Title: Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=569232&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viva Maya by Wyndham, A Trademark All Inclusive Resort Travelers sip refreshing drinks at the poolside bar, lounge on beach towels, and rejuvenate at the spa, with the nearby Playacar Golf Club waiting to be explored. ## Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort ![Exterior - Viva Maya by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/907a74ae.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/c2872cc9-ed81-4007-9874-6cb91c33e42c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Hallway - Viva Maya by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/cf6d9f94.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, pool loungers - Viva Maya by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/de4cc4b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, pool loungers - Viva Maya by Wyndham, A Trademark All Inclusive Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/8cadf776.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Viva Maya by Wyndham, A Trademark All Inclusive Resort, the turquoise ocean meets soft white sand beaches. Guests can book rejuvenating spa treatments or join beach yoga sessions, with water activities like rowing, canoeing and sailing available for adventure seekers. ## Reviews 8.0 Very good ## Popular amenities - Pool - All-inclusive - Parking included - Free Wi-Fi - Restaurant £355 includes taxes & fees 5 Apr - 6 Apr ## Room options ### Check availability for these dates Tonight [Mar 15 - Mar 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 16 - Mar 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Garden, 1 King Bed, Non-Smoking ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/cdbc2d09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden, 1 King Bed, Non-Smoking 8.4 Very good 18 reviews ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - Garden view - 391 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Garden, 2 Queen Beds, Non-Smoking ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/a502b955.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden, 2 Queen Beds, Non-Smoking 8.2 Very good 41 reviews ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - Garden view - 391 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe, 2 Queen Beds, Non-Smoking ![Deluxe, 2 Queen Beds, Non-Smoking | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/2b0d5269.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe, 2 Queen Beds, Non-Smoking 8.4 Very good 6 reviews ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - Garden view - 428 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Ocean, 1 King Bed, Non-Smoking ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/7095ab1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean, 1 King Bed, Non-Smoking 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - Ocean view - 391 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/b0426737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean, 2 Queen Beds, Non-Smoking 8.0 Very good 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - Ocean view - 391 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Accessible Room, 1 Queen Bed, Non-Smoking ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/7095ab1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Room, 1 Queen Bed, Non-Smoking 7.4 Good 3 reviews ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - Garden view - 391 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/7095ab1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking, Pool View ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/b0426737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds, Non Smoking, Pool View 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Mini-fridge LED TV Blackout curtains Hairdryer Private bathroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 2,075 reviews £340 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-4-15&chkout=2026-4-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5243d8d0-7935-4e89-80b5-96b02e4f2c8e&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1870000/1862900/1862827/88b9cb7b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Maroma Beach Riviera Cancun - 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On private beach - Pool - Spa - Pet-friendly 9.6 Exceptional 244 reviews £163 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mvngata-Boutique-Hotel.h64860557.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5243d8d0-7935-4e89-80b5-96b02e4f2c8e&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) ## About the area Located in Playacar, a neighbourhood in Playa del Carmen, Viva Maya by Wyndham, A Trademark All Inclusive Resort is in the entertainment district and on the beach. Playacar Golf Club and Xplor Theme Park are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xel-Há Park. Quinta Avenida and Mamitas Beach are two other places to visit that come recommended. Snorkelling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60697%2C-87.09001&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cpmbLLfVhqnp2b4Ig7wTSH7g5XA=) Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710 ### What's nearby - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 11 min walk \- 0.6 miles - Piste Cyclable sur Paseo Xaman-Ha 5 min walk \- 0.3 miles - Playacar Golf Club 11 min walk \- 0.6 miles - Mayan Ruins of Playacar 18 min walk \- 1.0 mile - Xaman Ha Aviary 2 min drive \- 1.4 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 53 min drive ### Restaurants - Viva Wyndham Maya 1 min walk - rosa roja 6 min walk - Turquesa 8 min walk - Sicilia 10 min walk - Bar Arrecife 14 min walk ## About this property ### Viva Maya by Wyndham, A Trademark All Inclusive Resort Family-friendly property near Quinta Avenida Located close to Playacar Golf Club and Xplor Theme Park, Viva Maya by Wyndham, A Trademark All Inclusive Resort provides a poolside bar, a terrace and a garden. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a facial or a Swedish massage at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers yoga classes and fitness classes; other things to do include beach yoga, windsurfing and archery. In addition to a playground and a hair salon, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - 3 outdoor pools, along with sunloungers - Free self-parking - An outdoor tennis court, a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Multilingual staff, meeting rooms and tour/ticket information - Guest reviews say great things about the beach locale and helpful staff Room features All 604 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 55-inch LED TVs with premium channels - Balconies, mini fridges and childcare services ### All-inclusive details All-inclusive room rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Sailing Scuba-diving lessons Surfing/body boarding Windsurfing ### Land activities Cycling Fitness facilities Tennis Volleyball Children's club ### Lessons/classes/games Aerobics Bartending Cooking Dancing Water fitness Yoga ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances Theme parties ### Awards and affiliations Eco-certified property This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - 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Fitness classes - Free children's club - Full-service spa - Gym - Kayaking - Outdoor tennis court - Playground - Rock climbing - Rowing/canoeing - Sauna - Scuba diving - Tennis lessons - Windsurfing ### Family friendly - 3 outdoor pools - Children's games - Free children's club - Free supervised activities for children - In-room babysitting - Laundry facilities - Mini-fridge - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 18,977 square feet of conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - On the waterfront - Pool loungers - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No lift - Tile flooring in room - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch LED TV with premium cable channels ### Food and drink - Mini-fridge ### More - Access via exterior corridors - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.30 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool? ### How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort? ### Is Viva Maya by Wyndham, A Trademark All Inclusive Resort pet-friendly? ### How much is parking at Viva Maya by Wyndham, A Trademark All Inclusive Resort? ### What time is check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort? ### What time is check-out at Viva Maya by Wyndham, A Trademark All Inclusive Resort? ### Does Viva Maya by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport? ### Are there all-inclusive benefits at Viva Maya by Wyndham, A Trademark All Inclusive Resort? ### Where is Viva Maya by Wyndham, A Trademark All Inclusive Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 432 8 - Good 284 6 - Okay 153 4 - Poor 77 2 - Terrible 57 ## Reviews ### 8/10 Good #### Stacey Renee 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room friendly staff and great location Good entertainment and great beach ##### Stacey Renee Stayed 7 nights in Dec 2025 ### 8/10 Good #### Martin 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities yes, the room was very clean ##### Martin Stayed 7 nights in Jan 2026 ### 8/10 Good #### Francesco 7 Dec 2025 Liked: Cleanliness Nice room friendly people great location ##### Francesco Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Muriel 17 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean resort, great staff, the food was very good. The beach was awesome, they kept up with cleaning the seaweed from the shore. ##### Muriel Stayed 10 nights in Dec 2025 ### 8/10 Good #### David William 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was good and friendly. The resort is right size. Food lacked in taste at the buffay. The restaurants food was good ##### David William Stayed 7 nights in Nov 2025 ### 8/10 Good #### Dino 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The was spotless, the staff very helpful when needed, and courteous, staff were constantly cleaning, ##### Dino Stayed 7 nights in Nov 2025 ### 8/10 Good #### Irene Evangelio 31 Oct 2025 Liked: Property conditions & facilities Love the beach! ##### Irene Evangelio Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Anaid 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This is our 2nd time staying at this beautiful resort, we loved our pool side waiter Antonio he was so attentive great hospitality great person to communicate, he was simply awesome and welcoming since day 1\. The buffet was awesome, our second experience is making us plan a third trip back to Viva Maya! ![At the beach ](https://a.travel-assets.com/ugc/hotel-reviews/a6b77b2c-12d5-4c79-9bfd-d81c7d3cd3bc-1762874975152.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful plant life at the resort](https://a.travel-assets.com/ugc/hotel-reviews/a3f47819-abdc-4e29-9cb9-03e96c40d530-1762874976054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Within the resort](https://a.travel-assets.com/ugc/hotel-reviews/faf8cd2a-c8ea-45b8-8d69-5880fa6ca215-1762874975341.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anaid Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Elsa Patrisya 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me and my fríend had an amazing vacation for my birthday! The staff was always so friendly and happy rain or shine! ##### Elsa Patrisya Stayed 4 nights in Oct 2025 ### 8/10 Good #### Samantha 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Good entertainment - amazing shows and games throught the day. Live music lots of nights. Clean. Great beach. Friendly staff all around. Good food ##### Samantha Stayed 8 nights in Nov 2025 ### 8/10 Good #### Rachel 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Amenities and the pure relaxation, except for dance music during yoga :( ##### Rachel Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Chin kang 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room is always clean when I get back and nicely done ##### Chin kang Stayed 8 nights in Oct 2025 ### 6/10 Okay #### Gene 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel is very overcrowded, constant long lines to all the bars. Staff is good. Room is ok, outdated and smelled. Food quality is below average compare to other resorts. Excellent kids club and entertainment in general. ##### Gene Stayed 10 nights in Nov 2025 ### 10/10 Excellent #### Stacy 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The cleanliness is 10/10 and the staff is wonderful! I’ve been there 3 times now, and hoping to return! ##### Stacy Stayed 5 nights in Sep 2025 ### 8/10 Good #### John 12 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone was very nice, the place was very clean and the food was ok, but the a/c never got cold even after calling them to fix it multiple times ##### John Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### James Oliver 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful Staff which helped make this an amazing stay. Highly recommend this resort. ##### James Oliver Stayed 6 nights in Jul 2025 ### 6/10 Okay #### Oleh 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The service was excellent, it's a pity that the restaurants are often crowded and it's not always possible to get in. ##### Oleh Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### Anna Michelle 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this place exceeded my expectations! Beautiful place. Will be returning for sure! The staff are absolutely amazing and friendly as well. ##### Anna Michelle Stayed 6 nights in Sep 2025 ### 6/10 Okay #### Chris 14 Dec 2025 Liked: Cleanliness, property conditions & facilities Food quality was poor. Staff was good.Beach was excellent. Snack Bar was a constant disappointment with little or no food available at lunch. Buffet was very repetitive and food quality was not good. We did not know that could only book 3 restaurants during our entire visit. That was not communicated. ##### Chris Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Jaime 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay way great! The staff was amazing! Our server Antonio kept the drinks coming!! He was accommodating and very nice! We mistakenly lost our pool towel card and replacement was $20! Bit steep after the price we paid for the week stay. ##### Jaime Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### cinzia 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We had a wonderful stay! Great stay at a wonderful hotel. Clean, good food , fun activities , workers always super polite! ##### cinzia Stayed 3 nights in May 2025 ### 10/10 Excellent #### Laszlo 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Immaculately clean, waterside had some seaweed, no coral reefs unfortunately but this is just location based stuff. Staff was amazing. Shows and events all over the facility, 24/7 bars and food, absolutely beautiful scenery, everyone including the overworked staff was incredibly friendly whether they spoke English or not. ##### Laszlo Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Sabrina 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Personnal are nice, the bedroom is always clean and the food excellent. Restaurant Mexicain is the best one on the resort. ##### Sabrina Stayed 6 nights in Jun 2025 ### 8/10 Good #### Mark W 17 Jul 2025 Liked: Amenities Great resort, good food, nice location, easy access to Playa Del Carmen. Only downfall is seaweed on the beach is horrible. Best to go Oct to April. ##### Mark W Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Natalie 13 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities All the staff was super kind ##### Natalie Stayed 5 nights in May 2025 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Exotic Resort in Mexico with private plunge pool!!](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Exotic-Resort-In-Mexico-With-Private-Plunge-Pool.h90950784.Hotel-Information) > - [The Fives Downtown Hotel - Curio Collection by Hilton](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [Paradisus Playa del Carmen – Riviera Maya - 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