Tokyo Hotel Guide - 4 stars Hotels in Tokyo, Japan

Overall, the night shift staff don't speak English At all. And when I request assistance in bringing the luggage down, that person ask me to bring it down myself. And request luggage storage, his answer was no...

Excellent hotel right near the action of Shinjuku.

The hotel is very well located, very close to the Imperial Gardens and to the Hibiya and Ginza subway stations (not too far from Tokyo station). However, it has several aspects to improve (and others impossible to improve, like the tiny size of the rooms). To be improved: the breakfast is low quality and initially confusing. There is no taxi calling service at the front desk, and little help concerning tourist directions .

Great location, minutes walk to station and shopping mall. Beautiful night view from the 34th floor.

All the staff are very niice and helpful. Walking distance to Shinjuku and JR Stations. Many traditional eateries and convenience shops nearby.

Location was great. Staff excellent. The rooms on the small size for a couple and that's the only complaint.

Pros: -Pretty good location, not too far from city centre. There are several subway and JR stations nearby. -Friendly and helpful hotel staff -Beautiful lobby -Great breakfast -Nice restaurants for dinner -Cleanliness Cons: -Standard double is very small -No view from the room -Dark room (I stayed during the typhoon, so when it's sunny probably somewhat better)

Express bus from Narita Airport drops you right at the door. Very efficient check in. We stayed on the Club floor. Great value with breakfasts and light suppers there. Very pretty hotel and grounds. Easy access to Shinagawa station and the rest of Tokyo. Good Japanese restaurant on site.

3 night stay everything was there that a person could want. Absolutely no complaints Staff superb and very respectful to our needs.

Stayed two nights at this hotel, the shuttle bus leaves from opposite Takadanobaba station (two stops after Shinjuku) and was very handy. Hotel staff were excellent, reception staff spoke English and we were accompanied to our room on the sixth floor, unlike other hotels who leave you to get on with it. Room (twin) was to a high standard and quiet. Buffet breakfast at the discounted ¥1,000 was great value with plenty of choice from juices, coffee/tea, toast, eggs, pastries, fish, salad, yoghurt, meats, noodles etc. The only negative was the sofa bed, every spring could be felt making it very uncomfortable and I ended up giving my adult daughter my twin bed for the second night.