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The hotel is beautiful and clean. Staff is very friendly and efficient. The food is okay. My room was not close to the beach or the pool.
From the time we stepped out of our airport shuttle we were warmly "WELCOMED HOME" by Edwin. The check in process was fantactic! The entire staff at the Excellance were fantastic especially CASANDRA, SPAGETTI and ALEXANDER aka SEXY MONKEY. Service was great all over the resort. We upgraded to the ...
I proposed to my girlfriend at Juanillo Beach, it was an amazing experience. The staff took care of all of my requests to ensure everything went smoothly. I would come back again for sure.
All great. The check in is a little confusing since this is a Condo and there is a Hotel in the same complex (Casa de Campo) and people at the main Gate of Casa de Campo did not find a reservation for me.
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