Title: Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4488514&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Paradisus Playa del Carmen – Riviera Maya - All Inclusive Five sparkling pools invite travelers to lounge in the sun, while nearby shops and the resort's spa offer perfect breaks from beach time ## Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive ![5 outdoor pools, pool umbrellas, pool loungers - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/6a339f9b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/2ef46341-24d0-4d37-8a05-5c3a3b37ceb1-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![5 outdoor pools, pool umbrellas, pool loungers - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/8bcb9199.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/d84ed3bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/4dd25fd9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Paradisus Playa del Carmen – Riviera Maya - All Inclusive is near Quinta Alegría Shopping Mall. It features five outdoor pools, on-site shopping, Yhi Spa, a beach bar, and a playground. Guests love the beachfront location and helpful staff. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Hot tub - Parking included - Free Wi-Fi £428 includes taxes & fees 12 Jan - 13 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 22 - Dec 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Family Concierge Junior Suite Nature View ![Family Concierge Junior Suite Nature View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/8d750bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Junior Suite Nature View ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Sofa bed - single Down duvet Separate bedroom - 624 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Suite (Nature View) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/7ce8ebe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Nature View) 9.4 Exceptional 43 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Down duvet Separate bedroom Blackout curtains Designer toiletries Rainfall showerhead - 678 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Master Suite Nature View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/fcf46c3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Nature View ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Premium bedding - 1140 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite (Nature View) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/43a320a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Nature View) 8.8 Excellent 9 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Down duvet Premium bedding - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Family Concierge Suite Nature View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/a5364912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Suite Nature View 9.0 Wonderful 7 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Blackout curtains - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Family Concierge Suite SwimUp ![Family Concierge Suite SwimUp | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/0b0a37ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Suite SwimUp ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Blackout curtains - 839 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Family Concierge Master Suite SwimUp ![Family Concierge Master Suite SwimUp | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/84976c14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Master Suite SwimUp 7.4 Good 3 reviews ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Premium bedding - 1140 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Family Concierge Master Suite Nature View ![Family Concierge Master Suite Nature View | View from room](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/b78fac94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Master Suite Nature View ### Highlights Separate dining area Private rooftop hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Dining table Flat-screen TV Premium bedding - 1140 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Roulette Room Playa del Carmen or La Perla ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/f5e6388d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Roulette Room Playa del Carmen or La Perla 9.2 Wonderful 26 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Down duvet Separate bedroom Blackout curtains Designer toiletries Rainfall showerhead - 624 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Double Beds ### View all photos for Two Bedroom Master Suite ![Two Bedroom Master Suite | Living area | 50-inch flat-screen TV with cable channels, TV, DVD player](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/8fcf5e75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Master Suite 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains Down duvet Premium bedding 2 bedrooms - 1980 sq ft - 2 bedrooms - Sleeps 10 - 1 Double Bed and 1 King Bed ### View all photos for Family Concierge Junior Suite SwimUp ![Family Concierge Junior Suite SwimUp | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/cec3f561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Concierge Junior Suite SwimUp 8.0 Very good 1 review ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains Down duvet Premium bedding Separate bedroom - 624 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64708%2C-87.05675&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4Chb_PdkCFrn_YqFg2yQyPE5yzU=) 5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719 #### What's nearby - Playa 88 \- 5 min walk \- 0.3 miles - Punta Esmeralda Beach \- 11 min walk \- 0.6 miles - Mamitas Beach \- 4 min drive \- 1.1 miles - Quinta Avenida \- 5 min drive \- 1.4 miles - Playa del Carmen Main Beach \- 5 min drive \- 1.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive #### Restaurants - ‪Naos - ‬1 min drive - ‪Sunset Grill - ‬4 min walk - ‪Hadar - ‬1 min drive - ‪illy cafe - ‬3 min walk - ‪Capella - ‬3 min walk ## About this property ### Paradisus Playa del Carmen – Riviera Maya - All Inclusive Luxury family-friendly property near Quinta Avenida Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free water park access, a swim-up bar and a beach bar. Indulge in a facial, a manicure/pedicure and a body treatment at Yhi Spa, the on-site spa. Be sure to enjoy a meal at any of the 13 on-site restaurants. Yoga classes and Pilates classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on-site, a coffee shop/cafe and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room. Additional perks include: - 5 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Free self-parking - A ballroom, tour/ticket information and concierge services - A dock, outdoor furniture and a lift - Guest reviews say great things about the beach locale, pool and helpful staff Room features All 492 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property. Extra amenities include: - Rainfall showers, designer toiletries and baths or showers - 50-inch flat-screen TVs with cable channels and DVD players - Wardrobes/cupboards, daily housekeeping and desks ### All-inclusive details All-inclusive room rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks and beverages included 24-hour room service ### Lessons/classes/games Bartending Cooking Dancing ### Entertainment On-site entertainment and activities On-site live performances ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/4aa017dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,002 reviews £417 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=41060&PinnedHotelID=41060&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/2000000/1380000/1370100/1370022/92240be7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Riviera Maya - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 2,569 reviews £402 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=1370022&PinnedHotelID=1370022&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/8fd319b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,871 reviews £316 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/6ada8d80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Playacar All Inclusive Playacar - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,376 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/890000/889900/889874/fa2a319e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Tucán - All Inclusive Playacar - Pool - All-inclusive - Spa - Kids’ pool 8.6 Excellent 1,005 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=889874&PinnedHotelID=889874&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308703/732d2b62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,006 reviews £402 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4308703&PinnedHotelID=4308703&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)](https://images.trvl-media.com/lodging/1000000/1000000/992200/992175/d4613274.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mahekal Beach Front Resort & Spa Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,001 reviews £217 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=992175&PinnedHotelID=992175&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/bb9290ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.6 Exceptional 112 reviews £473 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/590000/580700/580668/81a89c91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,007 reviews £442 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=580668&PinnedHotelID=580668&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/1000000/490000/487100/487012/87efb424.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Mexico - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.0 Wonderful 1,000 reviews £494 includes taxes & fees 27 Dec - 28 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=487012&PinnedHotelID=487012&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - 13 restaurants - 16 bars/lounges - A beach bar - A coffee shop/cafe - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Capella - Kanna Beach Club - Sal Steak Cave - The Lunch Box - Tori ### Things to do - 5 outdoor pools - Arcade/game room - Children's pool - Fitness classes - Free children's club - Free water park - Full-service spa - Health club - Hot tub - Pilates classes - Playground - Sauna - Shopping - TV in common areas - Waterslide - Yoga classes ### Family friendly - 5 outdoor pools - Arcade/game room - Children's games - Children's pool - Children's toys - DVD player - Free children's club - Free water park access - Laundry facilities - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre (25,005 square foot of space) - Meeting rooms ### Outdoors - Beach towels - Beach umbrellas - Dock - On the bay - On the beach - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Spa open daily ### Accessibility - Lift ### More - 3 floors - 8 buildings - Ballroom - Banquet hall - Built in 2011 - Reception hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 50-inch flat-screen TV with cable channels - DVD player ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: MXN 51 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool? ### How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly? ### How much is parking at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive? ### Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 10 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 623 8 - Good 209 6 - Okay 97 4 - Poor 39 2 - Terrible 35 ## Reviews ### 8/10 Good #### Arpit 16 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great for families and people with young kids. ##### Arpit Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Randy 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless, staff are friendly, amenities are excellent ##### Randy Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### VEERAVIT 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were amazing and accommodating ❤️ ##### VEERAVIT Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Mark 19 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing place I have no words! The staff were awesome! ##### Mark Stayed 7 nights in Dec 2025 ### 8/10 Good #### sunghyun 18 Dec 2025 Liked: Amenities, property conditions & facilities Great staff ##### sunghyun Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Jennie 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location and staff! Overall a great experience and will definitely return. ##### Jennie Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Gennadiy 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was very pleasant, the hotel, the staff, the beach, the food, the room service, special thanks to Expedia for everything you do for us, it will not be forgotten!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/c5154e3f-fe72-4842-885a-bd58841a5d02-1765289214569.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gennadiy Stayed 10 nights in Nov 2025 ### 10/10 Excellent #### Kaylee 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was extremely helpful, room was well laid out and spacious. Very clean and easy to get around. Overall amazing resort. ##### Kaylee Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Maria 29 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place for vacation with kids, a lot of activities, very clean, exceptional food and exceptional staff. Great all inclusive quality exceeding expections. ##### Maria Stayed 6 nights in Nov 2025 ### 4/10 Poor #### Igor 4 Dec 2025 Disliked: Amenities, property conditions & facilities quality of food, quality of the pools ##### Igor Stayed 5 nights in Nov 2025 ### 8/10 Good #### RYAN 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall, a very enjoyable stay as the resort is very family friendly. One of the best family resorts we’ve been to. My only feedback would be regarding food allergies at the buffet as nothing was labeled - a small enhancement could go a long way. We’ll be back! ##### RYAN Stayed 4 nights in Dec 2025 ### 8/10 Good #### Chuan 10 Dec 2025 Liked: Cleanliness, amenities great, except there are mosquitos around the pool areas. ##### Chuan Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### ByoungHak 17 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### ByoungHak Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Seena 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice Resort ##### Seena Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### James Ian 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The service was fantastic, the food exceeded our expectations and we had a lovely time. Well worth going ![](https://a.travel-assets.com/ugc/hotel-reviews/52cfb792-d997-4243-8d8c-9d7b67ec6818-1763488936737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Ian Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Cherie 5 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our concierge, Eduardo Montoya, was so attentive and offered us such a great vacation! Thank you, Eduardo! All the staff were so great, friendly, and helpful. The resort was beautiful and clean. We will be back! ##### Cherie Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Jennifer 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, great restaurants and friendly staff. ##### Jennifer Stayed 5 nights in Jul 2025 ### 8/10 Good #### Alexandria 7 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a great experience during our stay. Our family person was Tiara and she was amazing at booking our dinner reservations. The staff made sure the kids had a surprise every day our room was cleaned. There are ##### Alexandria Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Christi 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel itself was nice, however perks from Expedia were not specified. Such as 200$ credit, as well as room upgrades. ##### Christi Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Aleksei 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Here’s a more natural, polished version: Clean rooms, friendly staff, and good food. Plenty of activities for kids. The beach is awesome—no sargassum or big waves in late November 2025—and there’s lots of shade under the palm trees, plus beach activities included in the room rate. The pools are clean and warm. The resort has a nice design and is beautifully integrated into the jungle. ![Hotel entrance ](https://a.travel-assets.com/ugc/hotel-reviews/5a881c49-5c8b-465c-9fbb-64ef8f11d725-1764618043232.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lots of wildlife. Fun to watch for kids and adults ](https://a.travel-assets.com/ugc/hotel-reviews/3a30d9c7-ab9f-498c-b323-0acb70134815-1764618047840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Water park](https://a.travel-assets.com/ugc/hotel-reviews/a34a1db4-9a0b-49aa-b11f-470b57e07d52-1764618046453.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Clean beach set in a lagoon-like area that naturally reduces the waves](https://a.travel-assets.com/ugc/hotel-reviews/979440ff-d08d-43f2-8f6b-9666b421442d-1764618048904.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aleksei Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Maria Augusta 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay, staff very kind and respectful, entrainment was also great, excellent for families and also for those who like adults only areas. Food was great and many options available. ##### Maria Augusta Stayed 11 nights in Oct 2025 ### 10/10 Excellent #### Kyle 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing resort. Unique design. Good food. ##### Kyle Stayed 5 nights in Oct 2025 ### 8/10 Good #### Jones 13 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities I didn't get chance to enjoy the pool ##### Jones Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### John 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were the absolute best. ##### John Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Vasyl 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great ##### Vasyl Stayed 4 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [HM Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Mahekal Beach Front Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mahekal-Beach-Front-Resort-Spa.h992175.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) ---