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Stayed before my wedding, was beautiful. Highly recommend for a special stay.

We walked in and the first thing we saw was a smile, from then until the end of our stay people were smiling, staff and guests alike. What a wonderful experience made all the better by the best set of employees I have ever come across. Thank you so much. Joe and Claire

Location was excellent and free car/taxi service from hotel if car and driver were around. Cost was high.

The epitome of the perfect hotel. Nothing we have stay with comes close to the perfection of this hotel.

From the minute we stepped through the main entrance to the moment we reluctantly checked out our experience was one of sheer joy. The staff were so welcoming and professional . The hotel superbly appointed. The service impeccable. Firmdale know their business and give the client a memorable and thoroughly supreme experience.

Brilliant hotel, well located staff brilliant highly recommend

Brilliant stay staff very accommodating and polite.

Lovely friendly clean hotel Great area for the theatres

The Connaught was a lovely experience, of a true London traditional hotel. Couldn't fault our stay. Facilities great incl pool spa area. Location perfect for new bond st /mayfair area

Perfect location in Covent Garden very convenient for shopping and shows. I had a beautiful room though slightly smaller than expected for a luxury room, the rooms booked on my previous stay were considerably more spacious. The staff are very friendly and helpful, definitely a great place to stay.

Perfect stay!!

Beautiful place.. amazing staff and beautiful piano bar too boot!

Staff all attentive and friendly. Spotlessly clean great location. Jahena on reception was excellent

This hotel is beautiful. The staff are really great and where do kind to us. Only feedback is that the pool is not really a pool. The spa is stunning but small so feels very busy. Would 100% stay again.

Beautiful hotel ...1 of the best breakfasts

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.

We were put in the smallest and most claustrophobic room I have ever stayed in which was very disappointing. It had dark wood panelling and slopped walls and was overall very dark and dreary. The bathroom was nice but small. The over the top high techness was so annoying we were using our iPhone's light to go to the toilet in the middle of the night as we couldn't get the lights to work and the TV on an electric swivel constantly moved to face away from our bed. Apart from the bed it wasn't a...