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Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

3.0 star property
Hotel with an outdoor pool, steps from Quinta Avenida

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Photo gallery for Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Front of property
Front of property – evening/night
Deluxe King Room with Balcony and City Views | 1 bedroom, free WiFi, bed sheets
Check-in/check-out kiosk
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe King Room with Balcony and City Views

Deluxe King Room with Balcony and City Views | 1 bedroom, free WiFi, bed sheets

Deluxe King Room with Balcony and City Views

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Balcony and City Views

Deluxe Double Room with Balcony and City Views | 1 bedroom, free WiFi, bed sheets

Deluxe Double Room with Balcony and City Views

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room Standard

1 bedroom, free WiFi, bed sheets

Quadruple Room Standard

  • 322 sq ft
  • Sleeps 4

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About the area

Map
Calle 32, Quinta Avenida, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal - 3 min drive - 1.4 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Chez Céline - ‬1 min walk
  • ‪La Bodeguita del Medio - ‬1 min walk
  • ‪El Diez, Parrilla Argentina - ‬1 min walk
  • ‪TieRra Cocina Creativa - ‬1 min walk
  • ‪Quinta De Piedra - ‬1 min walk

About this property

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Tour/ticket information, smoke-free property and a 24-hour front desk
Room features
All guest rooms at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen feature thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 50 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Banana Hotel Playa del Carmen
Hotel Banana Boutique Dive Center Playa del Carmen
Hotel Banana Boutique Dive Center
Banana Boutique Dive Center Playa del Carmen
Banana Boutique Dive Center
Hotel Hotel Banana Boutique & Dive Center Playa del Carmen
Playa del Carmen Hotel Banana Boutique & Dive Center Hotel
Hotel Hotel Banana Boutique & Dive Center
Hotel Banana Boutique & Dive Center Playa del Carmen
Banana Hotel
Banana Dive Center Del Carmen

Frequently asked questions

Does Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

Is Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen?

This property doesn't offer parking.

What time is check-in at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from noon to 3:00 PM for a fee.

What time is check-out at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

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Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 134 reviews
Rating 8 - Good. 35 out of 134 reviews
Rating 6 - Okay. 19 out of 134 reviews
Rating 4 - Poor. 6 out of 134 reviews
Rating 2 - Terrible. 20 out of 134 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super courteous staff Neat areas Location wonderful Comfortable bed
Stayed 18 nights in May 2025

6/10 Okay

Raul

Liked: Staff & service, amenities
Bed was great But the internet was terrible
Stayed 7 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Nice hotel good location
Stayed 3 nights in Jan 2025

10/10 Excellent

Nieves

Liked: Cleanliness, staff & service
I stayed at Hotel Banana 7 nights with my daughter and we both loved the place. The staff is very nice and helpful. The place is a little outdated, but it has everything you need.
Stayed 7 nights in Apr 2025

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff was great and the room was as expected
Stayed 6 nights in Mar 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
It's a little loud from the bar below but it well worth it. It could have just been the room I was in.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking but it was worth the location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and super staff all around
Stayed 4 nights in Mar 2021

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Live bands every night so lots of Rhythm and music until the early morning.
Stayed 7 nights in Dec 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great location . Downstairs you have your pick of 2 great restaurants/ bars. Across the street is great bakery.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty fun. I stayed here for a month. There was always something to do around the corner. I enjoyed how convenient it was. And you were right around on fifth so you can hear and see all the activities and not be too far from them. And they had a great restaurant called La Tierra underneath.
Stayed 24 nights in Nov 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To Noisy, in five days of my stay they only clean our room once.
Stayed 5 nights in Oct 2024

2/10 Terrible

ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible and dirty

Horrible, horrible, horrible please stay somewhere else
Stayed 1 night in Oct 2022

10/10 Excellent

Donna

The hotel was delightful note that its stairs only. Also it’s located right in the action for entertainment and shopping so noice level in evenings are high. But l was on rooftop very cozy. Air conditioner was perfect. Plug outlets were what l needed for Canada. I highly recommend if you don’t mind the noise.
Stayed 7 nights in Feb 2024

6/10 Okay

Pedro

good
Stayed 4 nights in Apr 2023

8/10 Good

Habib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s nice

It was a nice hotel other then the reception didn’t speak English I cancelled once night and was charged and I was told I wouldn’t be charged. Location is good but they need staff who can communicate properly
Stayed 2 nights in Dec 2020

6/10 Okay

Ananda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's so loud, right downtown. Also.. no pool, They need to update the images
Stayed 1 night in Mar 2023

4/10 Poor

Vitor

Disliked: Amenities, property conditions & facilities
The location is good, but Wifi doesn't work well, none of the windows are sound proof, impossible to sleep at night, there is a restaurant at the first floor with live music and few meters away there is a night club, so if you want a chill place to sleep, I don't recommend it.
Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Giving this high marks not because it's an amazing luxury resort, but for the price and what it is - excellent place to stay in Play del Carmen. Notes - it's right in the heart of the main strip so it is loud with club/bar noise at night, no two ways about it. But for the price and location you can't beat it. central and walkable to everything, easy walk to beach and all that 5th AVE has to offer. It's clean and felt safe, but is no frills. Looking for a low-cost trip to Play Del Carmen then this is it. Don't expect luxury, but for the price - it was great.
Stayed 5 nights in Feb 2024

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bat internet coneccion duty taus eny table and cheer in the room bery bery noise bat experinse
Stayed 1 night in Feb 2023

2/10 Terrible

maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no assistance offered during hurricane staff very unprofessional, rude and the staff not friendly at all
Stayed 3 nights in Jul 2024

8/10 Good

Fungai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on 5th avenue. I walked there from the main Ado station when I arrived, and walked to the alternate Ado station to leave. Everything is in walking distance. You're not in the rowdiest part of 5th avenue, but there was still very loud music blarring late into the night. But this is to be expected, it was not a surprise, just bring your ear plugs. There is construction there now, but it didnt affect my stay. Front desk staff was very friendly. I would stay here again.
Stayed 1 night in Feb 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort

Cozy Hacienda

This small hotel was in an excellent location, just steps from lively 5th Avenue and a 5-minute walk to the beach. The staff were incredibly friendly and helpful, making my stay even more enjoyable. The hotel itself had a relaxed, hacienda-style vibe—bohemian and cozy. It’s not luxurious, but it has a charming, down-to-earth feel that I really enjoyed. Noise from nearby restaurants might bother some guests, but it didn’t affect me. The beds were comfortable, and the cleaning was done daily. The rooftop terrace, while a nice touch, is quite small, with just a couple of sun loungers. That said, the overall atmosphere and proximity to the beach more than made up for it. I also want to highlight the attentive and kind staff at the restaurants downstairs. They truly went out of their way to make sure everything was perfect. Overall, it’s a lovely, casual place with its own unique charm—perfect for a relaxing getaway, especially if you value a great location and friendly service! I would go back in a heartbeat.
Stayed 6 nights in Nov 2024

4/10 Poor

Delia

Disliked: Staff & service, amenities, property conditions & facilities
My room 201 was right above a restaurant bar the boutique in general is a above 2 restaurants, both playing karaoke until 3am. So if you plan on napping or even sleeping I don’t suggest this place. The female staff in the restaurant below were rude. The bed and pillows were hard and they only change white linen including towels every 4th day. But if you like to party allll night this may be the place for you.
Stayed 5 nights in Jul 2023

4/10 Poor

Amanda

Disliked: Staff & service, amenities, property conditions & facilities
There was no pool like their picture. It was noisy from 8pm until 4am. Towel service was only every 3 days. Nobody could speak English. Staff never seemed happy. Left after 5 nights, couldn't sleep. Booked 5 blocks away and it made a huge difference
Stayed 13 nights in Mar 2023