Title: The Ritz-Carlton, Tokyo Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Tokyo Luxury Tokyo hotel connected to a shopping centre, steps from Tokyo Midtown ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/64084398.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 2 Double Beds | 1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/9b91b23c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/260c3c9f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/e0c56995.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/996ad87c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers discover Tokyo's essence at The Ritz-Carlton, where a garden setting and aromatherapy spa treatments offer stylish relaxation. The luxury hotel features sleek décor throughout, three restaurants serving breakfast, and convenient access to the Suntory Museum of Art. 9.6 Exceptional ## Popular amenities - Bar - Breakfast available - Pool - Parking available - Room service - Gym £733 additional charges may apply 28 Sept - 29 Sept ## Room options ### Check availability for these dates # Tonight [Sept 15 - Sept 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=1583214&PinnedHotelID=1583214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=1583214&PinnedHotelID=1583214&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=1583214&PinnedHotelID=1583214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=1583214&PinnedHotelID=1583214&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1583214&PinnedHotelID=1583214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1583214&PinnedHotelID=1583214&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1583214&PinnedHotelID=1583214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1583214&PinnedHotelID=1583214&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ![1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/d0fd7ed4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom, Non Smoking ### Highlights Soundproofed Air conditioning Club Lounge Free cots/infant beds Smart TV Frette Italian bed sheets Premium bedding Separate bedroom - 1291 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ![Superior Suite, 1 Bedroom | 1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/668bc59c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Premium bedding Frette Italian bed sheets Separate bedroom Hairdryer - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/b4c75b2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Non Smoking ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Premium bedding Frette Italian bed sheets Separate bedroom Designer toiletries - 828 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/ee8bab90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 Bedroom, Non Smoking ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Premium bedding Frette Italian bed sheets Separate bedroom Designer toiletries - 1076 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/88aee012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Premium bedding Frette Italian bed sheets Separate bedroom Hairdryer - 560 sq ft - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/ee8bab90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 Bedroom, Non Smoking ### Highlights Soundproofed Air conditioning Club Lounge Free cots/infant beds Smart TV Frette Italian bed sheets Premium bedding Separate bedroom - 1076 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ![Deluxe Room, 2 Double Beds | 1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/3eb12099.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds ### Highlights Soundproofed Air conditioning Club Lounge Free cots/infant beds Smart TV Premium bedding Frette Italian bed sheets Separate bedroom - 560 sq ft - City view - Sleeps 3 - 2 Double Beds ![60-inch flat-screen TV with satellite channels, Smart TV, DVD player](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/3117a2b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 Bedroom, Non Smoking 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Premium bedding Frette Italian bed sheets Separate bedroom Designer toiletries - 861 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/81b2ed40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking (View) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Premium bedding Frette Italian bed sheets Separate bedroom Designer toiletries - 560 sq ft - City view - Sleeps 3 - 1 King Bed ![60-inch flat-screen TV with satellite channels, Smart TV, DVD player](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/3117a2b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 Bedroom, Non Smoking 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Club Lounge Free cots/infant beds Smart TV Frette Italian bed sheets Premium bedding Separate bedroom - 861 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ![1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/d0fd7ed4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Frette Italian bed sheets Premium bedding Separate bedroom Designer toiletries - 1291 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/e62ca9eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Club Lounge Free cots/infant beds Smart TV Premium bedding Frette Italian bed sheets Separate bedroom - 560 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Room, 2 Double Beds | 1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/9b91b23c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Premium bedding Frette Italian bed sheets Separate bedroom Designer toiletries - 560 sq ft - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/81b2ed40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Premium bedding Frette Italian bed sheets Separate bedroom Designer toiletries - 560 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/b4c75b2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Non Smoking ### Highlights Soundproofed Air conditioning Club Lounge Free cots/infant beds Smart TV Frette Italian bed sheets Premium bedding Separate bedroom - 861 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ![Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/2000000/1590000/1583300/1583214/fe2634c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom, Non Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Club Lounge Free cots/infant beds Smart TV Frette Italian bed sheets Premium bedding Separate bedroom - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-The-Ritz-Carlton.h1583214.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-The-Ritz-Carlton.h1583214.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.66678%2C139.73126&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EixqiAp9dpdG5Waq7GDysHulVqA=) Tokyo Midtown 9-7-1 Akasaka Minato-ku, Tokyo, Tokyo-to, 107-6245 #### What's nearby - Tokyo Midtown - 1 min walk - 0.0 miles - National Art Center, Tokyo - 6 min walk - 0.4 miles - Roppongi Hills - 8 min walk - 0.5 miles - Tokyo Tower - 2 min drive - 1.1 miles - Tokyo Imperial Palace - 2 min drive - 1.7 miles #### Getting around - Shimbashi Station - 3 min drive - Nogizaka Station - 6 min walk - Tokyo (HND-Haneda) - 30 min drive #### Restaurants - ‪The Ritz-Carlton The Lobby Lounge & Bar - ‬1 min walk - ‪TOWERS - ‬1 min walk - ‪The Counter - ‬1 min walk - ‪サン・フルーツ (Sun Fruits) - ‬1 min walk - ‪Union Square Tokyo - ‬1 min walk ## About this property ### The Ritz-Carlton, Tokyo Luxury hotel near Tokyo Midtown Located close to Suntory Museum of Art and 21 21 Design Sight, The Ritz-Carlton, Tokyo provides an art gallery on-site, a shopping centre on-site and a coffee shop/cafe. Indulge in a body treatment, a manicure/pedicure and a body scrub at The Ritz-Carlton Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks at this hotel include: - An indoor pool - Limo/town car service, buffet breakfast (surcharge) and bike hire - Valet parking (surcharge), an electric car charging station and express check-out - Express check-in, babysitting (surcharge) and a lift Room features All 245 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning. More conveniences in all rooms include: - Frette Italian sheets, rollaway/extra beds (surcharge) and free cots/infant beds - Hydromassage showers, deep-soaking baths and toilets with electronic bidets - 60-inch flat-screen TVs with premium channels and DVD players - Recycling, daily housekeeping and desks ### Awards and affiliations The Ritz-Carlton, Tokyo is listed in the 2021 Travel + Leisure 500. ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Limo/town car service - Parking on site (JPY 8,000 per night; includes in/out privileges) - Valet parking on site (JPY 8,000 per day) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 4,500 to 10,000 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining ### Restaurants on site - Héritage by Kei Kobayashi - Hinokizaka - The Lobby Lounge and Bar - Towers ### Things to do - Art gallery - Bicycle rentals - Full-service spa - Gym - Indoor pool - Sauna - Shopping centre - Steam room ### Family friendly - Babysitting (surcharge) - DVD player - In-room cot - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Garden ### Full-service spa - 10 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - Hot tub - In-room massages - Manicures/pedicures - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height view port in door - Portable bathtub seat - Visual alarms in hallways - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 12 floors - Ballroom - Banquet hall - Built in 2007 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Frette Italian sheets - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Hydromassage showerhead - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - 60-inch smart TV with premium cable/satellite channels - DVD player ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board on request - Laptop-compatible safe - Phone - Recycling - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:30 AM Early check-in subject to availability Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Azure 45 restaurant is closed on Tuesdays. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for JPY 25056.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: JPY 20000 per night - The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 4500 to 10000 per person - Self-parking fee: JPY 8000 per night (in/out privileges) - Valet parking fee: JPY 8000 per day - Rollaway bed fee: JPY 25056.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a deadbolt lock This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests under 4 years old are not allowed in the swimming pool, and guests under 15 years old are only allowed in the swimming pool with adult supervision Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ritz-Carlton Hotel Tokyo Ritz-Carlton Tokyo Tokyo Ritz-Carlton Minato Ritz-Carlton Ritz Carlton Minato Ritz Tokyo Ritz-Carlton Tokyo Hotel Minato The Ritz-Carlton Tokyo Japan Ritz-Carlton Tokyo Hotel Ritz Tokyo Minato Ritz-Carlton Ritz Carlton Minato The Ritz Carlton Tokyo The Ritz-Carlton, Tokyo Hotel The Ritz-Carlton, Tokyo Tokyo The Ritz-Carlton, Tokyo Hotel Tokyo ## Frequently asked questions ### Does The Ritz-Carlton, Tokyo have a pool? > Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM. ### How much does it cost to stay at The Ritz-Carlton, Tokyo? > As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Tokyo on 28 Sept 2025 start from £732.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Tokyo-Hotels-The-Ritz-Carlton.h1583214.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Ritz-Carlton, Tokyo pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Ritz-Carlton, Tokyo? > Self-parking is available for JPY 8000 per night. Valet parking is available for JPY 8000 per day. ### What time is check-in at The Ritz-Carlton, Tokyo? > Check-in start time: 3:00 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). ### What time is check-out at The Ritz-Carlton, Tokyo? > Checkout is at noon. Late check-out is available for a fee. ### Where is The Ritz-Carlton, Tokyo located? > Located in Akasaka, this luxury hotel is steps away from Tokyo Midtown, 21 21 Design Sight and Suntory Museum of Art. National Art Center, Tokyo and Roppongi Hills are also within 10 minutes. Nogizaka Station is 6 minutes by foot and Roppongi Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ritz-Carlton, Tokyo Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 465 8 - Good 106 6 - Okay 19 4 - Poor 8 2 - Terrible 3 ### 9.8/10 Cleanliness ### 9.4/10 Staff & service ### 9.6/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Ayman 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What makes this place special is an incredible unwavering culture of service. If there is anything they can do to make their guest comfortable they will not hesitate to do it. Great place to spend a work or vacation stay. ##### Ayman Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Carlos 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was absolutely wonderful, the view, the service, the experience. Totally worth the money. ##### Carlos Stayed 1 night in Sep 2025 ### 10/10 Excellent #### lara 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a beautiful property perfectly located in the heart of the city. Service was outstanding. ##### lara Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Aaron Jacob 5 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location, excellent staff, rooms are showing their age slightly but still a great value, would happily stay there again! ##### Aaron Jacob Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Caroline 13 Jan 2025 Liked: Amenities, property conditions & facilities It is a fantastic place to stay in central Tokyo and especially wonderful with all Christmas decorations and of course the service is impeccable. ##### Caroline Stayed 1 night in Dec 2024 ### 10/10 Excellent #### susan 15 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Friend of the staff and willingness to go the extra mile to make you happy ##### susan Stayed 2 nights in May 2025 ### 10/10 Excellent #### Michael 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent property. Great location, room. Breakfast buffet ##### Michael Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Jeff 10 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent modern facilities and friendly staff. Would have no hesitation staying there again. ##### Jeff Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller 6 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall a wonderful experience here, however I'd recommend upgrading their TVs as they do not offer any streaming ability so you can only watch local cable. Otherwise a great room, wonderful staff and great food/drinks. Would stay again for sure. ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Dana 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff are excellent and prioritize a luxury feel. We had a massive suite that was very good size and if you stay in a room that has access to the club floor, the views are remarkable. The only detail that I wasn’t a fan of was the hotel is 17 years old and a lot of it looks and feels like something that was done and relevant 17 years ago, so it has a bit of vintage feel, if you like that. ##### Dana Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Shaw Jiun 13 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Excellent ##### Shaw Jiun Stayed 1 night in Dec 2022 ### 10/10 Excellent #### yi 20 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is good. Just the breakfast starts at 7:00am is too late. If can start 6:30am will be better because come from America have a jet leg. We get up at 5:00am and Hunger but no place can get the breakfast. The last day I have to check out hotel at 7;15am and have no chance to get the breakfast. And waster my breakfast two people payment. ##### yi Stayed 4 nights in Oct 2023 ### 6/10 Okay #### Cleo 16 Aug 2024 Liked: Amenities Disliked: Staff & service, property conditions & facilities Ritz Tokyo/stayed for 9 nights August 2024. Dishonesty from Spa/massage, never charge your guest without informing them of extra service. Beware! Very disrespectful. No formal apology. Bad service in club lounge breakfast & evening canapés, had to get the ladies & gentlemen to clear table. Club Breakfast restricted 1 & 1/2 hours & evening canapés restricted one 1 hour. Asked guests to leave after 1 hour. We found very offensive & disrespectful. Eat & run - no class & elegant specially at the the Ritz. No excuse that the club is busy (stayed for 9 nights not even busy) Food is average for the Ritz Carlton. Seafood is non existence. Mainly cater for Japanese guests Bistronomy Towers, service was excellent but food also average Cost cutting is on a high scale, not up to standard of Ritz Carton. Never return & never recommend Ritz Tokyo, Ritz Osaka to anyone 5/10. Ritz Singapore 10/10 ##### Cleo Stayed 9 nights in Aug 2024 ### 10/10 Excellent #### Shoji 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities さすが五つ星ですね。またお邪魔します。 ##### Shoji Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Nawaim 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Nawaim Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Bridget 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities ##### Bridget Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Karim 30 Jun 2025 ##### Karim Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### TIN YAU 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Good view, frequent housekeeping ##### TIN YAU Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Scott 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Scott Stayed 1 night in May 2025 ### 10/10 Excellent #### Ya Hui 27 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ya Hui Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Tomomi 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Tomomi Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Yoshinobu 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Yoshinobu Stayed 1 night in Apr 2025 ### 8/10 Good #### Magdalena 31 Mar 2025 Liked: Property conditions & facilities ##### Magdalena Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Joao Victor 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Joao Victor Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Qingxia 7 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Qingxia Stayed 1 night in Feb 2025 ## 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