Title: ANA Crowne Plaza Narita by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ANA Crowne Plaza Narita by IHG Hotel in Narita with 2 restaurants and full-service spa ![Interior](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/dd160afa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, dinner served, Japanese cuisine](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/1098efb5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 2 Double Beds (Airport View) | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/71a18cc1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/782be018.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/bdfcad14.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ANA Crowne Plaza Narita offers tranquility minutes from the airport. Enjoy authentic Japanese dishes at three restaurants or rejuvenate with facials and reflexology at the spa. Practical conveniences include free in-room WiFi, dry cleaning, and express check-out. 8.6 Excellent ## Popular amenities - - - - - - Bar £67 3 Nov - 4 Nov ## Room options ### Check availability for these dates Tonight [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=22223&PinnedHotelID=22223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=22223&PinnedHotelID=22223&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 10 - Oct 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=22223&PinnedHotelID=22223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=22223&PinnedHotelID=22223&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=22223&PinnedHotelID=22223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=22223&PinnedHotelID=22223&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=22223&PinnedHotelID=22223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=22223&PinnedHotelID=22223&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/4a8d1a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed (Forest View High Floor) 8.8 Excellent 18 reviews ### Highlights Air conditioning Fridge TV Pillow menu Separate bedroom Ceiling fan Blackout curtains Down duvet - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Combined shower/bathtub, hydromassage showerhead, free toiletries](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/74b58e48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 7.8 Good 20 reviews ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 312 sq ft - Sleeps 3 - 2 Single Beds ![Combined shower/bathtub, hydromassage showerhead, free toiletries](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/74b58e48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds (Forest View, High Floor) 8.4 Very good 21 reviews ### Highlights Air conditioning Fridge TV Pillow menu Separate bedroom Ceiling fan Blackout curtains Down duvet - 248 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/4a8d1a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed (Forest View) 8.0 Very good 24 reviews ### Highlights Air conditioning Fridge TV Pillow menu Separate bedroom Ceiling fan Blackout curtains Down duvet - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Combined shower/bathtub, hydromassage showerhead, free toiletries](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/74b58e48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds (Forest View) 8.0 Very good 11 reviews ### Highlights Air conditioning Fridge TV Pillow menu Separate bedroom Ceiling fan Blackout curtains Down duvet - 248 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/4a8d1a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.6 Excellent 48 reviews ### Highlights Air conditioning Fridge TV Pillow menu Separate bedroom Ceiling fan Blackout curtains Down duvet - 215 sq ft - Sleeps 2 - 1 Single Bed ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/79c6383d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Airport View) 8.0 Very good 13 reviews ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 312 sq ft - Sleeps 2 - 1 King Bed ![Combined shower/bathtub, hydromassage showerhead, free toiletries](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/74b58e48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds (Airport View, High Floor) 10.0 Exceptional 1 review ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 312 sq ft - Sleeps 3 - 2 Single Beds ![Junior Suite, 2 Double Beds (Airport View) | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/e36f13eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Double Beds (Airport View) 10.0 Exceptional 8 reviews ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 624 sq ft - Sleeps 4 - 2 Double Beds ![Combined shower/bathtub, hydromassage showerhead, free toiletries](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/74b58e48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds (Airport View) 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 312 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/d9e96b6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds 8.2 Very good 27 reviews ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 431 sq ft - Sleeps 4 - 2 Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/795ce31a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Upgraded) 9.0 Wonderful 12 reviews ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 312 sq ft - Sleeps 2 - 1 Single Bed ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/a659d5f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds (Airport View) 7.8 Good 6 reviews ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 431 sq ft - Sleeps 3 - 2 Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/795ce31a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 312 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/d9e96b6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds, Accessible 8.0 Very good 2 reviews ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 431 sq ft - Sleeps 4 - 2 Single Beds ![Junior Suite, 2 Single Beds (Forest View) | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/8da7768b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Single Beds (Forest View) ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 484 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/22300/22223/795ce31a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 7.6 Good 28 reviews ### Highlights Air conditioning Free cots/infant beds Fridge TV Pillow menu Blackout curtains Premium bedding Ceiling fan - 312 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNarita-Hotels-ANA-Crowne-Plaza-Narita.h22223.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNarita-Hotels-ANA-Crowne-Plaza-Narita.h22223.Hotel-Information) ## About the area Horinouchi, a neighbourhood in Narita with good airport proximity, is home to ANA Crowne Plaza Narita by IHG. Naritasan Shinshoji Temple and Daijion Temple are local landmarks, and travellers looking to shop may want to visit Aeon Mall Narita and Narita Omotesando. Museum of Aeronautical Sciences and Narita Dream Dairy Farm are also worth visiting. [Visit our Narita travel guide](https://www.expedia.co.uk/Narita.dx8900) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.78729%2C140.37071&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TJnTHcEDpCpeBF7_AgtHwPJBBQE=) 68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022 ### What's nearby - Sakura-no-Yama Hill - 3 min drive - 1.3 miles - Taiheiyo Club Narita Course - 6 min drive - 4.0 miles - Naritasan Park - 6 min drive - 3.6 miles - Narita Omotesando - 6 min drive - 3.7 miles - Naritasan Shinshoji Temple - 6 min drive - 3.8 miles ### Getting around - Higashi-Narita Station - 4 min drive - Tokyo (NRT-Narita Intl.) - 7 min drive ### Restaurants - ‪一天門 成田空港 LCCターミナル店 - ‬2 min drive - ‪宮武讃岐うどん - ‬2 min drive - ‪Starbucks - ‬3 min drive - ‪そじ坊 - ‬3 min drive - ‪元祖寿司 - ‬3 min drive ## About this property ### ANA Crowne Plaza Narita by IHG Upscale hotel near Naritasan Shinshoji Temple At ANA Crowne Plaza Narita by IHG, you can look forward to a free return airport shuttle, a corner/local shop and a coffee shop/cafe. Indulge in aromatherapy, a body treatment and a massage at the on-site spa. Enjoy Japanese cuisine and happy hour at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services. Additional perks include: - An indoor pool, along with sunloungers - Buffet breakfast (surcharge), an outdoor tennis court and self-parking (surcharge) - An electric car charging station, express check-out and express check-in - A front desk safe, concierge services and multilingual staff - Guest reviews say great things about the breakfast and helpful staff Room features All 390 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. Other conveniences in all rooms include: - Bathrooms with hydromassage showers and bidets - 32-inch TVs with premium channels - Fridges, electric kettles and ceiling fans ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/20000/17700/17644/38e42751.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nikko Narita Torika - Pool - Free airport shuttle - Free WiFi - Restaurant 9.2 Wonderful 4,163 reviews £61 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=17644&PinnedHotelID=17644&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/1000000/20000/13200/13170/8253e7dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Narita Tobu Hotel Airport Torika - Pool - Hot tub - Free airport shuttle - Free WiFi 8.8 Excellent 5,995 reviews £49 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=13170&PinnedHotelID=13170&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21330000/21320600/21320570/367ec567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mystays Premier Narita Oyama - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Free return airport shuttle from 6:30 AM to 10:30 PM at scheduled times - Parking on site (JPY 400 per day) - Limited on-site parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - スカイダイニング「彩風」 - レストランカフェ「セレース」 - 鉄板焼「菜里多」 ### Things to do - 24-hour gym - Full-service spa - Indoor pool - Outdoor tennis court - Sauna - Steam room ### Family friendly - Grocery/convenience store - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 6 meeting rooms - Computer station ### Outdoors - Pool loungers ### Full-service spa - 2 treatment rooms - Aromatherapy - Facials - In-room massages - Reflexology ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Front entrance ramp - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 17 floors - Ballroom - Banquet hall - Built in 1989 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch TV with premium satellite channels - Pay films ### Food and drink - 24-hour room service - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Desk chair - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: JPY 6050 Express check-in available ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: JPY 6050 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation A scheduled power outage will take place on November 12 from 1:30-5 AM. All facilities that use power, including lifts and the internet will not be available and the convenience store will be closed from midnight to 6 AM. Room service will not be available from 11 PM on November 11 to 6 AM on November 12, 2025. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures The following facilities are closed on Wednesday: - Fitness facility - Health club - Indoor pool - Sauna - Hot tub The following facilities are closed on Tuesday and Wednesday: - Bar/lounge ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for JPY 3000.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children - Self-parking fee: JPY 400 per day - Early check-in fee: JPY 6050 (subject to availability) - Late check-out fee: JPY 6050 (subject to availability) - Rollaway bed fee: JPY 3000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as ANA Crowne Plaza Narita ANA Narita Crowne Plaza Crowne Plaza ANA Narita Hotel Crowne Plaza ANA Hotel Crowne Plaza ANA Hotel Narita Crowne Plaza ANA Narita Crowne Plaza Narita Narita ANA Crowne Plaza Narita Crowne Plaza Crowne Plaza ANA ANA Crowne Plaza Narita Hotel ## Frequently asked questions ### Does ANA Crowne Plaza Narita by IHG have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at ANA Crowne Plaza Narita by IHG? > As of 9 Oct 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Narita by IHG on 3 Nov 2025 start from £66.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Narita-Hotels-ANA-Crowne-Plaza-Narita.h22223.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is ANA Crowne Plaza Narita by IHG pet-friendly? > No, pets are not allowed at this property. ### How much is parking at ANA Crowne Plaza Narita by IHG? > Self-parking is available for JPY 400 per day. Limited spots are available. ### What time is check-in at ANA Crowne Plaza Narita by IHG? > Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of JPY 6050 (subject to availability). ### What time is check-out at ANA Crowne Plaza Narita by IHG? > Checkout is at 11 AM. Late checkout is available for JPY 6050 (subject to availability). ### Does ANA Crowne Plaza Narita by IHG provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs from 6:30 AM to 10:30 PM at scheduled times. ### Where is ANA Crowne Plaza Narita by IHG located? > Located in Horinouchi, this spa hotel is within 3 miles (5 km) of Sakura-no-Yama Hill, Omote-sandō and Narita International Culture Hall. Naritasan Calligraphy Museum and Aeon Mall Narita are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## ANA Crowne Plaza Narita by IHG Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Amenities ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 586 8 - Good 253 6 - Okay 115 4 - Poor 54 2 - Terrible 33 ### 8/10 Good #### ANDY 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was nice and staff was welcomy ##### ANDY Stayed 1 night in Sep 2025 ### 10/10 Excellent #### William David 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent shuttle service to and from the airport and trains. Very knowledgeable and helpful staff. ##### William David Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Marcelina 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean room, friendly staff and safe ##### Marcelina Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### james 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was conveniently located to Airport and shuttle was quick and easy. Hotel was nice and food was excellent. ##### james Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Bruce 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location - a very courteous & helpful shuttle bus driver. ##### Bruce Stayed 1 night in Sep 2025 ### 8/10 Good #### Maggie 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is great! ##### Maggie Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Juan 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, spa, pool and great service ##### Juan Stayed 11 nights in Aug 2025 ### 10/10 Excellent #### Gil 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place great location. ##### Gil Stayed 1 night in Jul 2025 ### 8/10 Good #### Alison 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I spent one night at this hotel which is very close to the airport. Our room was clean and comfortable and we enjoyed a nice meal in the restaurant. Also, there is a convenience store located in the lobby that is open 24 hours which is very useful . ##### Alison Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Matthew 2 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was amazing at check-in, room was very nice and clean. Highly recommend for those who are looking to stay near the airport. ##### Matthew Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Leni 21 Jul 2025 Liked: Cleanliness, staff & service, amenities staff are friendly breakfast was excellent ##### Leni Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Thomas 15 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast, nice gym, cooperative staff ##### Thomas Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ted 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was great. Nice choice of restaurants and nice size rooms. ##### Ted Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Nicole 2 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff, very easy to check in. ##### Nicole Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Bradley 22 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Basbas was a terrific concierge. He made us feel very welcome. Also swimming pool, sauna and bath were in good condition. The breakfast buffet was great as well…nice selection, helpful staff. ##### Bradley Stayed 1 night in Aug 2025 ### 4/10 Poor #### Otieno 12 Sept 2025 Liked: Staff & service Needs renovations ##### Otieno Stayed 1 night in Sep 2025 ### 6/10 Okay #### John 15 Sept 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Service fine, lobby restaurant very good, room was old with poorly functioning air conditioning ##### John Stayed 1 night in Sep 2025 ### 6/10 Okay #### Marco 5 Sept 2025 Liked: Staff & service Disliked: Property conditions & facilities Friendly staff Old facilities and not very clean ##### Marco Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Dominic 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and service ##### Dominic Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ezra 30 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Ezra Stayed 1 night in Aug 2025 ### 6/10 Okay #### Thao 19 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities I’ve stayed at several hotels in Japan, but the ANA Crowne Plaza feels friendlier than most. The service leans more toward a Western style, which makes us feel welcome, comfortable, and well taken care of. It’s a great choice if you’re looking for a hotel near Narita Airport. Although the rooms are a little dated, the overall experience was very good, and I’d definitely stay here again. ##### Thao Stayed 1 night in Jul 2025 ### 8/10 Good #### Bruno 10 Aug 2025 Liked: Cleanliness, staff & service Great for a one night stay near Narita Airport. Shuttle service is good. Pool needs an update but still ok. ##### Bruno Stayed 1 night in Aug 2025 ### 6/10 Okay #### Vincent 19 Aug 2025 Property is very dated, only reason to stay here is to be close to airport. Service is fine ##### Vincent Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Dina Marie 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were attentive and very helpful. We liked the convenience of the shuttle to Narita Station and Aeon mall. ##### Dina Marie Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### JOHN 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is near Narita Airport. Their shuttle bus services are excellent. Staff is super helpful. Shoutout to Yuki helping us to resolve hallway smoking problem. ##### JOHN Stayed 1 night in Jul 2025