Close to Quinta Avenida and Playa del Carmen Main Beach, Playacar Palace All Inclusive provides free full breakfast, a swim-up bar and a poolside bar. Treat yourself to hydrotherapy, a body treatment or a body wrap at Awe Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes and fitness classes are offered at the gym; Playacar Palace All Inclusive also has a terrace, shopping on-site and a garden. In addition to a playground and a hair salon, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Located in Playacar, a neighbourhood in Playa del Carmen, Playacar Palace All Inclusive is near theme parks and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Looking to get your feet wet? Scuba diving, snorkelling and parasailing adventures can be found near the property. Visit our Playa del Carmen travel guide
Near Quinta Avenida and Playa del Carmen Main Beach, Playacar Palace All Inclusive provides free full breakfast, a swim-up bar and a poolside bar. Indulge in hydrotherapy, a body treatment and a body wrap at Awe Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes and fitness classes are offered at the gym; Playacar Palace All Inclusive also has a terrace, shopping on-site and a garden. In addition to a playground and a hair salon, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks include:
An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
Free self-parking and valet parking
A round-trip airport shuttle (surcharge), luggage storage and tour/ticket information
Smoke-free property, free newspapers and beach towels
Guest reviews give top marks for the helpful staff and walkable location
Room features
All 201 rooms feature comforts, such as private indoor hot tubs and 24-hour room service, in addition to perks, such as premium bedding and laptop-compatible safes.
Extra amenities include:
Jetted bath, designer toiletries and hairdryers
21-inch LED TVs with premium channels
Coffee/tea makers, daily housekeeping and desks
All-inclusive details
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Dancing
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
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Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Playacar Palace All Inclusive?
As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Playacar Palace All Inclusive on 26 Oct 2026 start from £321, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Playacar Palace All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Playacar Palace All Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at Playacar Palace All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Playacar Palace All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Playacar Palace All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 49 per person applies.
Are there all-inclusive benefits at Playacar Palace All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, dance classes, yoga classes and more.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Playacar Palace All Inclusive Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The best place to stay in Playa Del Carmen amazing service great staff and tons of great atmosphere. Food is very good with lots of different options available at all times.
All staff was very helpful, nice. Food was very good but it needed more selection every day was the same. But it was a wonderful vacation at playcar.
Stayed 5 nights in Sep 2026
Verified review
8/10 Good
Lori
17 Oct 2026
Liked: Cleanliness
Disliked: Staff & service
Resort is quite small with not much room to hang out in the evenings and lobby is not air conditioned. Restaurant and bar staff were very attentive and kind, they made our trip great,.. managment was less than helpful when a member of our party got injured and unfortunately soured our experience. Best part of this resort is proximity to 5th ave. If good food and 5th ave are top priorities I recommend this hotel. If you like evening entertainment and a more sprawling property I would suggest one of the bigger resorts along the coast.
It’s a good hotel pool is very small. The people in the restaurant and the staff are super nice but the front desk people try to sell you stuff when asking for simple questions.
Wonderful resort! Great location. Check in staff needs improvement. My GF did receive our Gold membership upgrade and, the front desk agent in charge was rude and could not find our confirmation. I gave her both the hotel and Expedia confirmations and instead of being helpful, she accused me of not being in the correct resort which was very insulting.
Always a great place to stay. Clean, well located with amazing staff. Will return.
Stayed 9 nights in Mar 2026
Verified review
10/10 Excellent
Amey
28 Dec 2025
Clean room, staff and good amenities.
Stayed 4 nights in Dec 2025
Verified review
10/10 Excellent
Stephanie
1 Mar 2026
Liked: Cleanliness, amenities
Our room was clean. Staff is always exceptionally friendly and helpful. We enjoy the smaller size of the resort, while still providing ample entertainment and food/dinner options.
We just returned from a wonderful stay at Playacar Palace. Staff, facilities and food was incredible. Location is great - walk to Cozumel ferry with free access to Cozumel Palace hotel - just show your Palace hotel bracelet. Resort credits were very helpful for spa and dolphin swim. Only downside was the lack of beach but everything else made up for it.
This is the perfect location for the guest that want to go to Cozumel and go out in Playa Del Carmen. The staff and amenities are outstanding! We were very impressed with the food and the alcohol quality. We had a great stay and even became Elite members. PM me for more information
We also received the Expedia VIP resort credits
We felt very comfortable and the property is extremely clean. The restaurants are beautiful with great food. The pool is so much fun. We thoroughly enjoyed our stay and will be back.
I absolutely loved my stay at Playacar Palace. From the moment you arrive, you’re welcomed with a warm towel and a refreshing glass of juice, which immediately sets the tone for a relaxing experience. The staff takes care of your luggage and delivers it right to your room, making check-in effortless.
The hotel itself is stunning, and every staff member I encountered was incredibly warm and welcoming. My room was beautiful, and the view was just amazing—definitely one of the highlights of the stay.
The food was excellent, and having access to unlimited drinks truly felt like the cherry on top. If you’re traveling with kids, the playroom staff does a fantastic job keeping them entertained, giving parents a chance to relax and enjoy some time to themselves.
I was genuinely blown away by the entire experience and will definitely be coming back!
Everything about our 5 night stay was perfect. The resort is super clean, every employee was outstanding, from the check in to the wait staff, recreation staff, housekeeping, and bar tenders.