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Great experience. Free shuttle to JR Train Station. Airport Limousine service was great and convenient. Staff were amazing!
Very convenient and well located hotel. Booked two rooms however there was a mix up and only one was booked on arrival. Hotel staff were great and immediately fixed this with no impact to our stay.
Staff is extremely courteous and helpful. Room is clean , comfortable, and tastefully decorated. I really enjoyed the Japanese garden. Executive lounge is very nice, food selection is a bit limited. Overall very happy and would be back for sure next time.
I always return to Keio Plaza whenever I am in Tokyo and it has never disappointed me. The rooms are excellent and the location is wonderful. Could not ask for a better place.
Upholding service standards since my last visit 10 years ago. Although it also means it is a bit old fashioned in terms of interior design in the room. Great restaurants!
although a bit pricey and only stayed for one night, it was a great and unforgettable experience. Being atop Tokyo station means extreme ease the get around everywhere. The interior of the room is nice, with an interesting view of the Tokyo station concourse yet well done on sound proof.
Checking into the hotel is smooth and efficient. The hotel staff is very nice and friendly. The breakfast has improved with fried now available with no additional cost. The hotel is very conveniently located, especially for those who use the Shinkansen quite often.
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