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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and 24-hour front desk

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Reception
Exterior
View from room
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service
The current price is £149
additional charges may apply
23 Jul - 24 Jul

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Deep-soaking bath
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | 1 bedroom, premium bedding, in-room safe, blackout curtains

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Deep-soaking bath
  • 413 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | 1 bedroom, premium bedding, in-room safe, blackout curtains

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Deep-soaking bath
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | 1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Double Room with Park View - Non-Smoking

8.0 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Deep-soaking bath
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | 1 bedroom, premium bedding, in-room safe, blackout curtains

Quad Room Non-Smoking, 7 - 12F

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 431 sq ft
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | 1 bedroom, premium bedding, in-room safe, blackout curtains

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 366 sq ft
  • Sleeps 3
  • 3 Single Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | 1 bedroom, premium bedding, in-room safe, blackout curtains

Excel Double Room - Non-Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Deep-soaking bath
  • 221 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Single Room, 1 Bedroom

8.4 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Deep-soaking bath
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Twin Non-Smoking, 7 - 12F

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 323 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Shower/bath combination
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Deep-soaking bath
  • 323 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | 1 bedroom, premium bedding, in-room safe, blackout curtains

Premier Double Non-Smoking, 14 - 19F

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Deep-soaking bath
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Deep-soaking bath
  • 325 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Excel Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Excel Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Fourth Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Fourth Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Premiere Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Semi Double Room with Park View

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

View all photos for Excel Semi Double Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room With City View

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Twin Room With City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room with Park View

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 2 min walk - 0.1 miles
  • National Stadium - 3 min drive - 2.1 miles
  • Tokyo Tower - 4 min drive - 2.9 miles
  • Meiji Jingu Shrine - 4 min drive - 1.5 miles
  • Tokyo Imperial Palace - 6 min drive - 4.8 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A banquet hall, 1 meeting room and a 24-hour front desk
  • Smoke-free property, a vending machine and concierge services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Deep-soaking baths, bidets and free toiletries
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Lobby

SHIBUYA STREAM HOTEL

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,002 reviews
The price is £185
additional charges may apply
21 Jul - 22 Jul
SHIBUYA STREAM HOTEL

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 2 Jul 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 23 Jul 2025 start from £148.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self-parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Checkout is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.2 mi (0.3 km) from Shibuya Crossing, and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.

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Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1172 out of 1684 reviews
Rating 8 - Good. 357 out of 1684 reviews
Rating 6 - Okay. 93 out of 1684 reviews
Rating 4 - Poor. 35 out of 1684 reviews
Rating 2 - Terrible. 27 out of 1684 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Close to everything, friendly staff, comfortable beds.
Stayed 5 nights in Jun 2025

10/10

Great location very helpful staff
Stayed 5 nights in Jun 2025

8/10

Great location, easy access to everything
Stayed 3 nights in Jun 2025

10/10

Located in an amazing spot for seeing Shibuya and doing day trips along the Ginza line.
Stayed 3 nights in Jun 2025

10/10

Overall a great location! Super nice staff, great for first time visitors
Stayed 9 nights in Jun 2025

10/10

Solid hotel. Great location.
Stayed 2 nights in Jun 2025

10/10

best location
Stayed 3 nights in May 2025

10/10

Great hotel
Stayed 4 nights in May 2025

10/10

The location was key to the success of our visit. We had the ability to walk and eat, shop and experience Shibuya.
Stayed 2 nights in Jun 2025

10/10

This was an amazing location and the staff were very helpful. We would definitely recommend staying here.
Stayed 6 nights in Jun 2025

10/10

Great hotel, staff, and location. The staff were escpecially helpful while checking in, transporting my suitcase, and helping me check out.
Stayed 2 nights in Jun 2025

10/10

Great location and qualiry amenities
Stayed 8 nights in Jun 2025

10/10

Nice hotel to stay.
Stayed 5 nights in May 2025

10/10

Super friendly staff
Stayed 4 nights in Jun 2025

8/10

Conveniently located and also has airport shuttles that takes passengers to both airports. You can also see the famous scramble from the hotel.
Stayed 5 nights in Jun 2025

10/10

Great Location and very nice staff
Stayed 3 nights in May 2025

10/10

The room was a good size and clean. The breakfast was fantastic.
Stayed 6 nights in May 2025

10/10

Very conveniently located.
Stayed 4 nights in Jun 2025

10/10

Great location
Stayed 4 nights in May 2025

10/10

Right in the heart of Shibuya. Very clean and tidy rooms, amazing staff and English/Tourist friendly!
Stayed 6 nights in Jun 2025

10/10

Great location and staffs
Stayed 4 nights in May 2025

6/10

Okay hotel with good location at Shibuya scramble. Aged facilities, rooms, and bathrooms, but the location is top notch.
Stayed 1 night in Jun 2025

10/10

Great location to experience Tokyo city life
Stayed 6 nights in May 2025

10/10

It was great
Stayed 1 night in Jun 2025

10/10

Close to train station to get around Tokyo and plenty of restaurants and shopping in the area
Stayed 4 nights in May 2025