For an American with not Japanese language skills, this is the perfect hotel! The concierge was so very helpful...she actually wrote out a whole step by step cheat sheet for us to get where we wanted to go. It took a a lot of time for her to help,us with our travel plans AND she also called all around, limo from airport, airport, etc. And found my husbands lost wallet!
the hotel,is just a few blocks away for tne biggest subway station, which made it very easy to navigate using map from hotel.
Would absolutely stay there again,
Across the street from Shinjuku Station, the hotel is one km (one-half mile) from the Tokyo Metropolitan Government Building.More
This hotel is in a perfect location. The staff is friendly and the hotel is clean and comfortable. Rooms are a bit tight but that is expected in Tokyo. When we checked in we told the woman at the desk that it was our honeymoon so we would love a great room. She put us in a very nice room on the top floor overlooking Mt Fuji. It was wonderful! There was one problem that was a pretty big deal. When we went to check out and get a taxi to the airport we were told that a taxi would be very expensive and that we should have reserved a spot on the bus. Apparently there is a bus that takes you to the airport but it fills up quickly so you need to reserve ahead of time. No one told us that when we checked in. And the day before we left we asked for a late check out and we were still not offered this option. So we wound up paying $26,000 yen for a taxi to narita airport instead of $3,000 for the bus!!! That's almost $200 US dollars. Everything else was great about the hotel, but I hope this review helps future guests so they don't get stuck in the same situation.
Traveller from chicago, il
Located in Shinjuku, this hotel is within a 15-minute walk of Takashimaya Times Square, Tokyo Metropolitan Government …More
First hotel on arrival in Japan. Staff very welcoming, especially after long flight and travel from airport. A good hotel with useful facilities such as coin laundry. Best to book well in advance as very popular.
Traveller from UK
Located in the central Shinjuku neighborhood, this hotel is 0.3 km from the Tokyo Metropolitan Government Building, 0.7 km …More
Hotel was interesting as it is having a minion theme now. Room was clean and comfortable. A good gesture by the hotel to provide bubble bath. The lobby with the fish tank is eye-catching. Compared to other hotels around the region, this hotel is more interesting.
Traveller from Singapore
Located in Konohana, this hotel is within a 5-minute walk of Osaka Takoyaki Museum and Universal CityWalk® Osaka. Universal …More
"Central for walking to the Imperial Palace & other"
Staff were very friendly and helpful. Ask and it is delivered with a smile. Easy walking to key sites and the subway to others is around the corner. Nearby restaurants and convenience stores abound. The reception desk arrange a seamless door to door airport transfer at a very reasonable rate. Cold Asahi available on your floor.
We loved it.
Traveller from Bendigo, Australia
The Hearton Hotel Kyoto is in the city center, a 2-minute walk from the Karasumaoike subway stop and 3 stops from Kyoto …More
Hotel very close and convenient to Kyoto Station. We were originally given a room that smelled like a smoking room (we asked for non-smoking). The staff was super helpful in correcting it and finding us a new room.
Located in Minami, this hotel is within a 15-minute walk of Kyoto Tower and Higashi Honganji Temple. Sanjusangendo Temple and …More
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