COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Cerulean Tower Tokyu Hotel

Photo gallery

Featured image
Indoor pool
Room service – dining
Premium bedding, down duvets, minibar, in-room safe
TV
VIP Access

Cerulean Tower Tokyu Hotel

4.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationShibuya Crossing6 min walk
    Popular LocationNHK Hall16 min walk
    Popular LocationYoyogi National Gymnasium18 min walk
    AirportTokyo (HND-Haneda)33 min drive

Choose dates to view prices

About this area

Tokyo

Located in Tokyo's Shibuya neighbourhood, Cerulean Tower Tokyu Hotel is in the city centre and near a metro station. Shibuya Crossing and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a match? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests love the hotel's central location.
Popular Location

What's nearby

  • Shibuya Crossing - 6 min walk
  • Shibuya Hikarie - 7 min walk
  • NHK Hall - 16 min walk
  • Yoyogi National Gymnasium - 18 min walk
  • Omotesando Hills - 3 min drive

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (HND-Haneda) - 36 min drive

Restaurants

  • 凹 KUNI - 3 min walk
  • Hanamaru Udon - 3 min walk
  • Hakushu Teppanyaki - 3 min walk
  • Tsukada Farm - 3 min walk
  • Sede tharros - 3 min walk

About this property

Cerulean Tower Tokyu Hotel

Luxury Tokyo hotel in Shibuya, walk to Shibuya Crossing
5 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a bar/lounge. All 408 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts such as premium bedding and pillow menus. Guests will also find 24-hour room service, fridges and minibars.
Cerulean Tower Tokyu Hotel offers 408 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. A pillow menu is available. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cerulean Tower Fitness Fitness Club & Spa. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open selected days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 4000 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Pick-up airport shuttle (surcharge) from 8:00 AM to 8:00 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: JPY 3993-3993 for adults and JPY 1996-3993 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (108 square feet)
  • A meeting room

Spa

  • Body treatments
  • Facials
  • Sauna
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Renovations and closures

The following facilities or services will be unavailable from April 25 2021 to May 11 2021 (dates subject to change):
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 3993 and JPY 3993 for adults, and JPY 1996 and JPY 3993 for children (approximately)
  • Airport shuttle fee: JPY 15000 per vehicle (maximum occupancy 6)
  • Self-parking fee: JPY 4000 per night
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 13 years of age are not allowed in the Executive Salon.
The executive lounge is open 8-10:30 AM for breakfast, 10:30 AM-2 PM and 7-8 PM for tea time, and 2-7 PM for afternoon tea.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Hotel Hotel Tokyo

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 893 out of 1177 reviews
5 - Excellent 76%
Rating 4 - Good. 223 out of 1177 reviews
4 - Good 19%
Rating 3 - Okay. 40 out of 1177 reviews
3 - Okay 3%
Rating 2 - Poor. 16 out of 1177 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 1177 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Great hospitality and good service. Well controlled COVID19 measures
Stayed 3 nights in Dec 2020

5/5 Excellent

Stayed 2 nights in Nov 2020

5/5 Excellent

Stayed 1 night in Jun 2020

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, established Japanese branded 5* Hotel
Stayed 3 nights in Feb 2020