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Location, location, location + service, service, service! We stayed for a single night after flying into Tokyo and before leaving Tokyo the next day for Nagano. We aren't familiar with public transportation or trains and happened to mention this at reception. The bellhop walked us and our luggage ...
A great hotel at a reasonable rate. Provided us with complimentary mobile phones during our stay (not unusual in Tokyo as friends at the Excel also enjoyed this WONDERFUL hotel-improvement). There's also a great restaurant in the street behind the hotel which is one of the few Japanese restaurants ...
Overall hotel was nice. Service is excellent. Every room has a great view. Mine looked at Mt Fuji. Unfortunately, the food at the Sky Lounge was really bad. The bartender recommended the pizza for $30 USD and it was awful. Dough was rubbery.
Very nice hotel and friendly staff. Will come back again!
Always wanted to stay at this hotel, finally had the chance due to an overnight layover stay in Tokyo before our next flight. Staff is really helpful. Hotel amenities are fantastic, breakfast continental buffet included, very nice pool/gym facility. Nicest view of Tokyo
Only lacking: 1. Water limited for 3 a day, which my experience in the other 5 Stars hotel is no limit 3. No Coffee in the room, I should ask from house keeping 3. No body lotion in a room
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