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Slight wait at check in but offered drinks and fruit sticks whilst waiting. Offered an upgrade once they discovered it was a birthday celebration. Left us a gift in the room too. We were very impressed and really enjoyed our stay. Room was spacious and the bed was super comfortable.
Beautiful room great staff Severely let down by the kitchen. Almost raw eggs. I did complain. I was still charged full expensive price for a breakfast that i would not serve to my dog.
We arrived at the hotel at 7am in the morning. Our 2 bedroom apartment was not ready however they offered us a free breakfast and use of the gym which had showers, sauna. They also expedited room cleaning and we were in by 1pm. Although we were disappointed, the level of service and empathy made ...
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