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Great location, staff very good. Had an issue which was resolved quickly and staff were professional, courteous and customer focussed. Free glass of wine at 5pm was a very pleasant surprise as were the snacks available in the lounge throughout the day. Overall a positive experience.
Hotel was is an excellent location for our stay in London that included a trip to a show, sightseeing and a shopping. Staff were excellent when required Having a restaurant attached was very convenient.
Good hotel - room had everything in that was required: clean, quiet, air-conditioning. Pillow was too soft but only discovered that during the night. Good coffee at the buffet.
I've just checked out of one of the best hotels I've stayed in and I wish I never left. Unfortunately I only stayed for one night, so I did not experience all the hotel has to offer, but from what I've seen, it looks amazing. My partner and I will be staying there again very soon. My only gripe would ...
Had a great stay, everyone working in hotel were really friendly from reception to housekeeping. The room was clean and well furnished and had everything we needed. Stayed for 2 nights and staff helped us with transport, directions and information on everything we asked them. We had our 12 year old ...
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