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Hotel Universal Port

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Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains

Overview of Hotel Universal Port

Hotel Universal Port

3.5 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031

Explore the area

  • Popular LocationUniversal CityWalk Osaka3 min walk
  • Popular LocationUniversal Studios Japan4 min walk
  • Popular LocationOsaka Takoyaki Museum6 min walk
  • AirportOsaka (ITM-Itami)16 min drive

Choose dates to view prices

About this area

Osaka

Located near the bay, Hotel Universal Port is in Konohana, a neighbourhood in Osaka with great shopping. Osaka Bay Tower and Imamiya Ebisu Shrine are notable landmarks, and some of the area's popular attractions include Universal Studios Japan and Legoland Discovery Center. Enjoy an event or a match at Kyocera Dome Osaka, and consider making time for Osaka Aquarium Kaiyukan—a top attraction that's not to be missed.
Visit our Osaka travel guideOpens in a new window
Map

What's nearby

  • Universal CityWalk Osaka - 3 min walk
  • Universal Studios Japan - 4 min walk
  • Osaka Takoyaki Museum - 6 min walk
  • Osaka Municipal Central Gymnasium - 6 min drive
  • Legoland Discovery Center - 6 min drive

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 5 min drive
  • Osaka (ITM-Itami) - 16 min drive

Restaurants

  • Rico rico — 1 min walk
  • Acqua — 1 min walk
  • Top of Universal - 3 min walk
  • Mel's Drive-In - 4 min walk
  • Wolfgang Puck - 5 min walk

About this property

Hotel Universal Port

Bayside Osaka hotel in Konohana, walk to Universal Studios Japan
This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/café, self parking and concierge services. All 600 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Other amenities available to guests include fridges, premium bedding and separate baths and showers.
Hotel Universal Port offers 600 forms of accommodation with a safe and complimentary bottles of water. Beds feature down comforters and premium bedding. 32-inch Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 3000 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 2980 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese
  • Korean

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Children's slippers
  • In-room massage
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 1 October 2021 to 1 September 2023 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2980 per person (approximately)
  • Covered self-parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

One child aged 5 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 695 out of 983 reviews
5 - Excellent 71%
Rating 4 - Good. 242 out of 983 reviews
4 - Good 25%
Rating 3 - Okay. 32 out of 983 reviews
3 - Okay 3%
Rating 2 - Poor. 13 out of 983 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 983 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Tokyo for a few days prior to our stay here and the staff in Tokyo went out of their way to make us feel welcome. The staff at universal port seemed to go out of their way to avoid us, never would say hi when we walked through the lobby. And rushed us quickly when they did have to deal with us. Other than that, it was a convenient hotel.
Stayed 3 nights in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice
Stayed 2 nights in Nov 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I hope they offer breakfast included
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This weekend me and another family stayed at this hotel and it was amazing . Very Kid friendly, friendly staff and clean. We had the breakfast which is a buffet and they have several options. Would definitely stay here again .
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. I highly recommend to use it. The room was clean and comfortable. The staff has an outstanding service. I will choose this hotel on my next visit to Universal Studios.
Stayed 3 nights in Aug 2021