The hotel is fine. There is no lobby and I think the hotel's focus is really on the casino. I like to compare this to the nearby Pan Pacific Hotel. The neighborhood is a bit sketchy but I find it interesting. The nicest feature of this hotel is the fitness center/pool and particularly the spa (sauna, steam room and jacuzzi). Very nice. The area around the pool is very relaxing. The room itself is quite nice but the maid service seems slow and the bathroom has seen better days. Still overall a nice hotel.
Traveller from Laguna Niguel
Set in the middle of tourist shops, galleries, international restaurants, and bars, this casino hotel is 2 blocks from a …More
Stayed 5 nights with my wife on summer vacation. It was the great stay due to staffs hospitality.
Always smiling and put there effort to answer to any requests.
Beautiful beach, clean spa &vgym also made our stay enjoyable.
If I suggest the points to improve, sound proofs on room door, little more pressure on room shower, and more Philippine taste on breakfast buffet will make the stay more comfortable / enjoyable, but these are minor points compared to the great hospitality by well trained staffs.
I will definetely use Shangri-La again.
Traveller from Tokyo
Situated on historic Mactan Island, the beachfront resort is 6.3 km (3.8 miles) from Cebu Mactan International Airport and a …More
No problems here !! Good security and nice rooms. The gym was really fun to be at and the pool was relaxing even though the deepest part was only 3 feet. The lobby is pretty big and the staff was always nice to me. Didn't have the breakfast, but I am sure it would have been top notch. I liked that the shopping mall was so close. It was a big mall too. Has everything there. The only thing negative was that is was 10 from the airport, but maybe that could be a good thing!
Traveller from Phoenix, AZ
Situated in the city center, this hotel is close to SM City Cebu, Magellan's Cross, and Ayala Center. Also nearby are Casa …More
Stayed here for two days and i couldn't complain. They upgraded our room to deluxe near the pool area. It was so comfortable and quiet around that area, seemed like an escape from the busy and loud beach shore. Buffet breakfast was also good. I'd surely come back if i had the chance.
Traveller from MLA
Nestled on the beach, this Balabag resort is within a 5-minute walk of Coral Garden, Boat Station 1, and Boat Station 2. Boat …More
"Great hotel, will definitely book here again. :)"
We stayed in a room connected to the pool and it was definitely awesome. The place is very clean and accommodating. The resort is in a good location- near to d'mall and d'talipapa and beachfront. The resort has its own entrance from the beach to the resort. Also, the place is quiet and serene (my brother warned me that it is very noisy in station 2 at night), but it wasn't the case. The pools are cleaned everyday. The front desk staff was fast and very helpful whenever we need something. Welcome drinks and fruits were provided. The hotel also provides towels to be used in the beach. The breakfast buffet is definitely delicious and there are a lot if vaiety. My husband is very picky with food and he approved of their food so much.
Traveller from Singapore
Offering direct access to the beach, this Balabag resort is within a 10-minute walk of Boat Station 2 and Boat Station 3 …More
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