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Occidental Punta Cana - All Inclusive

Photo gallery for Occidental Punta Cana - All Inclusive

Featured image
On the beach, white sand, beach towels, windsurfing
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers

Overview of Occidental Punta Cana - All Inclusive

Occidental Punta Cana - All Inclusive

4 out of 5

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
España Avenue, Bávaro, Punta Cana, La Altagracia, 23301

Explore the area

  • Popular LocationCortecito Beach4 min walk
  • Popular LocationPrincess Tower Casino Punta Cana2 min drive
  • Popular LocationCasino Diamante Punta Cana Grand13 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)20 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Occidental Punta Cana - All Inclusive is on the beach. Hard Rock Golf Club at Cana Bay and Cocotal Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Bavaro Beach. Downtown Punta Cana and Manati Park Bavaro are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Cortecito Beach - 4 min walk
  • Princess Tower Casino Punta Cana - 2 min drive
  • Aromas Museum - 6 min drive
  • White Sands Golf Course - 9 min drive
  • Casino Diamante Punta Cana Grand - 13 min drive

Restaurants

  • El Alcázar — 1 min walk
  • Las Reses  — 1 min walk
  • Onno's Bavaro - 18 min walk
  • Captain Cook Restaurant - 18 min walk
  • Capitan Cook - 19 min walk

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 20 min drive

About this property

Occidental Punta Cana - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
At Occidental Punta Cana - All Inclusive, hit the beach, dine on-site at El Alcázar or enjoy a drink at one of the resort's 10 bars/lounges. All 860 individually decorated rooms feature sofa beds and room service. Guests can enjoy heated floors, and other standard amenities include free minibar items, balconies and plasma TVs.
Occidental Punta Cana - All Inclusive offers 860 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation includes single sofa beds. Beds feature down comforters and premium bedding. Plasma televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Pilates
Water fitness
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available
  • On-site parking includes off-street options
  • Free off-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • 11 restaurants
  • 10 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Archery
  • Basketball
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Kayaking
  • Nightclub
  • Shopping
  • Spa services
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Premium bedding
  • Single sofa bed

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free minibar
  • Mini fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental Grand Punta Cana
Occidental Grand Punta Cana All Inclusive
Occidental Punta Cana Grand
Punta Cana Grand Occidental
Occidental Grand Punta Cana All Inclusive Resort
Occidental Punta Cana All Inclusive Resort
Occidental All Inclusive Resort
Occidental Punta Cana
Occidental Punta Cana All Inclusive
Occidental All Inclusive
Occidental Inclusive Resort
Occidental Punta Cana All Inclusive
Occidental Punta Cana All Inclusive Resort
Occidental Punta Cana - All Inclusive Punta Cana
Occidental Punta Cana - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 435 out of 1151 reviews
5 - Excellent 38%
Rating 4 - Good. 363 out of 1151 reviews
4 - Good 32%
Rating 3 - Okay. 180 out of 1151 reviews
3 - Okay 16%
Rating 2 - Poor. 87 out of 1151 reviews
2 - Poor 8%
Rating 1 - Terrible. 86 out of 1151 reviews
1 - Terrible 7%

4.2/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was very good but the service wasn't that great...not what I expected some of the staff would not service us or else we were ignored
Stayed 5 nights in Nov 2021

3/5 Okay

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Service in the main Restaurant was slow, staff were friendly but again didn’t give a damn unless you tipped them. Food was ok, was great. It was impossible to book a restaurant,so we ended up eating the same food over and over. Staff trying to get you to sign up for things was pretty annoying, nearly forceful so they could get a commission. The people doing the covid testing should improve their times. We were queuing up for hours before the guy showed up. Overall not very impressive, we would not be going back there. But the entertainment in the evening was the best. 😉
Stayed 4 nights in Nov 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice looking place. The room was huge and great ocean view. the tub in the balcony didn't work. Staff was great, food option was ok. price was good for the value received.
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It usually takes a lot for me to write a negative review. Since I don't have enough space to write all my concerns here they are listed out: 1.) Staff was incredibly confused and had no idea what was going on half the time. 2.) Check-in took 2.5 hours 3.) On our second day we were told we had to move rooms and to be ready in an hour. We waited and hour and a half and then we called were told we would move at 5 PM. At 5 PM someone came to move us and we asked for a 15 minutes to get ready. He never came back. After about 3 hours of going between the front desk and the "royal level check-in area" we finally got into our new room. The lady in the royal level checking area was literally the only competent staff person we worked with. 4.) We were told Covid testing happens at 9 and 11. We waited in line for 2 hours and 45 minutes just to do our paperwork for testing!! The staff handling the paperwork was allowing people to pay to cut the line which delayed the process more. People were extremely upset and almost fought a lady that was helping people cut the line. 5.) No signs showing that the Covid testing is in the old discotech NOT in the health center (wasted another 20 minutes sitting outside the health clinic.) The facilities are clean, beach is gorgeous, and I could tell the staff was trying their best but we ended up spending 8 hours just waiting for processes to finish. I'll definitely be back to the DR in the future but will NEVER stay here again.
Stayed 5 nights in Nov 2021

3/5 Okay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the double stairs. Good option really limited
Stayed 5 nights in Nov 2021