Loved this hotel. Absolutely amazing helpful staff and very clean. They even offered loaner umbrellas for guests. I would have like to see more choices in the breakfast buffet. Our basic double room was tiny, which is normal for Tokyo. We found it felt a bit crowded with the 2 of us in the room, but truthfully we were only there to sleep!
I opt for a room with a view and it was well worth the money spent. Hotel staff are very friendly and helpful even though some are not able to speak English well. They still try to serve you in best capacity. Thumbs up!
Checking in and out was seamless. I was grateful to be able to leave my luggage when I went walking around. Location is close to restaurants and convenient stores. Staff was friendly and always had a smile on their face.
I booked the hotel since I read the rooms are of good size and it has good star rating. It is also close to Shinjuku station.
The hotel was a bit of a walk from Shinjuku station but just check the map at the station if you are unsure. The hotel is shown there if I'm not mistaken.
Check in process was smooth. The room was spacious and we were very happy when we open the window in our room.
We have the view of the city. Right across is Takashimaya and they provided a paper to show what buildings are there that might be of our interest.
The service is top notch. The lady in the hotel shop kindly assisted us with sending our luggage to our next destination in Disneyland area.
The location is very convenient and we definitely will be staying in this hotel again if we are based in Shinjuku.
The only suggestion I would make is it would be good if they can provide a laundry room with washing machines and dryers for customers.
This sprawling business, commercial, and entertainment center never lets up. It is a modern Japanese phenomenon with shopping arcades, flashing neon signs, stand-up noodle bars, and side-street video screens. Some two million people pass through the train station alone. Futuristic-looking City Hall offers a free observation deck with great city views.
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