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Reviews

4.3 / 5Very Good
600 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Kitchen
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Shibuya Crossing
    10 min walk
  • Popular Location
    Yoyogi Park
    4 min drive
  • Restaurant
    Usagi
    1 min walk
  • Restaurant
    Arina vino trattoria
    1 min walk
  • Airport
    Tokyo (HND-Haneda)
    17 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Single Room, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Single Bed
    More details
  • Twin Room, Non Smoking

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Double Room, Non Smoking

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Single Room, Smoking

    Room Amenities

    • Sleeps 2
    • 1 Single Bed
    More details
  • Twin Room, Smoking

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Double Room, Smoking

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Triple Room, Non Smoking

    Room Amenities

    • Sleeps 5
    • 3 Single Beds
    More details
  • Run of the House, Triple Room (Smoking preferences cannot be specified)

    Room Amenities

    • Sleeps 5
    • 3 Single Beds
    More details
  • Run of the House, Twin Room (Smoking preferences cannot be specified)

    Room Amenities

    • Sleeps 4
    • 2 Single Beds
    More details

About this area

Tokyo

Located in Tokyo's Shibuya neighbourhood, Tokyu Stay Shibuya is in a shopping district and near a metro station. Tokyo Midtown and Takeshita Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Shinjuku Gyoen National Garden and Yoyogi Park. Looking to enjoy an event or a game? See what's going on at Meiji Jingu Stadium or Tokyo National Olympic Stadium. Our guests appreciate the hotel's quiet location.

Popular Location

What's nearby

  • Shibuya Crossing - 10 min walk
  • Tokyo Midtown - 4 min drive
  • Yoyogi Park - 4 min drive
  • Shinjuku Gyoen National Garden - 5 min drive
  • Meiji Jingu Shrine - 12 min drive

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 11 min walk
  • Tokyo (NRT-Narita Intl.) - 66 min drive

Restaurants

  • Usagi - 1 min walk
  • Arina vino trattoria - 1 min walk
  • Imakoko - 1 min walk
  • Oomura-an - 1 min walk
  • Meri principessa - 1 min walk

About this property

Tokyu Stay Shibuya

3-star Tokyo hotel in Shibuya, walk to Cerulean Tower
Dry cleaning, a 24-hour front desk and a computer station are available at this hotel. WiFi in public areas is free. Other amenities include multilingual staff and a vending machine. All 124 rooms boast deep soaking bathtubs, and offer free WiFi and kitchenettes. Other amenities available to guests include washers/dryers, free wired Internet and LCD TVs. Weekly housekeeping is available.
Tokyu Stay Shibuya offers 124 forms of air-conditioned accommodation with washers/dryers and a safe. LCD televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.
This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1020 per person

Family friendly

Dry-cleaning service
Kitchenette
Microwave
Fridge
Washer/dryer

Conveniences

Lift
Vending machine

Guest services

24-hour front desk
Dry-cleaning service
Housekeeping (weekly)
Luggage storage
Multilingual staff

Languages spoken

English
Japanese

Business services

Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible (may have limitations)

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains

Bathroom

Bathrobes
Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

LCD TV

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Kitchenette
Microwave
Fridge
Hob

More

Desk
Iron/ironing board (on request)
Phone
Safe
Slippers
Washer and dryer

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100–200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1020 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Tokyu Stay Shibuya Hotel
  • Tokyu Stay Hotel
  • Tokyu Stay Shibuya
  • Tokyu Stay
  • Tokyu Stay Shibuya Tokyo
  • Tokyu Stay Shibuya Tokyo
  • Tokyu Stay Shibuya Hotel
  • Tokyu Stay Shibuya Hotel Tokyo
4.3

Very Good

5 - Excellent
255
4 - Good
268
3 - Okay
61
2 - Mediocre
8
1 - Poor
8
4.1
Cleanliness
4.2
Service and Staff
4.3
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is less than 5 minute walk to Shinsen Station and about 15 minutes away from the Shibuya Station or the city center. There’s a mini mart in front of the hotel if you want to get some quick snacks or supplies. The hotel staff are friendly and accommodative. The best thing is I stayed there for 6 nights and didn’t have to bring many clothes coz they have a washing machine available in each room. A stove and a microwave is also available if we wanted to cook or reheat our food. They don’t clean the room daily coz I stayed for 6 nights, but they replace the towels & clear the trash every single day.

Stayed 6 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean and the room, with a mini kitchen, big tub, and washing machine, was great! It was very dry in the room and I would I‘ve loved a humidifier. Which I discovered on my last day. A card with directions in English would be helpful. Also, I had asked the front desk about recommendations for dinner, and she was hesitant to suggest anything other than going to the Mark City mall. After walking around the neighborhood, I discovered several small places within an easy walk of the hotel. And one right next door!! Overall, it was a nice place and I’d go back.

Stayed 2 nights in Jan 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property rooms are amazing with kitchenette facilities which was perfect for my needs. I stayed in a smoking room and I highly recommend it for smokers. Hotel staff were friendly. The only downside is check-in time (3pm) especially if you arrive early morning, however they can store your luggage and it will be ready waiting for you in your room for when you get back at check-in time. Location is walking distance to train shibuya train station with A0 exit being the closest. There is 24hr open grocery store right opposite the hotel as well as other options. Really close location to shibuya crossing and shopping malls around the area.

    Stayed 3 nights in Dec 2019

    1/5

    • Disliked: Cleanliness, property conditions & facilities

    If you want to breathe in the clean air, Don’t stay at this Hotel. It was cold night so I turned air conditioning on. They haven’t cleaned device so the horrible air with such a bad smell air came out. I was coughing for over half hour. It was mixture of fungus and smoke smell. If you want to sleep in the clean air, I suggest you to stay at different hotel never this hotel

    Stayed 1 night in Dec 2019

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