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Only lacking: 1. Water limited for 3 a day, which my experience in the other 5 Stars hotel is no limit 3. No Coffee in the room, I should ask from house keeping 3. No body lotion in a room
A great hotel at a reasonable rate. Provided us with complimentary mobile phones during our stay (not unusual in Tokyo as friends at the Excel also enjoyed this WONDERFUL hotel-improvement). There's also a great restaurant in the street behind the hotel which is one of the few Japanese restaurants ...
Everything was perfect, room was clean and quiet. bed is comfort, the bathtub fit me perfectly, normally either too big or too small. Just that the hotel is quite far from the subway and train station. About 10 mins walk. However, it's so close to Ginza area, walking distance less than 5 mins.
Very nice hotel and friendly staff. Will come back again!
予約があり、どうしても病院に行かなければいけませんでした。大雪ですから、前日から病院の近くに宿泊をと思い、予約しました。 チェックインのやりとりで、細かいことではありますが、しかし重要な個人情報の件で、意見が合いませんでした。ご好意を頂戴して、汐留の系列店を紹介いただきました。 暖かいご対応については、感謝申し上げます。ありがとう。 しかし、系列店がどうも。宿泊せずに、帰宅した方が良かったかな、そう思っています。 皆様のご好意が、残念に終わりました。
The service and hospitality of the Hotel Okura Tokyo cannot be surpassed. Thoughtful, attentive and insightful. Highly recommended for a complete experience of Japan.
Location, location, location + service, service, service! We stayed for a single night after flying into Tokyo and before leaving Tokyo the next day for Nagano. We aren't familiar with public transportation or trains and happened to mention this at reception. The bellhop walked us and our luggage ...
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