We've been to a few different hotels in Japan, everything from tiny Apa rooms which barely fit a large suitcase and two people up to suites at Hilton hotel at Tokyo Disney and this is by far the best deal. For two people, it's compact but not cramped. Complimentary breakfast is a nice touch.
Great location five minutes (walking) from Shibuya station make this a fantastic option.
It was overall a positive experience. The location is great and the facilities are adequate.
However we did not have much options for the breakfast as we are vegetarian. Suggest including a wholesome breakfast for vegetarians.
"Nice foreigner-oriented hotel in a quiet district"
I found the hotel through recommendations from a friend, who point out one very big advantage over the usual business hotel chains in Japan (Toyoko Inn, Super Hotel, etc.): a washing machine/dryer in your own room. That sure is appealing.
The hotel located a bit far away from Shibuya proper (on the edge of Dogenzaka district), though it is only 10 minutes walk from the station. Along the way, you can find all sorts of restaurants, bars, convenient stores, even adult entertainment, catering to most of what you might need. It is on a quiet, well lit business district street, away from most of the hustle and bustle. There is a 24 hour supermarket (Maruetsu, open even on New Year's Day!) right across the street, which is very convenient for getting fresh fruit (usually a hassle in Japan).
Rooms are well furnished and reasonably spacious for Tokyo. Along with the washer, there's an induction stove with frying pan, kitchen knife and utensils. You can probably cook your meals in the room without ever bothering anyone else.
Service is very good, front staff are friendly and helpful. Their command of English varies, but basic communication are no problem. You can get amenities like razor, shower cap, cotton swabs and the like at the front desk. For ladies, the hotel provide an amenities pack with Shiseido skin care products. There's a coffee machine at the lobby all the time. They even gave you a free pouch of washing detergent at check in!
Traveller from Hong Kong
In the heart of one of the world's most exciting cities, the Tokyu Stay Shibuya Hotel, Tokyo, Japan is the first choice for …More
This hotel is excellent in their service. The staff speaks very good English and are very helpful plus courteous. My daughter and I had a great vacation in Tokyo thanks to this hotel. They had excellent breakfast included in the room rate. The hotel also offered a light dinner of noodles with broth which was very delicious. What we liked most about this hotel was that at the end of the day we could use their laundry room and do all our laundry. They have free soft water apple spa, which was good and clean. They have free bus shuttle every morning between 8.00 and 11.00am which will drop you to the main Shibuya Station which is 15 minutes walk from the hotel. Daily the hotel would leave 2 bottles of mineral water in our fridge for free. I would recommend everyone to use this hotel.
"Great location. New modern bathrooms. Comfortable "
The rooms were clean with nice amenities. Beautiful new showers, great water pressure. each floor had a different motif in the hallway. The staff was very nice. The hotel itself doesn't have amenities, just the rooms, but the location is right by Shibuya metro and in walking distance of lots of restaurants and bars and shopping. Easy to transfer from there. Safe to walk around at night. I would say that if you are getting a double room with only one bed, make sure you are comfortable sharing a small space with that person as the bathrooms are not very private (glass walls) but I thought that was a cool part of the look and made the small space feel more open. I would definitely stay here again.
A busy, youth-oriented shopping district, Shibuya is equally famous for the NHK studios, Olympic gymnasium, and “Hachiko”—the statue of a faithful dog. On weekends, its Harajuku area is abuzz with the meeting and mingling of Tokyo’s most fashionable teens. Neighboring Ebisu, a short subway ride from here, offers a pleasant, quiet alternative to Shibuya.
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