Title: El Dorado Royale, All & More Inclusive Adults Only Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=916205&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # El Dorado Royale, All & More Inclusive Adults Only ## Photo gallery for El Dorado Royale, All & More Inclusive Adults Only ![Exterior - El Dorado Royale, All & More Inclusive Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/fadc8bd8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![BEACH FRONT JUNIOR SUITE | Balcony view - El Dorado Royale, All & More Inclusive Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/w8256h5501x0y3-d0411d85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - El Dorado Royale, All & More Inclusive Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/ad8fd2e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - El Dorado Royale, All & More Inclusive Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/b20d24cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - El Dorado Royale, All & More Inclusive Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/b7d24efe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies El Dorado Royale offers a complete escape near Maroma Beach with Catamarán and Cenote experiences. Guests enjoy aromatherapy and massages at the spa or relax at six outdoor pools. The resort provides free in-room WiFi and six restaurants serving diverse cuisine. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Free airport shuttle - Parking included - Free Wi-Fi £379 includes taxes & fees 5 Apr - 6 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=916205&PinnedHotelID=916205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=916205&PinnedHotelID=916205&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=916205&PinnedHotelID=916205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=916205&PinnedHotelID=916205&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=916205&PinnedHotelID=916205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=916205&PinnedHotelID=916205&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=916205&PinnedHotelID=916205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=916205&PinnedHotelID=916205&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for LUXURY JUNIOR SUITE - MORE INCLUSIVE ![LUXURY JUNIOR SUITE - MORE INCLUSIVE | Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/e3d8302d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### LUXURY JUNIOR SUITE - MORE INCLUSIVE ### Highlights Air conditioning Free minibar items Smart TV Separate bedroom Blackout curtains Jetted bath Hydromassage showerhead Private bathroom - Garden view - 599 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for BEACH FRONT JUNIOR SUITE ![BEACH FRONT JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/457e2177.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### BEACH FRONT JUNIOR SUITE ### Highlights Air conditioning Free minibar items Smart TV Blackout curtains Private bathroom Bathrobes Jetted bath Separate bath and shower - Beach view - 590 sq ft - Sleeps 2 - 1 King Bed ### View all photos for SWIM UP JUNIOR SUITE ![SWIM UP JUNIOR SUITE | Balcony view](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/5e64945c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SWIM UP JUNIOR SUITE ### Highlights Air conditioning Free minibar items Smart TV Separate bedroom Blackout curtains Private bathroom Bathrobes Jetted bath - Bay view - 590 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Queen Beds ### View all photos for BEACH FRONT SWIM UP JUNIOR SUITE ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/1968061c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### BEACH FRONT SWIM UP JUNIOR SUITE ### Highlights Air conditioning Free minibar items Smart TV Separate bedroom Blackout curtains Private bathroom Bathrobes Jetted bath - Bay view - 590 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for PREMIER SWIM UP JUNIOR SUITE ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/8915fe12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PREMIER SWIM UP JUNIOR SUITE ### Highlights Air conditioning Free minibar items Smart TV Separate bedroom Blackout curtains Private bathroom Bathrobes Jetted bath - Garden view - 590 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for PREMIER LUXURY JUNIOR SUITE ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/8915fe12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PREMIER LUXURY JUNIOR SUITE ### Highlights Air conditioning Free minibar items Smart TV Separate bedroom Blackout curtains Private bathroom Bathrobes Jetted bath - Garden view - 599 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/e93b3123.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PREMIER BEACHFRONT SWIM UP JUNIOR SUITE ### Highlights Air conditioning Free minibar items Smart TV Separate bedroom Blackout curtains Private bathroom Bathrobes Jetted bath - Ocean view - 599 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for PREMIER BEACHFRONT JUNIOR SUITE ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/8915fe12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PREMIER BEACHFRONT JUNIOR SUITE ### Highlights Air conditioning Free minibar items Smart TV Separate bedroom Blackout curtains Private bathroom Bathrobes Jetted bath - Ocean view - 599 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for ROYAL SUITE ![ROYAL SUITE | Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/3e68f687.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### ROYAL SUITE ### Highlights Air conditioning Free minibar items Smart TV Separate bedroom Blackout curtains Jetted bath Hydromassage showerhead Private bathroom - Garden view - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Suite Junior ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/cd92a489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 613 sq ft - Sleeps 3 ### View all photos for Double Suite with Garden View ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/w1410h860x0y1-9c42c7dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with Garden View - Garden view - 592 sq ft - Sleeps 2 ### View all photos for Suite Premium ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/5ed1c165.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium - 592 sq ft - Sleeps 2 ### View all photos for Suite Luxury ![Free minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/bece5adc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Luxury - 592 sq ft - Sleeps 3 ## You may also like Ad ![Aerial view](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/d36e987a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,026 reviews £401 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=73f55d64-0c4d-45fa-853b-97af37b6a71f&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 728 reviews £113 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=73f55d64-0c4d-45fa-853b-97af37b6a71f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) ## About the area Located in Playa del Carmen, El Dorado Royale, All & More Inclusive Adults Only is on a private beach. While the natural beauty of Tres Rios Ecopark and Puerto Morelos Beach can be enjoyed by anyone, those looking for an activity can explore El Camaleón Mayakoba Golf Course. Maroma Beach and Playacar Golf Club are two other places to visit that come recommended. Windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) [View more Aparthotels in Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Apart-Hotels.d601751-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.78710%2C-86.93967&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=11VxpsD4O1BvdsuXUJo39uUFW-0=) Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710 ### What's nearby - ![Come this way :)](https://images.trvl-media.com/place/319626753171523276/7ad6fc8a-5f54-4022-a5d7-4c210d9c8511.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paradise Beach 8 min drive \- 4.0 miles - Cirque du Soleil Boutique at Vidanta Riviera Maya 6 min drive \- 3.1 miles - Playa Paraiso Golf Course 6 min drive \- 3.3 miles - Nicklaus Design Golf Course 8 min drive \- 3.1 miles - Dr. Alfredo Barrera Marin Botanical Garden 9 min drive \- 6.1 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 31 min drive ### Restaurants - El Mar Y Tierra 7 min drive - Don Miquel 10 min drive - La Hacienda 8 min drive - El Cocotal 2 min walk - Guacamaya Bar 6 min walk ## About this property ### El Dorado Royale, All & More Inclusive Adults Only Catch some rays on El Dorado Royale, All & More Inclusive Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 12 restaurants. Each apartment boasts a jetted bath and offers free WiFi and free minibar items. Thoughtful touches include bathrobes and slippers. Other touches available are room service and a Smart TV. El Dorado Royale, All & More Inclusive Adults Only offers 476 air-conditioned accommodations with free minibar items and complimentary bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead, slippers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis. 6 outdoor swimming pools are on site along with a private beach and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily. ### All-inclusive details This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Food and beverages Buffet and à la carte meals, snacks and beverages included Room service during certain hours In-room minibar (all beverages included) Meals and beverages at companion properties ### Land activities Volleyball ### Entertainment On-site entertainment and activities Access to on-site nightclubs ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797391/7378b697.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Casitas Royale, All & More Inclusive - Adults Only Playa del Carmen - On private beach - Pool - All-inclusive - Spa 8.6 Excellent 143 reviews £381 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1797391&PinnedHotelID=1797391&HadPinnedHotel=true®ionId=-1&adults=2) ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d595874f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - 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Free secured, uncovered self parking on site - Free secured, uncovered valet parking on site - Limited on-site valet and self parking ### Restaurants on site - D´ITALIA VILLAS - FUENTES - KAMPAI - KICK - LA CANTINA BAR ### Dining - 12 restaurants - 2 beach bars - 2 poolside bars - 9 bars/lounges - A swim-up bar - Free stocked minibar - Limited room service ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Dressing gowns - Hair dryer - Hydromassage showerhead - Jetted bathtub - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Living spaces - Window screens ### Entertainment - 30-inch Smart TV with cable channels ### Outdoor areas - Garden - Outdoor furniture - Terrace ### Laundry - Laundry facilities ### Work spaces - Desk chair - Laptop workspace ### Comfort - Air conditioning ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - No lift - Thin carpet in room - Tile flooring in public areas - Tile flooring in room - Designated smoking areas (fines apply) ### Services and conveniences - 24-hour front desk - ATM - Blackout drapes - Daily housekeeping - Electrical adapters - Local maps - Mobile key entry - Phone - Restaurant dining guides ### Things to do - Gym - Volleyball - Fishing nearby - Horseback riding nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 476 units - Banquet hall - Garden - Mediterranean architecture ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Cots (infant beds) are not available ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 02451323 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Guests under 18 years old are not permitted at this adults-only property A car is not required for transport to and from this property ### Property is also known as Dorado Royale Spa Resort Karisma All Inclusive El Dorado Royale Spa Resort Karisma All Inclusive El Dorado Royale Spa Karisma Playa del Carmen El Dorado Royale Spa Karisma El Dorado Royale Spa Resort Karisma Playa del Carmen El Dorado Royale Spa Karisma Gourmet All Inclusive El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen El Dorado Royale Gourmet All Inclusive Karisma El Dorado Royale Gourmet All Inclusive Karisma Hotel El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen El Dorado Royale A Spa Resort by Karisma All Inclusive El Dorado Royale A Spa Resort by Karisma El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive Dorado Royale A Spa By Karisma Hotel El Dorado Royale, Gourmet All Inclusive by Karisma El Dorado Royale Gourmet All Inclusive Karisma El Dorado Royale A Spa Resort by Karisma All Inclusive El Dorado Royale A Spa Resort by Karisma El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive Dorado Royale A Spa By Karisma Hotel El Dorado Royale, Gourmet All Inclusive by Karisma El Dorado Royale Gourmet All Inclusive by Karisma El Dorado Royale A Spa Resort by Karisma All Inclusive El Dorado Royale A Spa Resort by Karisma El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive Dorado Royale A Spa By Karisma ## Frequently asked questions ### Does El Dorado Royale, All & More Inclusive Adults Only have a pool? ### How much does it cost to stay at El Dorado Royale, All & More Inclusive Adults Only? ### Is El Dorado Royale, All & More Inclusive Adults Only pet-friendly? ### How much is parking at El Dorado Royale, All & More Inclusive Adults Only? ### What time is check-in at El Dorado Royale, All & More Inclusive Adults Only? ### What time is check-out at El Dorado Royale, All & More Inclusive Adults Only? ### Does El Dorado Royale, All & More Inclusive Adults Only provide a shuttle to the airport? ### Are there all-inclusive benefits at El Dorado Royale, All & More Inclusive Adults Only? ### Where is El Dorado Royale, All & More Inclusive Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## El Dorado Royale, All & More Inclusive Adults Only Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.0 Property conditions & facilities 10 - Excellent 350 8 - Good 122 6 - Okay 68 4 - Poor 22 2 - Terrible 22 ## Reviews ### 8/10 Good #### lisa 31 Jan 2026 Liked: Cleanliness, property conditions & facilities, communication Room was clean and staff was friendly ##### lisa Stayed 4 nights in Dec 2025 ### 8/10 Good #### Jean 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean room, loved swim up room, beautiful property, polite and attentive staff. ##### Jean Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Bradley 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff was amazing, it was quiet and not overcrowded, very good experience. ##### Bradley Stayed 5 nights in Dec 2025 ### 6/10 Okay #### Alexis 25 Jan 2026 Liked: Cleanliness, property conditions & facilities, communication Disliked: Amenities Staff were amazing. Food options were limited except for breakfast. We went to the sister resort for the steak house and it was awful. Beautiful view but not a lot of beach front. Nice and safe area. ##### Alexis Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Rosalyn 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication From the moment of arrival, we felt pampered. The staff was extremely accommodating. The ground were amazing. Walking the paths at night was peaceful and beautiful. I would definitely recommend booking a stay and this resort. ##### Rosalyn Stayed 3 nights in Dec 2025 ### 6/10 Okay #### elizabeth 2 Jan 2026 Liked: Cleanliness, property conditions & facilities, communication Disliked: Amenities Staff was friendly and room was nice. Getting dinner reservations was an issue the entire stay, as well as getting a pool chair. Food was ok. I've been to another el dorado location (maroma) and i think ill stick to that one from now on. ##### elizabeth Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Cheryl 30 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Airport shuttle was easy to find. staff very friendly and always happy to help ##### Cheryl Stayed 7 nights in Sep 2025 ### 8/10 Good #### Marie Ange 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was spacious and clean. The staff we encountered were nice and helpful for the most part. The grounds were well kept, and the resort overall was beautiful. The food and drink were good as well. We had a swim up room and found it to be more like a lazy river where other guests could swim through from the main pool, but we appreciated the quick access from our room and lounging chairs and table outside the room. The dinner at Fuentes was quite as interesting dinner/cooking experience that I would recommend. ![Outside Swim Up Room](https://a.travel-assets.com/ugc/hotel-reviews/f141b70a-8ab7-42a5-9927-ee276ce1981d-1765421077932.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Anniversary Surprise](https://a.travel-assets.com/ugc/hotel-reviews/b255c3ac-92eb-4479-a778-d821746610b2-1765421665624.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/978bad63-7492-4ebb-8af2-43b261e92685-1765421674323.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marie Ange Stayed 4 nights in Nov 2025 ### 8/10 Good #### Latoya 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The catamaran excursion at Marona Beach was the highlight of my trip. I did not like that it was so difficult for dinner reservations and waiting for a ride around the resort. Overall, I did enjoy my accommodations. ##### Latoya Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Yvonne 3 Feb 2026 Liked: Cleanliness, communication Disliked: Amenities The rooms are very clean, the staff are amazing the food was good. No beach due to massive concrete blocks making it un safe. If you want a pool chair you must be up by 6 am and go put your towel or something personal to keep it for when you are ready... Seriously 6:30 no chairs left. There's the Bali beds but $100usd per day. Poor signage very confusing to get around. Long lines to get into the restaurant, there's only 1 place to eat supper unless you are fortunate enough to get a reservation at one of their "supper spots" but all the best places that you want to try are booked unless you are there for 2 weeks if you go for 7 days half of them are booked before you get there. Won't go back. ##### Yvonne Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Gary 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great service. Clean room. Very much appreciate Ivan and Fatima help during our stay. Will go back in the future! ##### Gary Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Casey 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great property consistently great food and service. ##### Casey Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Jessica 1 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Friendly staff. Great amenities ##### Jessica Stayed 4 nights in May 2025 ### 10/10 Excellent #### Lonnie 24 May 2025 Liked: Amenities Very good place to stay for couples ##### Lonnie Stayed 6 nights in May 2025 ### 8/10 Good #### Melody Ann 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The entire facility was well kept & clean, as well as our room. The whole staff was friendly and helpful but the Concierges could be a little pushy. They really want you to do a property tour and join their membership. They even do it as you’re leaving. The bars were well stocked with great bartenders. The beach needs a lot of updating to be more usable and there were no loungers. We had to go to a beach club off site for good swimming & snorkeling. The resort is aware and offered that as a free excursion. The food was just average and restaurants are very spread out. They need an evening buffet on the adult side. We struggled to get shuttles and that was a 15 minute walk. Over all it was a nice get away. ##### Melody Ann Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Donald W 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Wow. Best vacation ever. The room was gorgeous, The amenities, were so plentiful that we wished we had another week to experience them all. (Next time!) The location and grounds were positively DREAMY. We really walked our feet off trying to experience everything! But the very best thing about our stay was that the entire staff, everyone straight down to the merest maid, was immensely and incredibly friendly and accommodating. We received VIP treatment every moment of every single day. Five enthusiastic stars! ##### Donald W Stayed 4 nights in Dec 2025 ### 6/10 Okay #### Talia M 1 Dec 2025 Liked: Cleanliness, property conditions & facilities The property is beautiful, very large, and the rooms were nice. If you're a beach person, you wont like it because of the barriers. It was very quiet when we were there and when they played music it was older (like decades). I wish there was more local food available. We survived on room service. The food at the restaurants was underwhelming. The service was great; everyone was so willing to assist. Thr drinkscwere great! Overall we had a really good time! ##### Talia M Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Kathleen 11 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful resort, excellent service and delicious food! ##### Kathleen Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Emili 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent experience, good food and good customer service. ![](https://a.travel-assets.com/ugc/hotel-reviews/c9c06775-dde5-433c-9942-104fcbdd6991-1749486079381.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emili Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Tammy 24 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a great place to relax and wonderful staff. ##### Tammy Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Janelly 23 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Staying at El Dorado Royale was a great experience! My husband and I stayed for a week there. The staffing was fantastic, the food car shuttles were really beneficial on rainy days. The food options are amazing. I really loved the Italian restaurant. All restaurant options were so tasty and delicious. I like the idea of giving a free pass to the water park at Nickelodeon Resort. The transportation was very pleasant since they have taxis that work for the Resort, so it’s easy to get around if you need to go to another location or explore downtown. We will definitely be coming back! ##### Janelly Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Timothy 13 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful property with great staff would return ##### Timothy Stayed 5 nights in Apr 2025 ### 6/10 Okay #### Ma Rowena 27 Nov 2025 Liked: Cleanliness, property conditions & facilities They can put more lights at night and signs on the pathways at night its scary to walk at night, I run into an alamid on my way back to our unit after dinner, and one other tailed animal that resembles a racoon. on our way back from our dinner. We get lost twice looking for for our room.Theres not a lot of people/staff to ask for information.we need more instructions at check in. The staff in the restaurants are efficient, professional and pleasing to deal with, every food they served are delicious. Staff are nice and helpful otherwise.Beatiful resort! ##### Ma Rowena Stayed 3 nights in Nov 2025 ### 8/10 Good #### Beverly 31 May 2025 Liked: Cleanliness, amenities, property conditions & facilities We liked how big it was and how there were golf carts to help us get around. The food was wonderful as well. ##### Beverly Stayed 6 nights in May 2025 ### 6/10 Okay #### Christy 6 Dec 2025 Liked: Cleanliness Disliked: Amenities Daily staff was great, super nice, but lobby staff not so much. Room was clean but out dated. Getting in a Restaurant even the buffet was a hassle and frustrating. (Apparently Members are priority) There is hardly any nightlife. Entertainment seemed to be something you had to book additionally. It’s a beautiful place but for the money, we won’t be going back. This property caters to its members, they do try to get you to buy in, by listening to their offers, however they give nice incentives for your time. ##### Christy Stayed 6 nights in Nov 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Desire Riviera Maya Resort, Couples Only - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Desire-Riviera-Maya-Resort-All-Inclusive-Couples-Only.h920528.Hotel-Information) > - 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