Title: Iberostar Waves Quetzal - All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Iberostar Waves Quetzal - All Inclusive Luxury property on the beach, with 4 outdoor pools ![Aerial view](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/068cd362.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Theatre show](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/a481bc37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![8 restaurants, lunch, dinner served; Japanese cuisine ](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/4a1a0ac5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/bd107c31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/2f27a831.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Iberostar Waves Quetzal - All Inclusive, guests enjoy a beachfront retreat with massages. The resort has 8 restaurants serving Japanese and international cuisines. Stay active with yoga at the gym or kayaking, while the multilingual staff ensures a smooth experience. VIP Access 8.4 Very good ## Popular amenities - - - - Bar - All-inclusive - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=428594&PinnedHotelID=428594&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 37 of 37 rooms ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/a9681daf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Premium with View - 376 sq ft - Sleeps 3 ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/9d393541.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium - 376 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/953d4e63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium with Pool View - 376 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/8b75b00e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 409 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/536e7c53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 376 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/152df72b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium with View - 376 sq ft - Sleeps 4 ![View from room](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/857d5d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.2 Very good 27 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Junior Suite | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/3a023a34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Blackout curtains Down duvet Premium bedding - 409 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/3b4628b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Oceanfront 8.8 Excellent 3 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Blackout curtains Down duvet Premium bedding - 409 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Balcony](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/742f3e7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Near Pool) 8.0 Very good 8 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Balcony](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/742f3e7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Near Pool) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 1 - 2 Double Beds OR 1 King Bed ![View from room](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/857d5d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.0 Very good 2 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 1 - 2 Double Beds OR 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/3b4628b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Oceanfront ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Blackout curtains Down duvet Premium bedding - 409 sq ft - 1 bedroom - Ocean view - Sleeps 1 - 2 Double Beds OR 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/eb56ebbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Premium - 376 sq ft - Sleeps 3 ![Balcony](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/742f3e7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Near Beach) 9.0 Wonderful 6 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Balcony](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/742f3e7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Near Beach) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Blackout curtains Down duvet Premium bedding - 377 sq ft - 1 bedroom - Sleeps 1 - 2 Double Beds OR 1 King Bed ![View from room](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/857d5d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Promo) 9.2 Wonderful 5 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![View from room](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/857d5d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Promo) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 1 - 2 Double Beds OR 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/19fe8be8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Last room available ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 1 - 1 Double Bed OR 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/19fe8be8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Last room available ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 4 - 1 Double Bed OR 1 King Bed ### Double Room Premium - 376 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/2f374595.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Tropical View) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 1 - 1 King Bed OR 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/2f374595.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Tropical View) 10.0 Exceptional 1 review ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/0c9b1664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Oceanfront (Beach Access) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Blackout curtains Down duvet Premium bedding - 409 sq ft - 1 bedroom - Beach view - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/0c9b1664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Oceanfront (Beach Access) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Blackout curtains Down duvet Premium bedding - 409 sq ft - 1 bedroom - Beach view - Sleeps 1 - 1 King Bed OR 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/2f374595.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Accessible ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 1 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/2f374595.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 9.4 Exceptional 3 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Premium bedding Blackout curtains Down duvet - 377 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/158f6bc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 2 Bedrooms, Oceanfront (Suite) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Blackout curtains Down duvet Premium bedding - 2 bedrooms - Sleeps 1 - 2 Double Beds and 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/158f6bc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 2 Bedrooms, Oceanfront (Suite) ### Highlights Balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Blackout curtains Down duvet Premium bedding - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ### Room Premium with Garden View - Sleeps 4 ### Room Premium with Garden View - Sleeps 4 ### Suite Junior with Sea View - Sleeps 4 ### Suite Junior with Sea View - Sleeps 4 ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/f3e1b3a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Premium with Pool View - 376 sq ft - Sleeps 3 ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/9fc850d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Ocean View - 376 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/24ad6fe2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Premium with View - 376 sq ft - Sleeps 3 ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428594/fab6ece8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 409 sq ft - Sleeps 4 ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/961d429d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,835 reviews £195 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cb373f82-9d89-4253-88ae-90c16ab70b72&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,003 reviews £202 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cb373f82-9d89-4253-88ae-90c16ab70b72&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 99 reviews £397 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cb373f82-9d89-4253-88ae-90c16ab70b72&top_cur=GBP) Ad ![On the beach, white sand, sun-loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1790000/1785200/1785105/f57f00bc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Blue Diamond Luxury Boutique - All Inclusive - Adults Only Riviera Maya - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 911 reviews £345 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information?chkin=2025-10-13&chkout=2025-10-14&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cb373f82-9d89-4253-88ae-90c16ab70b72&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) ## About the area Located in Playacar, a neighbourhood in Playa del Carmen, Iberostar Waves Quetzal - All Inclusive is in the entertainment district and on the beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Travelling with kids? Don't miss Xcaret Eco Theme Park. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60527%2C-87.09411&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uDHiC-oVz8__Xhi5JeiSW-I1lYE=) Playa del Carmen, QROO ### What's nearby - Quinta Avenida - 4 min drive - 2.0 miles - Playa del Carmen Maritime Terminal - 4 min drive - 2.0 miles - Playa del Carmen Main Beach - 5 min drive - 2.5 miles - Xplor Theme Park - 5 min drive - 3.8 miles - Xcaret Eco Theme Park - 9 min drive - 5.1 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 56 min drive ### Restaurants - ‪Viva Wyndham Maya - ‬10 min walk - ‪Bar Arrecife - ‬13 min walk - ‪La Terraza - ‬9 min walk - ‪Festival Grand Buffet - ‬8 min walk - ‪rosa roja - ‬5 min walk ## About this property ### Iberostar Waves Quetzal - All Inclusive Luxury all-inclusive property near Quinta Avenida Located close to Playa del Carmen Maritime Terminal and Xplor Theme Park, Iberostar Waves Quetzal - All Inclusive provides a free breakfast buffet, 3 poolside bars and a beach bar. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Treat yourself to a body wrap, a sports massage or hydrotherapy at Spa Sensations, the on-site spa. At the 8 on-site restaurants, enjoy lunch, dinner and Japanese cuisine. Yoga classes are offered at the gym; other things to do include snorkelling, windsurfing and kayaking. Free in-room WiFi is available to all guests, along with shopping on-site and a garden. Additional perks include: - 4 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Tennis courts, babysitting (surcharge) and massage treatment rooms - A banquet hall, tour/ticket information and beach towels - Guest reviews give top marks for the beach locale and helpful staff Room features All 350 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and free stocked minibars. Guest reviews speak positively of the cleanliness rooms at the property. Extra amenities include: - Recycling, LED light bulbs and composting - Bathrooms with eco-friendly toiletries and showers - Flat-screen TVs with satellite channels - Balconies or patios, wardrobes/cupboards and eco-friendly cleaning products ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Sailing Snorkelling Windsurfing ### Land activities Fitness facilities Tennis Volleyball ### Lessons/classes/games Aerobics ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/890000/889900/889874/fa2a319e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Tucán - All Inclusive Playacar - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 1,004 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=889874&PinnedHotelID=889874&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/1e051b4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental at Xcaret Destination - All Inclusive Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 8.2 Very good 4,929 reviews £158 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/8fd319b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,835 reviews £195 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - 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3 poolside bars - 7 bars/lounges - 8 restaurants - A beach bar ### Restaurants on site - Beach Grill Uxmal - Bonsai Restaurant - La Gondola Restaurant - La Hacienda - Mare Nostrum Restaurant ### Things to do - 4 outdoor pools - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Gym - Kayaking - Playground - Sauna - Shopping - Snorkelling - Steam room - Tennis - Tennis lessons - Windsurfing - Yoga classes ### Family friendly - 4 outdoor pools - Children's games - Children's pool - Free children's club - Free supervised activities for children - In-room babysitting - Playground ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - In a nature reserve - On the beach - On the waterfront - Pool loungers - Pool umbrellas ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Sauna - Spa open daily - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Smooth flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible spa ### More - 3 floors - Banquet hall - Eco-friendly cleaning products used - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Free stocked minibar - Limited room service ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Composting - Connecting rooms available - Desk - Eco-friendly toiletries - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Iberostar Quetzal Iberostar Quetzal All Inclusive Iberostar Quetzal All Inclusive Playa del Carmen Iberostar Quetzal Playa del Carmen Quetzal Iberostar Iberostar Hotel Quetzal Playacar Iberostar Quetzal Playacar Hotel Playa Del Carmen Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico Iberostar Quetzal All Inclusive All-inclusive property Iberostar Quetzal Inclusive i ## Frequently asked questions ### Does Iberostar Waves Quetzal - All Inclusive have a pool? > Yes, this property has 4 outdoor pools and a children's pool. ### Is Iberostar Waves Quetzal - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Iberostar Waves Quetzal - All Inclusive? > Self-parking and valet parking are free at this property. ### What time is check-in at Iberostar Waves Quetzal - All Inclusive? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Iberostar Waves Quetzal - All Inclusive? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Are there all-inclusive benefits at Iberostar Waves Quetzal - All Inclusive? > Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more. ### Where is Iberostar Waves Quetzal - All Inclusive located? > Located in Playacar, this beachfront property is in the entertainment district and within 3 mi (5 km) of Quinta Avenida, Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Iberostar Waves Quetzal - All Inclusive Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 10 Location ### 9.0 Staff & service ### 9.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 541 8 - Good 255 6 - Okay 111 4 - Poor 52 2 - Terrible 45 ### 10/10 Excellent #### wahida 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa was wonderful,staff. ##### wahida Stayed 7 nights in Sep 2025 ### 8/10 Good #### Rodrigo 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities clean, affordable ##### Rodrigo Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Jordan 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities so much fun ##### Jordan Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Brett Joseph 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is slightly outdated but otherwise very nice. Staff was friendly and welcoming. Pools and other facilities were clean. ##### Brett Joseph Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### John 16 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed at this resort twice and we really enjoyed it. The staff is very friendly, great food, and overall a great facility. Highly recommend planning your vacation at this resort. ##### John Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Mykhaylo 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and cozy hotel. No problem with the room at all. Friendly personnel. The food was amazing. Will visit again. ##### Mykhaylo Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Joseph 2 Oct 2025 Our room was close to the beach and the pool making quick trips to the room convenient . The staff was always pleasant and easy to talk to. The entertainment staff was outstanding during the week however on the weekend things to do were hard to find. I found the continuing run of the same video a bit tedious. Although the restaurant foods were quite tasty the buffet seemed to be a repeat each meal of the same things. All in all we enjoyed our stay. We have been going to this same hotel for 20 years so we would notice how things have changed over time. ##### Joseph Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### ROBERT 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend ##### ROBERT Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Adrianne 8 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Married at Iberostar Quetzal/Tucan 25 years ago and back to celebrate. Food was better than we remember and the property so well maintained and love all of the wonderful garden and animals. ![](https://a.travel-assets.com/ugc/hotel-reviews/98af5276-f466-4b3e-bb6e-2f0612eff2a7-1751933771815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adrianne Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Patricia 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was very good , great Buffet…comfortable bed and room. Best was the nature around and the wild life … sooo amazing …. I recommend this hotel for families , entertainment could be better but it was nice . Overall a very good place, the water at the beach was horrible , due to seweed , but the hotel is not responsable for that is nature .. they did kept the beaches super clean . ![](https://a.travel-assets.com/ugc/hotel-reviews/942a2d7a-358e-4ab3-a34c-3bd7c9400da8-1753755317910.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7f60942a-b00f-4c1b-aa89-aeeaf11e3211-1753755318435.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e851a303-6d79-4f1e-b92f-f0a6f4cc8120-1753755315449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/15209f95-c030-49ca-afe8-6f47a4f489cd-1753755319266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Justin 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food amazing. So family friendly and peaceful. Go. Be happy. ##### Justin Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### Britt-marie 15 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is amazing. Great food with a large variety. Animals everywhere! Staff is super accommodating and welcoming. I wish there was a swim up bar is their ginormous pool but there is an adults only pool with one and it's very nice. ##### Britt-marie Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Kevin 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the jungle setting and all the different animals. The staff was very nice. The jazuzzi needs to have an age limit posted. It was used as a childrens swimming pool with an averaga of 8 kids under 10 in it most of the time. There is no pool side service. The bar near the pool is open but the line is long. What was most disappointing was the "$300 resort credit". The credit part is very misleading and can only be used after you spend $100 and you then can use the money in increments of $25 as a voucher. ##### Kevin Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Sophia 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really liked the layout of the resort. Walking on the boardwalks through the jungle to the pool was a beautiful journey to take every day. The staff were incredibly friendly and welcoming. I would stay here again and recommend it to others! ##### Sophia Stayed 4 nights in May 2025 ### 10/10 Excellent #### Kelly 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We enjoyed the natural environment with wildlife and waterfalls, the delicious food and drinks, the attentive staff, the beautiful pools, and beach. Unfortunately, the seaweed was very thick on the beach during our visit but good attempts were made to remove it. ##### Kelly Stayed 4 nights in Jun 2025 ### 8/10 Good #### Heather E 30 May 2025 Liked: Cleanliness, amenities, property conditions & facilities This property was very clean and well kept. I went as a solo female traveler and I felt safe at all times. I feel like Iberostar properties are very eco friendly. I loved the wildlife all around the property. ![](https://a.travel-assets.com/ugc/hotel-reviews/fc10564e-945d-4f7b-b73a-1e3ff29ca1c9-1748623391683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1076d525-7880-44ab-81e7-1b0cd5deb2f8-1748623391045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Heather E Stayed 4 nights in May 2025 ### 6/10 Okay #### Lisa Yvonne Lopez 18 Aug 2025 Liked: Cleanliness This was our third resort that we stayed at in Playa del Carmen and we enjoyed the other two resorts a lot more. The service here was lacking but there were a few staff that were excellent. The food options and variability was much better in the other two resorts. The best a la carte restaurant was closed most of the week due to “low staff” but one of the staff at the resort informed us that they had staff not working as many days/hours because it wasn’t a busy week for the resort. Overall the experience was good but not excellent. We likely would not choose this resort in the future again. ![](https://a.travel-assets.com/ugc/hotel-reviews/cff17f5a-a048-47cb-80de-df94e9f53079-1755538246014.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Yvonne Lopez Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Cammie 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is awesome! ##### Cammie Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Jorge 11 Jun 2025 Liked: Cleanliness, property conditions & facilities Very nice hotel , negatives the rooms are outdated need a little TLC, but very clean , the food is very good. The beach beautiful. The staff is excellent. It is close to playa del carmen , you take a taxi for 10 dollars from the hotel to plays del carmen . I will come back next year. ##### Jorge Stayed 5 nights in May 2025 ### 10/10 Excellent #### Cathy 25 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is beautiful, beach and pool are excellent - food was great lots of variety. Whole resort is clean, well kept and beautiful. Staff is super friendly and helpful. Rooms are nice and very clean! This place is gorgeous - excellent and reasonbly priced. We recommend and would definitely go back! ##### Cathy Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Hannah 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great vacation! Food and drinks were amazing. A lot of wildlife and beautiful beach. We would come back to this resort. ##### Hannah Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### GAGIK 22 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property and excellent service. Thank you Iberostar! ##### GAGIK Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### John 21 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place to stay ##### John Stayed 4 nights in Oct 2024 ### 8/10 Good #### CHRISTOPHER 19 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beach was great ##### CHRISTOPHER Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Sergey 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities wonderful rooms near the beach. ##### Sergey Stayed 7 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Magic Blue Spa Boutique Hotel-Adult Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Magic-Blue-Spa-Boutique-Hotel-Adult-Only.h1671407.Hotel-Information) > > [Riviera del Sol](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riviera-Del-Sol.h899112.Hotel-Information) > > [Excellence Playa Mujeres - 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