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"Outdated room with poor lighting."

"Overall, the stay was pleasant. The onsen was very clean, the room was comfortable and the staff were very friendly and helpful! We tried the dinner buffet, the environment and service was great, the food was OK but not impressive for the price. We really enjoyed our stay."

"Wonderful stay!!"

"Onsen street complex, is nice especially during winter"

"This property is extremely well managed. The hotel itself is rather dated and during our stay the outdoor onsen was not accessible. However, the staff (from management to server) do their utmost to accomodate their guests. We had an excellent stay and enjoyed the service to the fullest."

"Beautiful view, wonderful hot springs and buffet, enjoyed staying there❤️"

"Incredible views!! Amazing architecture! You can’t get a coffee anywhere on the property before 10 am unless you pay for the whole breakfast!!"

"Great all around, incredibly friendly staff, very convenient to local activities."

"Incredible view of Mt Fuji and lovely Onsen experience. The staff was super helpful too."

"Friendly staff, large rooms, great view. We had a fantastic time!"