For a business hotel the room was reasonable sized, lovely staff and perfectly located
The ok rating for room comfort is due to our AirCon not working properly on our second night... When I finally informed reception they gave us an electric fan and fixed the problem -actually that was brilliant of them... Up dating to 4/5...
We liked everything about this hotel. The friendly staff, excellent breakfast, clean comfortable rooms (small, but as expected for Japan) free evening noodle meal, station shuttle bus, and lovely Onsen.
Good hotel in Shibuya and very close to all the shopping/JR trains/Harajuku/Shinjuku. The room was clean, shower was clean, tea and kettle in the room. The staff was great and always provided us with bottled water when we came. Bed is a little small for two people though but it is comfortable.
Simple hotel, just what you need when you don't want to spend too much time in the hotel. Great location. Right next to metro and centre of shibuya. Lovely staff. Option to have your bed made without having the sheets changed to promote 'green' living was such a positive.
We were staying in Tokyo for a week and wanted to be near family in Shibuya. We found the hotel to be clean and well-kept. They advertise their rooms as soundproof, and they really are - we didn't hear a single neighbor all week. The staff was friendly and spoke English. They were able to provide assistance with finding restaurants, using public transportation, etc. The hotel breakfast (Japanese style) was excellent. Wi-fi in the room worked great. And the location was great. It's located within easy walking distance of Shibuya Station (a major station) and the smaller Chiyoda subway line, which was very convenient. There were numerous restaurants and shops nearby, and the neighborhood felt quiet and safe. We were really pleased with our accommodations. The only negative thing I have to say is that we had requested a non-smoking room and you could tell that someone had smoked in the room in the past. But there was an air filter in the corner, and once we found that, we left it running which helped quite a bit. Would definitely return to this hotel.
I was very concerned about sleeping on a futon style mattress for 9 days but our family of 4 was very very comfortable.
The BEST Ramen spot is a 1/2 block from the hotel. Everything is walking distance from Shibuya crossing/Train station. The front desk people were wonderful and helpful. Always checking on our needs. We would definitely return to this hotel!
A busy, youth-oriented shopping district, Shibuya is equally famous for the NHK studios, Olympic gymnasium, and “Hachiko”—the statue of a faithful dog. On weekends, its Harajuku area is abuzz with the meeting and mingling of Tokyo’s most fashionable teens. Neighboring Ebisu, a short subway ride from here, offers a pleasant, quiet alternative to Shibuya.
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