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12 Bees Hotel

3.0 star property
Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida

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Photo gallery for 12 Bees Hotel

2 outdoor pools, pool loungers
Family Room | 2 bedrooms, individually decorated, individually furnished, desk
Snack bar
2 outdoor pools, pool loungers
Reception
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is £37
includes taxes & fees
29 Jun - 30 Jun
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Family Room | 2 bedrooms, individually decorated, individually furnished, desk

Family Room

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 2 bedrooms, individually decorated, individually furnished, desk

Standard Double Room, Multiple Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
  • 231 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 2 bedrooms, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710

What's nearby

  • Central Square - 3 min walk - 0.2 miles
  • Quinta Avenida - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 9 min walk - 0.5 miles
  • Mamitas Beach - 12 min walk - 0.7 miles
  • Playa del Carmen Maritime Terminal - 14 min walk - 0.8 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Vips - ‬3 min walk
  • ‪Tortas Santa Fe - ‬3 min walk
  • ‪El Compa - Birria y Asadas - ‬2 min walk
  • ‪La Pesca - ‬3 min walk
  • ‪Zitla - ‬4 min walk

About this property

12 Bees Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, 12 Bees Hotel provides a free manager's reception, a rooftop terrace and a coffee shop/cafe. Treat yourself to spa services, such as a facial or a manicure/pedicure. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a hair salon and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sunloungers
  • Limo/town car service, coffee/tea in reception and a lift
  • Coworking spaces, multilingual staff and a 24-hour front desk
  • A front desk safe, beach towels and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 65 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Showers and shampoo
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • BEEBAR

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

12 Bees Hotel Hotel
12 Bees Hotel Playa del Carmen
12 Bees Hotel Hotel Playa del Carmen

Frequently asked questions

Does 12 Bees Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at 12 Bees Hotel?

As of 26 Jun 2025, prices found for a 1-night stay for 2 adults at 12 Bees Hotel on 29 Jun 2025 start from £36.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is 12 Bees Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at 12 Bees Hotel?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at 12 Bees Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is 12 Bees Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

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12 Bees Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 245 reviews
Rating 8 - Good. 75 out of 245 reviews
Rating 6 - Okay. 23 out of 245 reviews
Rating 4 - Poor. 5 out of 245 reviews
Rating 2 - Terrible. 4 out of 245 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet and comfort
Stayed 1 night in Apr 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & really nice people
Stayed 5 nights in Apr 2025

6/10 Okay

Jamal

Liked: Cleanliness, staff & service
Average hotel, nothing exceptional
Stayed 7 nights in Feb 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Available parking. Walkable to 5th avenue and Contituyenes street.
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice time there. The room got cleaned every day. WiFi was great. Very closed for shopping. 15 min to the beach if you are walking. I would stay there again
Stayed 9 nights in Feb 2025

10/10 Excellent

Arturo de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accommodating, room is clean and hotel located near shopping mall and supermarkets.
Stayed 1 night in Nov 2024

6/10 Okay

RAMON

Liked: Staff & service
Good budget hotel near the ADO bus center of PDC.
Stayed 1 night in Dec 2024

10/10 Excellent

Tonatiuh Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location if you're planning to save money and time.
Stayed 3 nights in Jan 2025

8/10 Good

Julien

Liked: Cleanliness, staff & service
A fridge in the room would be nice... otherwise nice restaurant and pool table on the top floor. Great staff!
Stayed 9 nights in Jan 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness , they extended my check out time and gave me a free coctail 😊
Stayed 1 night in Feb 2025

8/10 Good

Ellen

Nice
Stayed 1 night in Jan 2025

8/10 Good

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location an the food was pretty good
Stayed 7 nights in Jan 2024

10/10 Excellent

Scyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and friendly hotel right in the heart of Playa. Excellent wifi!
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in general was a great stay
Stayed 1 night in Mar 2024

8/10 Good

Andy

Liked: Staff & service, room comfort

Good location. Walkable. Decent for the price

Room was a little musty but fine. Tried to order food in the restaurant and was told it was closed at 6pm!
Stayed 3 nights in Jan 2025

8/10 Good

Andy

Liked: Cleanliness
Disliked: Staff & service

alright, but not special

Alright for the price, but service… especially in the restaurant/bar, was horrible. (I actually never even got service and left). Location good.
Stayed 1 night in Jan 2025

10/10 Excellent

Anakaren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my 4th time staying at this hotel. It has all the basics to go around the city walking and nearby you can locate multiple local food options, markets and pharmacy There is a school in front so it is quite safe
Stayed 2 nights in Nov 2024

10/10 Excellent

Erno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 7 nights in Feb 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well situated to all ur needs
Stayed 1 night in Apr 2024

10/10 Excellent

rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good security nice rooms
Stayed 1 night in Feb 2023

8/10 Good

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best thing is that they have parking
Stayed 3 nights in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Bar and restaurant staff were even better
Stayed 4 nights in Mar 2024

6/10 Okay

Renee

Liked: Cleanliness
The place is clean and seems safe. Short walk to 5th Avenue, convenient. One of the showers did not work, but they fixed right away. We stayed 1 week, on the third day they forgot to clean our room, next morning I mentioned it, we were out all day, when we came back room was still not clean. They did it the next day. Overall, the hotel is clean. We liked the food at the restaurant , good food, good prices.
Stayed 6 nights in Dec 2024

4/10 Poor

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
Overall poor
Stayed 2 nights in Jan 2025

10/10 Excellent

Mail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! The library was unexpected but very was a nice feature!
Stayed 7 nights in Feb 2024