Title: Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Paradisus Playa del Carmen – Riviera Maya - All Inclusive Five sparkling pools invite travelers to lounge in the sun, while nearby shops and the resort's spa offer perfect breaks from beach time ## Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive ![5 outdoor pools, pool umbrellas, pool loungers - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/990354e8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/2ef46341-24d0-4d37-8a05-5c3a3b37ceb1-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Restaurant - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/eb7ded00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/007ac727.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/4aa62170.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Paradisus Playa del Carmen – Riviera Maya - All Inclusive is near Quinta Alegría Shopping Mall. It features five outdoor pools, on-site shopping, Yhi Spa, a beach bar, and a playground. Guests love the beachfront location and helpful staff. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Hot tub - Parking included - Free Wi-Fi £439 includes taxes & fees 25 Feb - 26 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Feb 5 - Feb 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 6 - Feb 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Family Concierge Junior Suite Nature View ![Family Concierge Junior Suite Nature View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/8d750bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Junior Suite Nature View ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Separate bedroom Blackout curtains Down duvet - Garden view - 624 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (Nature View) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/7ce8ebe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Nature View) 9.4 Exceptional 47 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Separate bedroom Blackout curtains Down duvet Hairdryer Bathrobes - Garden view - 678 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Master Suite Nature View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/fcf46c3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Nature View ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Premium bedding - Garden view - 1140 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite (Nature View) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/43a320a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Nature View) 8.8 Excellent 9 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free cots/infant beds Flat-screen TV Premium bedding Separate bedroom Blackout curtains - Garden view - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Family Concierge Suite Nature View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/a5364912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Suite Nature View 9.0 Wonderful 7 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Premium bedding - Garden view - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Family Concierge Suite SwimUp ![Family Concierge Suite SwimUp | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/0b0a37ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Suite SwimUp ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Premium bedding - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Family Concierge Master Suite SwimUp ![Family Concierge Master Suite SwimUp | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/84976c14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Master Suite SwimUp 7.4 Good 3 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Premium bedding - Garden view - 1140 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Family Concierge Master Suite Nature View ![Family Concierge Master Suite Nature View | View from room](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/b78fac94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Master Suite Nature View ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Premium bedding - 1140 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Roulette Room Playa del Carmen or La Perla ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/f5e6388d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Roulette Room Playa del Carmen or La Perla 9.2 Wonderful 27 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Separate bedroom Blackout curtains Down duvet Hairdryer Bathrobes - Garden view - 624 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Double Beds ### View all photos for Two Bedroom Master Suite ![Two Bedroom Master Suite | Living area | 50-inch flat-screen TV with cable channels, TV, DVD player](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/8fcf5e75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Master Suite 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding 2 bedrooms Blackout curtains Down duvet - Garden view - 1980 sq ft - 2 bedrooms - Sleeps 10 - 1 Double Bed and 1 King Bed ### View all photos for Family Concierge Junior Suite SwimUp ![Family Concierge Junior Suite SwimUp | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/cec3f561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Junior Suite SwimUp 8.0 Very good 1 review ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Separate bedroom Blackout curtains Down duvet - 624 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) ## About the area Located in Luis Donaldo Colosio, a neighbourhood in Playa del Carmen, Paradisus Playa del Carmen – Riviera Maya - All Inclusive is near theme parks and on the beach. Xplor Theme Park and Ferry to Cozumel are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Quinta Alegría Shopping Mall and Quinta Avenida. Travelling with kids? Don't miss Xcaret Eco Theme Park. Discover the area's water adventures with windsurfing and swimming nearby, or enjoy the great outdoors with ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64708%2C-87.05675&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4Chb_PdkCFrn_YqFg2yQyPE5yzU=) 5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719 ### What's nearby - ![Sunrise in Mexico.. Took this while on Holiday in mexico](https://images.trvl-media.com/place/601751/4084c748-2e9f-44ba-8396-23734933f20d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa 88 5 min walk \- 0.3 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 4 min drive \- 1.1 miles - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 5 min drive \- 1.4 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 5 min drive \- 1.4 miles - Punta Esmeralda Beach 11 min walk \- 0.6 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 44 min drive ### Restaurants - Naos 1 min drive - Sunset Grill 4 min walk - Hadar 1 min drive - illy cafe 3 min walk - Naos Lounge 1 min drive ## About this property ### Paradisus Playa del Carmen – Riviera Maya - All Inclusive Luxury family-friendly property near Quinta Avenida Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free water park access, a swim-up bar and a beach bar. Indulge in a body treatment, a body wrap and a body scrub at Yhi Spa, the on-site spa. Be sure to enjoy a meal at any of the 13 on-site restaurants. Pilates classes and fitness classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on-site, a coffee shop/cafe and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room. Additional perks include: - 5 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Free self-parking - A lift, wedding services and ATM/banking services - Concierge services, a 24-hour front desk and beach umbrellas - Guest reviews say great things about the beach locale, pool and helpful staff Room features All 510 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property. Extra amenities include: - Rainfall showers, designer toiletries and baths or showers - 50-inch flat-screen TVs with cable channels and DVD players - Wardrobes/cupboards, daily housekeeping and desks ### All-inclusive details All-inclusive room rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks and beverages included 24-hour room service ### Lessons/classes/games Bartending Cooking Dancing ### Entertainment On-site entertainment and activities On-site live performances ### Awards and affiliations Eco-certified property This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/2b7579b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,000 reviews £446 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1380000/1370100/1370022/c3cac549.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Riviera Maya - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 2,576 reviews £396 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1370022&PinnedHotelID=1370022&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/993bbde1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,908 reviews £303 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/890000/889900/889874/fa2a319e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Tucán - All Inclusive Playacar - Pool - All-inclusive - Spa - Kids’ pool 8.6 Excellent 1,004 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=889874&PinnedHotelID=889874&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308703/6180fb2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,007 reviews £359 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=4308703&PinnedHotelID=4308703&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/1000000/992200/992175/0347d53f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mahekal Beach Front Resort & Spa Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,003 reviews £338 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=992175&PinnedHotelID=992175&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/6ada8d80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Playacar All Inclusive Playacar - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,385 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/bb9290ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 243 reviews £467 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/590000/580700/580668/ed91d476.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,010 reviews £321 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=580668&PinnedHotelID=580668&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/effdff1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Mexico - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.0 Wonderful 1,005 reviews £370 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4488514,41060,1370022,3205175,889874) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - 13 restaurants - 16 bars/lounges - A beach bar - A coffee shop/cafe - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Capella - Kanna Beach Club - Sal Steak Cave - The Lunch Box - Tori ### Things to do - 5 outdoor pools - Arcade/game room - Children's pool - Fitness classes - Free children's club - Free water park - Full-service spa - Health club - Hot tub - Pilates classes - Playground - Sauna - Shopping - TV in common areas - Waterslide - Yoga classes ### Family friendly - 5 outdoor pools - Arcade/game room - Children's games - Children's pool - Children's toys - DVD player - Free children's club - Free water park access - Laundry facilities - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre (25,005 square foot of space) - Meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Dock - On the bay - On the beach - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Spa open daily ### Accessibility - Lift ### More - 3 floors - 8 buildings - Ballroom - Banquet hall - Built in 2011 - Reception hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 50-inch flat-screen TV with cable channels - DVD player ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 111.44 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool? ### How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly? ### How much is parking at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 10 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 625 8 - Good 211 6 - Okay 98 4 - Poor 39 2 - Terrible 37 ## Reviews ### 10/10 Excellent #### Sean 3 Feb 2026 Liked: Cleanliness, property conditions & facilities Amazing place to stay. Family concierge service made the trip better than we could have hoped for. ##### Sean Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### James 31 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Cleanliness, pools, beach, food, friendly staff. ##### James Stayed 7 nights in Jan 2026 ### 8/10 Good #### Laurie 26 Jan 2026 The property is very clean, rooms are nice. The staff are wonderful ##### Laurie Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Jeffrey 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Best location for families, everything way perfect. ##### Jeffrey Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Milana 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great family hotel. Everyone was super accommodating and the staff tried their best to make our vacation memorable. Thank you to the staff and concierge of paradisus! ##### Milana Stayed 4 nights in Jan 2026 ### 8/10 Good #### Gloria M 2 Feb 2026 Liked: Cleanliness The staff were the absolute best part of the stay. So caring and attentive. ![](https://a.travel-assets.com/ugc/hotel-reviews/189fc962-100c-4c7d-b0e4-346453012012-1770010304020.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gloria M Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Megan 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities My family and I had a wonderful stay! The rooms were clean and beds were comfortable. All of the staff was so friendly and accommodating. Pools and water park were wonderful with great service. ##### Megan Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Meghan Ruth 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean, great service, beautiful property! ##### Meghan Ruth Stayed 6 nights in Dec 2025 ### 8/10 Good #### Arpit 16 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great for families and people with young kids. ##### Arpit Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Thi Bich Dao 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staffs are friendly. Rooms are cleanest and a lot active for families with kids. I love it! ##### Thi Bich Dao Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jerry 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Beach was only draw back a bit. Food and resort were amazing! Our family concierge Fabian was outstanding! He really looked out after us, provided great service and always left something great for our kids in the room. Thank you Fabian! ##### Jerry Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Randy 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless, staff are friendly, amenities are excellent ##### Randy Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Veronica 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The cleanliness for being on the family side was impressive. So many kids and kid activities, my 7 yo had a great time. The spa was amazing. The restaurant food wasn’t great but the buffet was great! ##### Veronica Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Robert C 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The rooms were spotless and I cannot say enough about the staff. Always so accommodating and friendly and a pleasure to interact with. It was a wonderful vacation for my family of seven. We will do it again next year. ##### Robert C Stayed 6 nights in Jan 2026 ### 6/10 Okay #### Hiyam 12 Jan 2026 Liked: Cleanliness Beautiful resort grounds and beach. Rooms were clean but very outdated. Most underwhelming buffet and food offerings I’ve ever seen at an all inclusive. ##### Hiyam Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### VEERAVIT 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were amazing and accommodating ❤️ ##### VEERAVIT Stayed 5 nights in Nov 2025 ### 6/10 Okay #### Vianey 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was courteous for the most part. Room was clean. The buffet could be better, from the food to the atmosphere. All the resorts I’ve been to, there has been more options, better food, and with a view of the beach. Not in a dark room. ##### Vianey Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jennie 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location and staff! Overall a great experience and will definitely return. ##### Jennie Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Mark 19 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing place I have no words! The staff were awesome! ##### Mark Stayed 7 nights in Dec 2025 ### 8/10 Good #### Allison 29 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Areas well kept ##### Allison Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Gennadiy 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was very pleasant, the hotel, the staff, the beach, the food, the room service, special thanks to Expedia for everything you do for us, it will not be forgotten!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/c5154e3f-fe72-4842-885a-bd58841a5d02-1765289214569.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gennadiy Stayed 10 nights in Nov 2025 ### 10/10 Excellent #### Kaylee 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was extremely helpful, room was well laid out and spacious. Very clean and easy to get around. Overall amazing resort. ##### Kaylee Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Marius Petru 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities I I would highly recommend this establishment as an exceptional family-friendly destination. The pool facilities are outstanding, and the property itself is impeccably maintained. The safety personnel are both personable and highly competent. My only minor reservation pertains to the dining experience, which I would rate as average. I perceived the food to lack freshness. Nevertheless, I would enthusiastically select this property again for future visits. ##### Marius Petru Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Maria 29 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place for vacation with kids, a lot of activities, very clean, exceptional food and exceptional staff. Great all inclusive quality exceeding expections. ##### Maria Stayed 6 nights in Nov 2025 ### 8/10 Good #### RYAN 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall, a very enjoyable stay as the resort is very family friendly. One of the best family resorts we’ve been to. My only feedback would be regarding food allergies at the buffet as nothing was labeled - a small enhancement could go a long way. We’ll be back! ##### RYAN Stayed 4 nights in Dec 2025 ---