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Overview of Viva Wyndham Azteca Resort - All Inclusive

Photo gallery

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

Viva Wyndham Azteca Resort - All Inclusive

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPaseo del Carmen20 min walk
    Popular LocationPlayacar Golf Club1 min drive
    AirportPlaya Del Carmen, Quintana Roo (PCM)10 min drive
    Popular LocationPlaya del Carmen Maritime Terminal14 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located on the beach, Viva Wyndham Azteca Resort - All Inclusive is in Playa del Carmen's Playacar neighbourhood, an area with good shopping. Playacar Golf Club and Grand Coral Golf Riviera Maya are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach Club and Xcaret Eco Theme Park. Travelling with kids? Consider Xplor Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Discover the area's water adventures with boat tours and fishing nearby, or enjoy the great outdoors with rock climbing and hiking/biking trails.
Popular Location

What's nearby

  • Paseo del Carmen - 20 min walk
  • Playacar Golf Club - 1 min drive
  • Yucatek Divers - 5 min drive
  • Central Square - 12 min drive
  • Playa del Carmen Maritime Terminal - 14 min drive

Restaurants

  • El Nopal — 1 min walk
  • II Palco — 1 min walk
  • Fruta Madre - 18 min walk
  • Rolandi's Pizzeria - 3 min drive
  • El tenedor - 3 min drive

About this property

Viva Wyndham Azteca Resort - All Inclusive

Beach spa retreat, walking distance from Playacar Golf Club
Catch some rays at the beach or spend the day relaxing at Viva Wyndham Azteca Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 335 rooms offer free WiFi, furnished balconies or patios and LCD TVs with cable channels. Guests will also find minibars, hairdryers and showers.
Viva Wyndham Azteca Resort - All Inclusive offers 335 forms of accommodation which are accessible via exterior corridors and feature minibars and a hairdryer. Rooms open to furnished balconies or patios. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a spa tub.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/boogie boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 4 restaurants
  • 1 bar

Things to do

  • 18 holes of golf
  • Access to nearby outdoor pool
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Karaoke
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped hire
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Windsurfing

Family friendly

  • Access to nearby outdoor pool
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference space (6533 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The hotel provides onsite PCR and Antigen COVID-19 testing for a surcharge. Visit Guest Services upon arrival to get details on testing and scheduling to ensure results are ready in time by departure.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Azteca Resort
Azteca Wyndham
Viva Azteca
Viva Azteca Resort
Viva Wyndham Azteca All Inclusive
Viva Wyndham Azteca Playa del Carmen
Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
Wyndham Azteca
Wyndham Viva Azteca
Viva Wyndham Azteca Inclusive
Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
Viva Wyndham Azteca All Inclusive Playa del Carmen
Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen
Viva Wyndham Azteca All Inclusive
Viva Wyndham Azteca Resort All Inclusive
Hotel Viva Wyndham Azteca Resort - All Inclusive
Viva Wyndham Azteca Inclusive
Viva Wyndham Azteca Resort All Inclusive
Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 348 out of 999 reviews
5 - Excellent 35%
Rating 4 - Good. 397 out of 999 reviews
4 - Good 40%
Rating 3 - Okay. 163 out of 999 reviews
3 - Okay 16%
Rating 2 - Poor. 52 out of 999 reviews
2 - Poor 5%
Rating 1 - Terrible. 39 out of 999 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Favorite part was dinner at Don Diego’s on resort grounds, those workers were absolutely amazing. We just wished all the workers were as friendly as them.
Stayed 5 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Apr 2021

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
i did not stay at the Azteca i stay at the Maya and believe that i paid to be in a better resort and also suppose to have a beach view not partial view it was i said ok not as good i expected
Stayed 4 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is in a good safe area really nice to go for a walk. The hotel is nice. The food needs to vary everyday the same day it was terrible for us we stayed for 9 days we really wanted to go out and eat somewhere else because we got tired of eating the same thing every single day. The people who serve the drinks need to be nicer the ones in the lobby and by the pools.
Stayed 9 nights in Apr 2021

1/5 Terrible

Stayed 6 nights in Mar 2021