child: USD 49 (return), (up to 17 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the hot tub Guests under 18 years old are not allowed in the spa ### Property is also known as All Inclusive Playacar Palace Palace Playacar Playacar All Inclusive Playacar Palace Playacar Palace All Inclusive Playacar Palace Hotel Playa Del Carmen Playacar Palace Mexico Playacar Palace Resort Playacar Palace Riviera Maya/Playa Del Carmen, Mexico Playacar Palace All Inclusive Playa del Carmen Playacar Palace Playa del Carmen Playacar Palace All Inclusive All-inclusive property car Inclusive inclusive prope ## Frequently asked questions ### Does Playacar Palace All Inclusive have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Playacar Palace All Inclusive? > As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Playacar Palace All Inclusive on 1 Oct 2025 start from £252.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Playacar Palace All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Playacar Palace All Inclusive? > Self-parking and valet parking are free at this property. ### What time is check-in at Playacar Palace All Inclusive? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Playacar Palace All Inclusive? > Checkout is at noon. ### Does Playacar Palace All Inclusive provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 49 per person applies. ### Are there all-inclusive benefits at Playacar Palace All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, dance classes, yoga classes and more. ### Where is Playacar Palace All Inclusive located? > Nestled on the beach, this Playacar property is just steps away from Paseo del Carmen and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Quinta Avenida are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Playacar Palace All Inclusive Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.4 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 627 8 - Good 228 6 - Okay 69 4 - Poor 37 2 - Terrible 42 ### 10/10 Excellent #### Erika 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We felt very comfortable and the property is extremely clean. The restaurants are beautiful with great food. The pool is so much fun. We thoroughly enjoyed our stay and will be back. ##### Erika Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Joie 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing ##### Joie Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Sama 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Sama Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Emmanuel 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was one of our best family vacation yet. Great options for food. Place was very clean and thr staff were very helpful. ##### Emmanuel Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jose 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff were amazing. Super professional and polite. They made our vacation beautiful and fun. ##### Jose Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Daniel 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service friendly people shopping area around great vibes ##### Daniel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Carmen 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff were very attentive and friendly! The resort food options were wonderful and tasty! I will definitely be back! ##### Carmen Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jennifer 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved everything. Super clean. Just wish there were more food options. Great service!! ##### Jennifer Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Kimberly 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service is outstanding and very nice people. Check in to check out was perfect. Beautiful room. Food was excellent. Definitely more upscale buffet. Very attentive service even in buffet. We loved it. I recommend it. ##### Kimberly Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jorge 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Service ##### Jorge Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Jorge 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice small resort conveniently located. It is a block away to the port to go to Cozumel. Food was EXCELLENT! and staff is very friendly. I wish the pool was bigger. We went to Cozumel palace ( sister hotel) and spend the day at the beach and pool there. ![](https://a.travel-assets.com/ugc/hotel-reviews/f6ccd00f-709e-496c-a8e7-c230545b0db9-1752969790148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7122e90a-dad0-478d-b568-390a06faaf29-1752969788623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bac6432b-50a3-4bac-a94c-00696dee84d0-1752969790310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/300f4e00-e3f6-4278-88b6-cf07b9059a92-1752969790452.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jorge Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Frances 13 Jul 2025 Liked: Cleanliness Hotel right on beach, great location, good restaurants, nice rooms. One pool which had dirty ring around it, smell from seaweed on beach was very strong (I know it’s nature however did make us feel ill), very little to do at hotel. ##### Frances Stayed 4 nights in Jul 2025 ### 8/10 Good #### Neli 6 Jul 2025 Liked: Cleanliness The staff, the services, the food, the Spa, the drinks excelent, very friendly staff, great locatiin near of 5ta Avenida with shopping options and just 2 block of PortbofvFerry to go Cozumel , the pool and lobby area just need a little upgrade, this is the only issue about hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/104a1637-61c7-4e3f-9d9c-3e30a7ec9d92-1751818452049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Neli Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Alicia 9 Aug 2025 Disliked: Staff & service Was not impressed with this location. ##### Alicia Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Marcia 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like that recruiting for time share don’t bother you like an another resorts. And the facilities were very nice. ##### Marcia Stayed 5 nights in May 2025 ### 10/10 Excellent #### Alejandra 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The dining options were amazing at Playacar, from the Buffet to the restaurants. The standout for us was the Madremia restaurant. The servers were so knowledgeable and provided amazing options. The mixologists at the restaurant were next level! ##### Alejandra Stayed 5 nights in May 2025 ### 8/10 Good #### John 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Is a really good all inclusive resort right beside Playa del Carmen city center and the dock from where the ships depart to Cozumel island. The best is the food and the whole staff. The less is the amount of amenities the hotel offers. The hotel is quite small so besides the pool, there is not much to do. Luckily for us, our plans were to visit Xcaret theme parks. And another not good part of the stay is the presence of sargazo sea weed that made the beach unvisitable. All and all is a good place to stay and our is experience was really good. ##### John Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Lady 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We had such a great time, the food was delicious, our room was super clean, all the staff were super nice and welcoming. Eric, ingrid and Perla at the pool, Ivan at Madre Mia restaurant, and of course the people who had our room nice and clean every day. Location was super convenient since we were just close to the ferry tp go to Cozumel and 10 minutes away from Xcaret. ##### Lady Stayed 5 nights in May 2025 ### 10/10 Excellent #### Shalem 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time at Playacar Palace! Room was lovely- we got an upgrade to full ocean view. Staff is amazing, so friendly and accommodating. Food is delicious- my only note would be I wish the buffet was open every night, sometimes a dress up dinner is too much. Pool is fun, activity directors are great. I do wish they had more night life- things are pretty quiet by 10 pm. There was some impact from the seaweed problems in the area, but the hotel had workers/ trucks out there every morning working like crazy to clear the beach. By the end of the week it was much better. It is out of their control, unfortunately, but they are on top of it. My family went on many excursions and this is a great location for a home base for adventures- or if chilling by the pool is your thing, it’s great for that too! I feel like it’s smaller than some resorts, but I liked that! Highly recommend! ![](https://a.travel-assets.com/ugc/hotel-reviews/6e8dd78f-05bc-41a1-809a-9a9cd1888cd5-1756748001082.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/71ddc401-0404-4973-92e9-216038f2e8f9-1756748003785.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/894bd5c1-8949-45c5-8011-f641295f0085-1756748002768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shalem Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### candice michelle 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff. Beautiful property. ##### candice michelle Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Sandra 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean,safe all around a very nice place ##### Sandra Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Salim 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ##### Salim Stayed 6 nights in May 2025 ### 10/10 Excellent #### Casey 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is located in a great spot. Walk into town and do some shopping or grab something at the Farmacia. Catch the ferry to Cozumel, or take a tour to Tulum which is less than an hour away. ##### Casey Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Argiris 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and excellent staff ##### Argiris Stayed 14 nights in Dec 2024 ### 10/10 Excellent #### Charlotta 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great food and drinks. Staff is super friendly. 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