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Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Photo gallery for Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool

Overview of Blue Diamond Luxury Boutique - All Inclusive - Adults Only

VIP Access

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course12 min walk
  • Popular LocationTres Rios Ecopark6 min drive
  • Popular LocationGrand Coral Golf Riviera Maya7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)40 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Blue Diamond Luxury Boutique - All Inclusive - Adults Only is next to a golf course and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Playa Xcalacoco. 3D Museum of Wonders and Yucatek Divers are also worth visiting. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • El Camaleon Mayakoba Golf Course - 12 min walk
  • Tres Rios Ecopark - 6 min drive
  • Grand Coral Golf Riviera Maya - 7 min drive
  • 28 de Julio Square - 7 min drive
  • Punta Esmeralda Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

Restaurants

  • Aquamarina Restaurant — 1 min walk
  • Ceviche-Tapas Bar — 1 min walk
  • Casa del Lago - 11 min walk
  • El Puerto - 5 min drive
  • Fonda Argentina - 5 min drive

About this property

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at Blue Diamond Luxury Boutique - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 128 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, plasma TVs come with satellite channels, and guests will also appreciate thoughtful touches such as free minibar items and bathrobes.
Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers 128 forms of accommodation with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the property include an outdoor pool, a health club, a sauna and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blue Diamond Spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Lessons/classes/games

Cooking
Language

Entertainment

On-site live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
On-site PCR COVID-19 testing is available for a USD 125 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a USD 50 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM–11:00 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • Beach volleyball
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Conference space (2260 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina on site
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 42-inch plasma TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - 1:00 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet, per night
Dogs welcome
2 per room (up to 23 lbs/10 kg)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Blue Diamond Luxury Boutique Adults Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
Blue Diamond Riviera Maya Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Adults Only
Blue Diamond Riviera Maya All Inclusive Resort
Blue Diamond Luxury Boutique All Inclusive Adults Only
Blue Diamond Inclusive Adults
Blue Diamond Inclusive Carmen

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 341 out of 512 reviews
5 - Excellent 67%
Rating 4 - Good. 94 out of 512 reviews
4 - Good 18%
Rating 3 - Okay. 40 out of 512 reviews
3 - Okay 8%
Rating 2 - Poor. 26 out of 512 reviews
2 - Poor 5%
Rating 1 - Terrible. 11 out of 512 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, including restaurants and rooms, are very good. However, there are obvious maintenance needs required. There are a few instances of decay: paint, condition of wooden walkways, and a few others. Perhaps Covid affected attendance and upkeep but needs to be brought up to speed soon. Food in general is very good and staff makes every effort.
Stayed 6 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great amenities, and terrific staff.
Stayed 5 nights in Aug 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My husband and I were very excited to stay at this hotel based on good reviews and beautiful photos. However, we were very disappointed. ROOM: Our room smelled SO BAD! My husband assumed it was cleaning products, but they were so pungent and smelled awful. (My clothes smelled like the room the rest of the trip!) The room itself was made with very cheap floors that were lifted in areas, as well as the curtains were very stained and gross. The bathroom had no AC and was VERY HOT. On top of that, the toilet area smelled liked sewage. We had to keep the door closed to it all the time to avoid the heat and smell. The water first was scalding hot for a while before it would become cool. Something about the piping they have onsite. The water was also very salty - of course, don't drink the water - but for brushing your teeth, it was gross. FOOD: HORRIBLE! Every restaurant looked like luxury and presented the food in pretty ways, but the taste fell so far short from anything tasty. SERVICE: Some of the staff was very nice and accommodating, but other staff members treated us like we were inconveniencing them just by placing drink/food orders. BIKES: We were told we would be able to ride bikes through the resort, but we could rarely ever find bikes to ride. GROUNDS: Great lobby, very grand. Pretty walkways through the skinny, long strip of the resort. The pool area was nice and pretty, but small. The beach was not very attractive, so we did not spend much time there.
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent and the food staff were friendly. There was a snag in getting our COVID test results. We had to keep asking for the print out for two days after we had taken the test and had been told we were COVID negative. That was unnecessarily stressful and the reception staff did not seem to be very responsive.
Stayed 4 nights in Jul 2021