Title: Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viva Maya by Wyndham, A Trademark All Inclusive Resort All-inclusive property with 5 restaurants and 3 outdoor pools ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/1b27008d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/c2872cc9-ed81-4007-9874-6cb91c33e42c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![5 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/426d873b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/3cbe11fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/cf6d9f94.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Viva Maya by Wyndham, A Trademark All Inclusive Resort, the turquoise ocean meets soft white sand beaches. Guests can book rejuvenating spa treatments or join beach yoga sessions, with water activities like rowing, canoeing and sailing available for adventure seekers. 8.0 Very good ## Popular amenities - - Spa - Bar - All-inclusive - 24/7 front desk - Gym £291 includes taxes & fees 30 Oct - 31 Oct ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/6bce23bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior With Garden View - 301 sq ft - Sleeps 4 ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/ae63e7d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior With Ocean View - 301 sq ft - Ocean view - Sleeps 4 ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/546bd475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe With Garden View - 301 sq ft - Sleeps 4 ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/452edfe9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior With Garden View - 301 sq ft - Sleeps 4 ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/3c2cb92e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe With Garden View - 301 sq ft - Sleeps 4 ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/f4f8f2a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior With Ocean View - 301 sq ft - Ocean view - Sleeps 4 ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/cdbc2d09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden, 1 King Bed, Non-Smoking 8.4 Very good 15 reviews ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - 391 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/a502b955.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden, 2 Queen Beds, Non-Smoking 8.2 Very good 34 reviews ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - 391 sq ft - Sleeps 4 - 2 Queen Beds ![Deluxe, 2 Queen Beds, Non-Smoking | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/2b0d5269.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe, 2 Queen Beds, Non-Smoking 8.4 Very good 6 reviews ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - 428 sq ft - Sleeps 4 - 2 Queen Beds ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/7095ab1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean, 1 King Bed, Non-Smoking 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - 391 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/b0426737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean, 2 Queen Beds, Non-Smoking 8.0 Very good 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - 391 sq ft - Ocean view - Sleeps 4 - 2 Queen Beds ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/7095ab1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Room, 1 Queen Bed, Non-Smoking 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - 391 sq ft - Sleeps 2 - 1 Queen Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/7095ab1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking, Pool View ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - Sleeps 3 - 1 King Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/b0426737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds, Non Smoking, Pool View 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - Sleeps 4 - 2 Queen Beds ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/73350dc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior With Pool View - 301 sq ft - Sleeps 4 ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/8afe250c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Pool View - 301 sq ft - Sleeps 4 ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,830 reviews £195 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4d0907a6-64ad-49aa-a1fb-eb7bbdaa5af0&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60697%2C-87.09001&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cpmbLLfVhqnp2b4Ig7wTSH7g5XA=) Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710 #### What's nearby - Playacar Golf Club - 11 min walk - 0.6 miles - Playacar Beach - 14 min walk - 0.8 miles - Quinta Avenida - 3 min drive - 1.8 miles - Xplor Theme Park - 6 min drive - 4.0 miles - Xcaret Eco Theme Park - 9 min drive - 5.3 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive #### Restaurants - ‪Viva Wyndham Maya - ‬1 min walk - ‪Bar Arrecife - ‬14 min walk - ‪La Terraza - ‬1 min walk - ‪rosa roja - ‬6 min walk - ‪Turquesa - ‬8 min walk ## About this property ### Viva Maya by Wyndham, A Trademark All Inclusive Resort All-inclusive family-friendly property near Quinta Avenida Located close to Playacar Golf Club and Xplor Theme Park, Viva Maya by Wyndham, A Trademark All Inclusive Resort provides a poolside bar, a terrace and a garden. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a body wrap or aromatherapy at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers fitness classes and yoga classes; other things to do include windsurfing, archery and beach volleyball. In addition to a playground and a hair salon, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - 3 outdoor pools, along with sunloungers - Free self-parking - An outdoor tennis court, a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Beach towels, massage treatment rooms and a porter/bellboy - Guest reviews say great things about the beach locale and helpful staff Room features All 604 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 55-inch LED TVs with premium channels - Balconies, mini fridges and childcare services ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Sailing Scuba-diving lessons Surfing/body boarding Windsurfing ### Land activities Cycling Fitness facilities Tennis Volleyball Children's club ### Lessons/classes/games Aerobics Bartending Cooking Dancing Water fitness Yoga ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances Theme parties ### Awards and affiliations Eco-certified property This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/570000/569300/569233/61c55d3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viva Azteca by Wyndham, A Trademark All Inclusive Resort Playacar - 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Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,393 reviews £240 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site ### Food and drink - 3 bars/lounges - 5 restaurants - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Cosmopolita by Viva - Hacienda Don Diego - La Terraza - Miramare - Portofino ### Things to do - 3 outdoor pools - Archery - Beach volleyball - Beach yoga - Fitness classes - Free children's club - Full-service spa - Gym - Kayaking - Outdoor tennis court - Playground - Rock climbing - Rowing/canoeing - Sauna - Scuba diving - Tennis lessons - Windsurfing ### Family friendly - 3 outdoor pools - Children's games - Free children's club - Free supervised activities for children - In-room babysitting - Laundry facilities - Mini-fridge - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 18,977 square feet of conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - On the waterfront - Pool loungers - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No lift - Tile flooring in room - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch LED TV with premium cable channels ### Food and drink - Mini-fridge ### More - Access via exterior corridors - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.77 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool? > Yes, this property has 3 outdoor pools. ### How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham, A Trademark All Inclusive Resort on 30 Oct 2025 start from £291.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Viva Maya by Wyndham, A Trademark All Inclusive Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Viva Maya by Wyndham, A Trademark All Inclusive Resort? > Self-parking is free at this property. ### What time is check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Viva Maya by Wyndham, A Trademark All Inclusive Resort? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Does Viva Maya by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Are there all-inclusive benefits at Viva Maya by Wyndham, A Trademark All Inclusive Resort? > Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, kayaking, sailing and more. ### Where is Viva Maya by Wyndham, A Trademark All Inclusive Resort located? > Located in Playacar, this beachfront property is in the entertainment district and within 3 mi (5 km) of Quinta Avenida, Playacar Golf Club and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 434 8 - Good 278 6 - Okay 157 4 - Poor 84 2 - Terrible 59 ### 8.8/10 Cleanliness ### 8.4/10 Staff & service ### 8.2/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Nelson 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente HOTEL ##### Nelson ### 8/10 Good #### Riley Ronald 26 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities Wish the pool bar was open for at least 1 day of my 7 nights there. ##### Riley Ronald Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Elsa Patrisya 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me and my fríend had an amazing vacation for my birthday! The staff was always so friendly and happy rain or shine! ##### Elsa Patrisya Stayed 4 nights in Oct 2025 ### 8/10 Good #### rita 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot ##### rita Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jose Daniel Chavez 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The personal is nice all the time they treat us like a kings is wath we use this resort for 15 years in a row ##### Jose Daniel Chavez Stayed 9 nights in Sep 2025 ### 10/10 Excellent #### Stacy 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The cleanliness is 10/10 and the staff is wonderful! I’ve been there 3 times now, and hoping to return! ##### Stacy Stayed 5 nights in Sep 2025 ### 8/10 Good #### Pawel 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall good resort to visit. ##### Pawel Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Jaime 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay way great! The staff was amazing! Our server Antonio kept the drinks coming!! He was accommodating and very nice! We mistakenly lost our pool towel card and replacement was $20! Bit steep after the price we paid for the week stay. ##### Jaime Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Anna Michelle 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this place exceeded my expectations! Beautiful place. Will be returning for sure! The staff are absolutely amazing and friendly as well. ##### Anna Michelle Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Rachel 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities I cannot say enough how much I loved this place. The food was amazing and staff was super friendly, bubbly and accommodating. I was on a girls trip and we felt very safe and welcomed the whole time. It was a great location within walking distance of many shops and activities. ##### Rachel Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Juan 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent is my 4th time stayin there ![](https://a.travel-assets.com/ugc/hotel-reviews/f1a6d2f2-fc81-4243-90fa-a7e74372232e-1754787502416.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### James Oliver 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful Staff which helped make this an amazing stay. Highly recommend this resort. ##### James Oliver Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Laszlo 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Immaculately clean, waterside had some seaweed, no coral reefs unfortunately but this is just location based stuff. Staff was amazing. Shows and events all over the facility, 24/7 bars and food, absolutely beautiful scenery, everyone including the overworked staff was incredibly friendly whether they spoke English or not. ##### Laszlo Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Irina 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, great beach (better than in other hotels around) but a problem with Internet. Very weak in the room. Need to go to lobby. However, if you need to make online presentation or online video talk, it is too noisy in the lobby. Cafeteria is also possible for internet but the internet connection is weaker there, I lost the connection twice. ##### Irina Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Aaron Sydnie 26 Jun 2025 Liked: Amenities Loved the proximity to the beach. ##### Aaron Sydnie Stayed 6 nights in Jun 2025 ### 6/10 Okay #### BAO DUC 9 Oct 2025 Liked: Staff & service drinking water is not good ##### BAO DUC Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Denisse 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved Viva Maya! The restaurant staff were so welcoming and helpful. On the first day staff was readily available to answer any questions we had. ##### Denisse Stayed 5 nights in Aug 2025 ### 8/10 Good #### Mark W 17 Jul 2025 Liked: Amenities Great resort, good food, nice location, easy access to Playa Del Carmen. Only downfall is seaweed on the beach is horrible. Best to go Oct to April. ##### Mark W Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Sabrina 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Personnal are nice, the bedroom is always clean and the food excellent. Restaurant Mexicain is the best one on the resort. ##### Sabrina Stayed 6 nights in Jun 2025 ### 8/10 Good #### Ximena Katiana 20 Jun 2025 Liked: Cleanliness The property was beautiful ![](https://a.travel-assets.com/ugc/hotel-reviews/6cf73999-3ed7-4d76-9b00-0027233381a6-1750446938650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e20f026-91a4-4016-9d67-47190ba99320-1750446939631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7e317027-7ab0-4690-9429-f206f18a0d4b-1750446948771.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ff474a60-1b02-4872-9a74-4d6acf70a80a-1750446946675.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ximena Katiana Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### cinzia 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We had a wonderful stay! Great stay at a wonderful hotel. Clean, good food , fun activities , workers always super polite! ##### cinzia Stayed 3 nights in May 2025 ### 10/10 Excellent #### Adrian De la 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean ##### Adrian De la Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Natalie 13 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities All the staff was super kind ##### Natalie Stayed 5 nights in May 2025 ### 8/10 Good #### Susan Anne de 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Felt very safe in this clean and quiet resort with excellent staff. The food wasnt the best overall but there was lots of it and variety. Something to drink always available. The coffee shop was a favorite and wish we could have eaten at the mexican restaurant some more. Enjoyed the evening entertainment in the courtyard and the wildlife around the property. The bed was much too firm for my liking and the pressure was somewhat brief but uncomfortable regarding the viva membership. Overall a great stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/53ef84b2-d0f7-47e3-b309-939838621aa3-1755702789235.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susan Anne de Stayed 9 nights in Aug 2025 ### 6/10 Okay #### PEGGY JOYCE 25 Aug 2025 Liked: Cleanliness The property was very well maintained. Theyndont provide face towels or wash cloths just hand towels and bath towels. Smaller property. Staff is nice and accommodating. If you're looking for a mid level hotel this is it. The buffet serves the same food everyday. 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