El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma | All-Inclusive | Adults-Only

Photo gallery for El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma | All-Inclusive | Adults-Only

Primary image
On the beach, white sand, free beach cabanas, sun-loungers
6 outdoor pools, pool umbrellas
6 outdoor pools, pool umbrellas
6 outdoor pools, pool umbrellas

Overview of El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma | All-Inclusive | Adults-Only

VIP Access

El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma | All-Inclusive | Adults-Only

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
  • Contactless check-out
Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationSanctuary of Hope and Time Capsule9 min drive
  • Popular LocationDr. Alfredo Barrera Marin Botanical Garden9 min drive
  • Popular LocationEl Manglar Golf Course15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

Luxury Jr Suite

  • 599 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Swim Up Jr. Suite

  • 590 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Beachfront Junior Suite

  • 590 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

Beachfront Honeymoon Suite

  • 590 sq ft
  • Studio
  • Beach view
  • Sleeps 2
  • 1 King Bed

About this area

Playa del Carmen

Located in Playa del Carmen, El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma | All-Inclusive | Adults-Only is on the beach. El Manglar Golf Course and Puerto Morelos Reef are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Parque Cenote Las Mojarras and Puerto Morelos Adventure. Selvatica Adventure Kingdom and Gorilax Jungle Park are also worth visiting. Discover the area's water adventures with scuba diving, parasailing and windsurfing nearby, or enjoy the great outdoors with horse riding.

What's nearby

  • Sanctuary of Hope and Time Capsule - 9 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 9 min drive
  • El Manglar Golf Course - 15 min drive
  • Artisans Market - 16 min drive
  • Maroma Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • Il'Olivo - 9 min drive
  • Blue Fish - 10 min drive
  • Havana Moon - 10 min drive
  • Tramonto - 10 min drive
  • Quesadillas de la Colonia - 11 min drive

About this property

El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma | All-Inclusive | Adults-Only

Adults-only oceanfront luxury
Catch some rays at the beach or spend the day relaxing at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma | All-Inclusive | Adults-Only's full-service spa. Then enjoy a meal at one of the aparthotel's 14 restaurants. Each apartment boasts an indoor private spa tub and offers free WiFi and free minibar items. Conveniences include a sitting area and a coffee/tea maker, and guests will appreciate thoughtful touches, such as dressing gowns and slippers. Change of towels is available on request.
El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma | All-Inclusive | Adults-Only offers 476 air-conditioned accommodations with indoor private hot tubs and free minibar items. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the aparthotel. 6 outdoor swimming pools are on site along with a lazy river and a sauna. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

NÁAY SPA has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Free beach cabanas
  • Beach towels
  • Beach sunloungers
  • Beach umbrellas
  • Beach massages

Pool/Spa

  • 6 outdoor pools
  • Umbrellas
  • Indoor private hot tub
  • Private hot tub
  • Sauna
  • Massages
  • Spa services
  • Spa treatment rooms
  • Facials
  • Sports massages
  • Ayurvedic treatments
  • 13 treatment rooms
  • Deep-tissue massages
  • Body scrubs
  • Body wraps
  • Body treatments
  • Aromatherapy
  • Hot stone massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Car required
  • On-site car hire

Restaurants on site

  • COCOTAL
  • LA ISLA
  • D´ITALIA CASITAS
  • SANTA FE GRILL
  • KAMPAI

Food and drink

  • Coffee/tea maker

Dining

  • Free cooked-to-order breakfast available daily 6:30 AM–11:00 AM
  • 14 restaurants
  • 4 swim-up bars, 4 bars/lounges and 1 beach bar
  • Stocked minibar (free)
  • Couples dining
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Eco-friendly toiletries
  • Slippers
  • Soap
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Towels provided
  • Dressing gowns
  • Toilet paper
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • Flat-screen TV
  • Evening entertainment
  • Pool or billiards table
  • Ping pong table
  • Games
  • Karaoke

Outdoor areas

  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area
  • Walkway to water

Work spaces

  • 3 meeting rooms
  • Laptop workspace
  • Conference space (22291 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lifts
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Gift shop/newsstand

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront

Things to do

  • Health club
  • Outdoor tennis courts
  • Bike tour information
  • Lazy river
  • Volleyball on site
  • Beach yoga on site
  • Kayaking on site
  • Ecotours on site
  • Aerobics classes on site
  • Yoga classes on site
  • Beach volleyball on site
  • Tennis on site
  • Horse riding nearby
  • Windsurfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 476 rooms
  • 2 floors
  • Romance packages available
  • Local artist showcase
  • Locally owned and organised tours and activities

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 950 per person (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
A car is required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 649 out of 1029 reviews
5 - Excellent 63%
Rating 4 - Good. 227 out of 1029 reviews