4/5 Good
Verified traveller
Travelled with partner
20 Apr 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read through reviews prior to arriving at the resort and always take them with a grain of salt. You should too! A lot of reviews on here are giving negative comments about everything at this resort. Not all of them are true, but some do hold partial validity.
The resort itself is very well manicured and it very clean. Staff is always disinfecting areas throughout. Temperature checks are done before entering restaurants and also the resort itself. Hand sanitizer was also available all around the resort. Landscaping was well maintained, but as with all resorts in this area the sargassum is in abundance.
The staff was very friendly and helpful with any matters or questions. Certain times we ran into a language barrier, but you are in a Spanish speaking country.....Translator apps came in handy for these situations. The activity team was amazing and full of life, they made the days around the pool very fun.
Now about the food aspect available at this resort. There is one buffet for dinner and they do have different country themed meals eat night. The food was delicious and not the same thing each night. If you're not into trying new things, they do have a taco station where you can get those each night. During lunch, the pool area has a pizza bar and also a buffet tat caters the same way as the larger one. The pool buffet also has hamburgers and hot dogs available if you enjoy simple food. They do have 3 themed restaurants, (Italian, Mexican, and Japanese.
Stayed 6 nights in Apr 2021
