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Overview of Keio Plaza Hotel Tokyo Premier Grand

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe
40-inch flat-screen TV with satellite channels, TV, tablet
VIP Access

Keio Plaza Hotel Tokyo Premier Grand

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationShinjuku Central Park5 min walk
    Popular LocationThe Tokyo Metropolitan Government5 min walk
    Popular LocationJapanese Sword Museum15 min walk
    AirportTokyo (HND-Haneda)38 min drive

Choose dates to view prices

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

4.7/5 guest room rating
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

4.6/5 guest room rating
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

No guest room rating
  • 753 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

  • 753 sq ft
  • City view
  • Sleeps 5
  • 2 Single Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

4.4/5 guest room rating
  • 377 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

5/5 guest room rating
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Tokyo

Located in Tokyo's Shinjuku neighbourhood, Keio Plaza Hotel Tokyo Premier Grand is in the city centre and near a metro station. Robot Restaurant and New National Theatre Tokyo are cultural highlights, and travellers looking to shop may want to visit Roppongi Hills and Tokyo Midtown. Consider Akihabara Electric Town for a night out, and don't miss Shinjuku Gyoen National Garden if you're travelling with kids. Guests love the hotel's convenience for public transportation: Tochomae Station is 3 minutes on foot and Nishi-shinjuku Station is 8 minutes.
Popular Location

What's nearby

  • Shinjuku Central Park - 5 min walk
  • The Tokyo Metropolitan Government - 5 min walk
  • Japanese Sword Museum - 15 min walk
  • Tokyo Opera City Concert Hall - 16 min walk
  • NTT DoCoMo Yoyogi Building - 20 min walk

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 11 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • スーパーブッフェ グラスコート — 1 min walk
  • フレンチ&イタリアン デュオ・フルシェット — 1 min walk
  • Torigen Shinjuku Nishiguchi - 3 min walk
  • Sakura Suisan - 3 min walk
  • Matsuya - 3 min walk

About this property

Keio Plaza Hotel Tokyo Premier Grand

Family-friendly Tokyo hotel in Shinjuku, walk to Tokyo Metropolitan Government Building
11 restaurants, 5 bars/lounges and a fitness centre are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, a free theme park shuttle and a free manager's reception. Other amenities include 3 coffee shops/cafés, a 24-hour business centre and self parking. All 165 soundproofed rooms feature free WiFi and tablet computers. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, DVD players and flat-screen TVs.
Keio Plaza Hotel Tokyo Premier Grand offers 165 forms of accommodation with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch Flat-screen televisions come with satellite channels and pay-per-view films. Fridges, espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 4 years old are not allowed in the swimming pool without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1000.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Free theme park shuttle

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • 11 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Fitness centre
  • Karaoke
  • Shopping

Family friendly

  • Baby bath
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Free theme park shuttle
  • Corner/local shop
  • High chair
  • Laundry facilities
  • Fridge
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – March 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free extra-futon mattress
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Films for purchase
  • Satellite channels
  • Tablet computer

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; to check in, go to Club Lounge (Main Tower - 45th floor)
If you arrive at the property after hours, you'll need to check in at an alternate location: Main Tower -3rd floor
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

One child aged 5 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Children under 4 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Keio Plaza Hotel Tokyo Premier Grand and receive a full refund?
Yes, Keio Plaza Hotel Tokyo Premier Grand offers free cancellation on select room rates, because flexibility matters! Please refer to Keio Plaza Hotel Tokyo Premier Grand cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Keio Plaza Hotel Tokyo Premier Grand?
As of 14 Apr 2021, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Tokyo Premier Grand on 26 Apr 2021 start from £386, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Keio Plaza Hotel Tokyo Premier Grand pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Keio Plaza Hotel Tokyo Premier Grand?
Self-parking is available for JPY 1000.00 per day.
What time is check-in at Keio Plaza Hotel Tokyo Premier Grand?
Check-in is from 3:00 PM - 5:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Keio Plaza Hotel Tokyo Premier Grand?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does Keio Plaza Hotel Tokyo Premier Grand provide a shuttle to the airport?
Yes, there's an airport shuttle that runs at scheduled times. A fee of JPY 3200 per person applies.
Where is Keio Plaza Hotel Tokyo Premier Grand located?
This family-friendly Tokyo hotel is located in the shopping district, within a 10-minute walk of Tokyo Metropolitan Government Building and The Tokyo Metropolitan Government. Shinjuku Gyoen National Garden and Robot Restaurant are also within 1 mile (2 km). Tochomae Station is only a 3-minute walk and Nishi-shinjuku Station is 8 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 164 out of 229 reviews
5 - Excellent 72%
Rating 4 - Good. 49 out of 229 reviews
4 - Good 21%
Rating 3 - Okay. 6 out of 229 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 229 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 229 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite Hotels in Tokyo
The hotel was great. All you can eat and drink during tea time and bar time. Bar time has a variety of free alcohol for two hours. Free breakfast was delicious. The freebies are best in Tokyo. The staff are friendly and attentive. They speak English. The hotel is near many restaurants and Shinjuku station.
Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Big room, nice toiletries, amazing breakfast included with my stay. And I almost missed my bus to the airport (taking taxi from hotel to the airport would have been hell of expensive), but the bell service staff called the next station and told the bus to wait for me while I took the taxi to get to the next station. I would definitely stay there again for my next visit.
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel in great location
Stayed 1 night in Feb 2020

1/5 Terrible

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff was rude to Chinese, for example Chinese guests had to fill out a health form yet other nationalities did not. Staff did not honor a free upgrade via Expedia VIP perks. Staff didn't even allow for a last checkout and insisted we would be charged if after 11am, even though we booked the club room. Not recommended.
Stayed 6 nights in Feb 2020

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