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On the beach, free beach cabanas, sun-loungers, beach umbrellas
On the beach, free beach cabanas, sun-loungers, beach umbrellas
8 outdoor pools, free pool cabanas, pool umbrellas
8 outdoor pools, free pool cabanas, pool umbrellas

Guest reviews

4.1 out of 5 Very good
1,040 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
All-inclusive
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationXoximilco17 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
Popular LocationCancun Country Club20 min drive
Popular LocationPetempich Bay24 min drive

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  • Suite, Multiple Beds, Ocean View

    Room amenities

    • 560 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds, Ocean View
  • Executive Suite, Multiple Beds

    Room amenities

    • 3800 sq ft
    • Ocean view
    • Sleeps 12
    • 4 Queen Beds and 1 King Bed
    More detailsExecutive Suite, Multiple Beds
  • Superior Room, 1 King Bed with Sofa bed

    Room amenities

    • 1851 sq ft
    • Ocean view
    • Sleeps 8
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 King Bed with Sofa bed
  • Superior Room, 1 King Bed with Sofa bed, Ocean View

    Room amenities

    • 1259 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 King Bed with Sofa bed, Ocean View
  • Suite, Multiple Beds, Ocean View

    Room amenities

    • 592 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds, Ocean View
  • Superior Room, Multiple Beds, Ocean View

    Room amenities

    • 1259 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds and 1 King Bed
    More detailsSuperior Room, Multiple Beds, Ocean View
  • Superior Room, 1 King Bed with Sofa bed

    Room amenities

    • 1259 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 King Bed with Sofa bed
  • Superior Room, 1 King Bed with Sofa bed

    Room amenities

    • 1851 sq ft
    • Sleeps 8
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 King Bed with Sofa bed
  • Suite, Multiple Beds

    Room amenities

    • 560 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds
  • Suite, Multiple Beds

    Room amenities

    • 592 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds
  • Executive Suite, Multiple Beds, Ocean View

    Room amenities

    • 3207 sq ft
    • Ocean view
    • Sleeps 8
    • 1 King Bed and 2 Queen Beds
    More detailsExecutive Suite, Multiple Beds, Ocean View
  • Superior Room, 1 King Bed with Sofa bed, Ocean View

    Room amenities

    • 1259 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 King Bed with Sofa bed, Ocean View
  • Standard Suite, Multiple Beds

    Room amenities

    • 560 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsStandard Suite, Multiple Beds
  • Suite, Multiple Beds

    Room amenities

    • 560 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds
  • Superior Room, 1 King Bed with Sofa bed

    Room amenities

    • 1259 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 King Bed with Sofa bed
  • Superior Room, 1 King Bed with Sofa bed

    Room amenities

    • 1851 sq ft
    • Sleeps 8
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 King Bed with Sofa bed
  • Suite, 1 King Bed with Sofa bed, Ocean View

    Room amenities

    • 656 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Ocean View
  • Suite, Multiple Beds, Ocean View

    Room amenities

    • 560 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds, Ocean View
  • Superior Room, 1 King Bed with Sofa bed

    Room amenities

    • 1259 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 King Bed with Sofa bed
  • Suite, Multiple Beds, Ocean View

    Room amenities

    • 592 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds, Ocean View
  • Suite, 1 King Bed with Sofa bed, Ocean View

    Room amenities

    • 656 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Ocean View
  • Superior Room, 1 King Bed with Sofa bed

    Room amenities

    • 1851 sq ft
    • Ocean view
    • Sleeps 8
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 King Bed with Sofa bed

About this area

Puerto Morelos

Located in Puerto Morelos, Royalton Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the beach. Don't miss out on a visit to Ventura Park Cancun.
Visit our Puerto Morelos travel guide
View in a map
Popular Location

What's nearby

  • Xoximilco - 17 min drive
  • Crococun Zoo - 18 min drive
  • Ventura Park Cancun - 19 min drive
  • Cancun Country Club - 20 min drive
  • Petempich Bay - 24 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • Gourmet Marche — 1 min walk
  • Zen — 1 min walk

About this property

Royalton Riviera Cancun Resort & Spa - All Inclusive

Upscale property on the beach, with 8 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Royalton Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 840 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Balconies and MP3 docking stations are standard, as are plasma TVs with cable channels.
Royalton Riviera Cancun Resort & Spa - All Inclusive offers 840 forms of accommodation with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature premium bedding. 49-inch Plasma televisions come with premium cable channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Puerto Morelos resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 8 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and local beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet and à la carte meals, snacks and local beverages included
  • 10 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 3 beach bars, 3 poolside bars and 12 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 8 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Waterskiing

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Playground
  • Waterslide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 casino gaming tables
  • 12 casino slot machines
  • Beach towels
  • Casino
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch plasma TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu

Frequently asked questions

Can I cancel my reservation for free at Royalton Riviera Cancun Resort & Spa - All Inclusive and receive a full refund?
Yes, Royalton Riviera Cancun Resort & Spa - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Royalton Riviera Cancun Resort & Spa - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Royalton Riviera Cancun Resort & Spa - All Inclusive?
As of 20 Sep 2020, prices found for a 1-night stay for 2 adults at Royalton Riviera Cancun Resort & Spa - All Inclusive on 22 Sep 2020 start from £184, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Royalton Riviera Cancun Resort & Spa - All Inclusive have a pool?
Yes, this property has 8 outdoor pools and a children's pool.
Is Royalton Riviera Cancun Resort & Spa - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Royalton Riviera Cancun Resort & Spa - All Inclusive?
This property doesn't offer parking.
What time is check-in at Royalton Riviera Cancun Resort & Spa - All Inclusive?
Check-in is from 3 PM to midnight.
What time is check-out at Royalton Riviera Cancun Resort & Spa - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Royalton Riviera Cancun Resort & Spa - All Inclusive?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include kayaking, tennis, volleyball and more.
Where is Royalton Riviera Cancun Resort & Spa - All Inclusive located?
Nestled on the beach, this Puerto Morelos resort is within 16 mi (25 km) of Cancun Country Club, Ventura Park Cancun and Puerto Morelos Town Square.
4.1
Very good
1,040 reviews
5 - Excellent
519
4 - Good
262
3 - Okay
129
2 - Poor
62
1 - Terrible
68

4.4/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Staff & service
Stayed 6 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal, and were diligent in taking temperatures and requiring hand sanitizer before entering any restaurants. Highly recommended!
Stayed 7 nights in Sep 2020

5/5 Excellent

Travelled with family, Travelled with family and small children
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Everything was amazing can’t complain I’ll love to comeback again
Stayed 7 nights in Sep 2020

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort was beautiful the service at restaurants was ok only a few waitresses where excellent Abraham and Ed from the StakeHouse...The food was ok to- good but not excellent. The beach was the worst i have ever seen in Cancun and surroundings and my life. The sand was very dirty lots of garbage plastic, seaweed, wood pieces ect . Cant walk on the sand to enjoy always something is stinking out and poking the feet. The seaweed they kinda cleaned but it looked like they only pretend to.
Stayed 12 nights in Aug 2020
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