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"We really enjoyed this hotel. The rooms were nice and spacious enough. The staff were exceptional, I was always so happy to interact with them. Also the common space was really nice with lots of seating and plentiful washer/driers at a good price. There were also some good vending machines and a microwave which came in handy. The location was good and easy to get everywhere in Tokyo despite not necessarily being in a tourist hotspot"

"U"

"The one thing that i noticed was that the carpet in the hallway was stained and dirty. It don't go with the cleanliness of the rest of the hotel"

"Room was adequate for my family of 5 and breakfast buffet had quite a variety for vegetarians. Loved their hospitality🙏"

"I loved staying at this hotel and appreciated it even more after moving to the Marriott, which seemed very cold and sterile compared to the Niwa. From the super polite front desk people (we received a very deep bow from one when boarding the elevator to our room the first time) to the little touches such as an air cleaner/humidifier, tea service tray and bluetooth speaker in the room, the Hotel Niwa is a very nice place to stay. You feel like you are experiencing the real Japan here."

"Great area and hotel was won"

"Fabulous for my family of 4. Close to Shiodome subway stop. "