I recomend this hotel
My stay at the hotel was nice. The hotel is located beside the beach, what is not as nice as the pictures shown in expedia. The beach has rocks and is not too wide, The pools and the grounds are amazing.
The rooms are very clean and comfortable.
The rooms doesnt have free WIFI, but you will have it for free at the loby all day long.
Regarding the staff, Food and Beverage personal are excellent always going above and beyond to help you. Thank you Gumercindo for all your help, you are the best!.
The entertainment team at Bahia Principe Tulum was great, always thinking in different ideas to keep people entertained. Roberto and Ivan the best at Aqua Gym.
The drivers and room cleaners always with the smile, helping guest when they need it,
Reception personel was regular, some of them going above and beyond and others doing the minimum possible.
Regarding the food, the buffet was good but the best was the theme restaurant called Le Gourmet not only in the quality of food but also in personel.
If I need to rate this hotel for my stay I will give a 4 out of 5.
Comment from Hotel Management
14-Mar-2017 by Social Media, Hotel Management
First and foremost, we would like to thank you for your confidence in us. We really appreciate that you have taken some time to write about your stay at our Resort.
Please be assured that your comments and suggestions are appreciated and will be taken into account by the management of our hotel who appreciates your kind attentions.
We look forward to seeing you on your next vacation!
Our best wishes,
Grand Bahia Principe Tulum