Search Business Hotels in Zona Hotelera

"The staff was excellent. My only complaint was that unless you are a luxury travel member, there aren’t breakfast options especially on days where you have excursions. There is zero breakfast open until 8 and usually you are gone before then on the excursions. I do wish there were more seats around the pool and at the beach, but overall the drinks and dos were great. The staff was very happy to be there and happy to help."

"Everything was top notch! Staff are friendly and efficient. Plenty of dining options and food quality was very good. There are plenty of activities to do that are fun and easy going."

"A"

"This is not a large result. Decent food and somewhat clean rooms. It is dated though as seen through the maintenance. The pool is nice no swim up bar. The beach is small and ok."

"The staff was awesome the food was great definetly a place to come back"

"No night activities, minimal shows or entertainment at night. I wish the food menu in the restaurants would have more variety to choose from. If I would stay another night, I would run out of the food choices. Staff was very helpful and amazing."

"That’s my third time at this hotel coming from Michigan state in USA Why third time ? Here’s the answer Great team Great hotel Great resort Amazing food Clean pool Excellent service Clear beach And I would do it every year till I die."

"The bathrooms were always gross and smelly and usually out of toilet paper and covered in pee. And toilet paper all over the ground. Food was very difficult because im allergic to wheat Luis Garcia helped alot but I was glutenized multiple times because nobody understood what I was asking reason we chose here is because they online said you had it having an area with food would be great. They do have gluten-free soya sauce and thickening agent could be Cornstarch. We always had a painter outside our door and now I have paint all over my shoes. We barely had a great sleep because we had laundry going 24/7 so unfair. There were cockroaches in our room eww. The entertainment was boring need better stuff and more of it. I wouldn't return to stay in felt like a burden and was laughed at because of my allergies which are serious. Iam still unwell because of all the gluten i ingested because people told me there wasn't any in i have a mouthful of sores. Also the elevator doors shut on my arm that hurt so bad I almost cried I had a bruise for 7 days and its still bothering me feel like I fractured it. I'll be getting an xray to make sure. Trying to tell staff but language barriers were very difficult"

"Great place "