5/5 Excellent
Jay, Tokyo
Travelled with partner
4 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Overview of The Ritz-Carlton, Tokyo
Photo gallery
The Ritz-Carlton, Tokyo
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
Explore the area
Tokyo Midtown3 min walk
Roppongi Hills12 min walk
Akasaka Sacas13 min walk
Tokyo (HND-Haneda)29 min drive
Choose dates to view prices
Club Suite, 1 Bedroom, Non Smoking
- 1076 sq ft
- City view
- Sleeps 3
- 1 Double Bed
Deluxe Room, 2 Double Beds, Non Smoking, View (Tokyo)
5/5 guest room rating
- 560 sq ft
- City view
- Sleeps 3
- 2 Double Beds
Deluxe Room, 1 King Bed, Non Smoking (Club Level, Tower View)
5/5 guest room rating
- 560 sq ft
- City view
- Sleeps 3
- 1 King Bed
Suite, 1 Bedroom, View, Tower (Millenia, Tokyo Tower View)
5/5 guest room rating
- 861 sq ft
- City view
- Sleeps 3
- 1 King Bed
Executive Suite, 1 Bedroom, Non Smoking (Club Level)
5/5 guest room rating
- 861 sq ft
- City view
- Sleeps 3
- 1 King Bed
Room, 1 King Bed, Non Smoking, View (Tokyo)
5/5 guest room rating
- 560 sq ft
- City view
- Sleeps 3
- 1 King Bed
Club Suite, 1 Bedroom, Non Smoking, Tower (Club Level)
- 1076 sq ft
- City view
- Sleeps 3
- 1 King Bed
Deluxe Room, 2 Double Beds, Non Smoking (Club Level)
4.4/5 guest room rating
- 560 sq ft
- City view
- Sleeps 3
- 2 Double Beds
Club Suite, 1 Bedroom, Non Smoking (Carlton, Club Level)
- 1291 sq ft
- City view
- Sleeps 3
- 1 Double Bed
Suite, 1 Bedroom, Non Smoking, View (Carlton)
5/5 guest room rating
- 1291 sq ft
- City view
- Sleeps 3
- 1 King Bed
Suite, 1 Bedroom, View, Tower (Tokyo Tower View)
- 1076 sq ft
- City view
- Sleeps 3
- 1 King Bed
Executive Suite, 1 Bedroom, Non Smoking, Corner
5/5 guest room rating
- 828 sq ft
- City view
- Sleeps 3
- 1 King Bed
Deluxe Room, 1 King Bed, Non Smoking (Club Level, Tower View)
4.4/5 guest room rating
- 560 sq ft
- City view
- Sleeps 3
- 1 King Bed
Deluxe Room, 1 King Bed, Non Smoking
4.6/5 guest room rating
- 560 sq ft
- City view
- Sleeps 3
- 1 King Bed
Club Suite, 1 Bedroom, Non Smoking (Millenia, Club Level)
- 861 sq ft
- City view
- Sleeps 3
- 1 King Bed
About this area
Tokyo
Located in Akasaka neighbourhood, The Ritz-Carlton, Tokyo is connected to a shopping centre. Suntory Museum of Art and Billboard Live are cultural highlights, and travellers looking to shop may want to visit Tokyo Midtown. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium, or consider Akihabara Electric Town for a night out. Guests appreciate the hotel's convenience for public transportation: Nogizaka Station is 5 minutes on foot and Roppongi Station is 7 minutes.
View in a map
What's nearby
- Suntory Museum of Art - 2 min walk
- Tokyo Midtown - 3 min walk
- Billboard Live - 4 min walk
- Roppongi Hills - 12 min walk
- Akasaka Sacas - 13 min walk
Getting around
- Shimbashi Station - 3 min drive
- Nogizaka Station - 5 min walk
- Tokyo (HND-Haneda) - 30 min drive
Restaurants
- Towers — 1 min walk
- Azure 45 — 1 min walk
- Toshi Yoroizuka - 3 min walk
- Mercer Branch - 4 min walk
- Nanbantei - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (JPY 6000 per night; includes in/out privileges)
- Valet parking on site (JPY 6000 per day)
- Electric car charging station on site
- Wheelchair-accessible parking available
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: JPY 4500-10000 per person
- 3 restaurants and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
Things to do
- Fitness centre
- Full-service spa
- Indoor pool
- Shopping
Family friendly
- Babysitting/childcare (surcharge)
- DVD player
- Free cots/infant beds
- Indoor pool
- Laundry facilities
- Rollaway/extra beds (surcharge)
- Soundproofed rooms
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- Japanese
Business services
- Business centre
- Conference space
- Meeting rooms
Spa
- 10 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Massages
- Massage/treatment rooms
- Sauna
- Spa open daily
- Hot tub
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility
- Lever door handles
- Low-height view port in door
- Portable bath seat
- Visual alarms in hallways
- Wheelchair-accessible business centre
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Frette Italian sheets
- Free cots/infant beds
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Electronic bidet
- Free toiletries
- Hairdryer
- Hydromassage showerhead
- Separate bathtub and shower
- Towels
Entertainment
- 40-inch flat-screen TV
- TV/satellite channels
- DVD player
- Premium channels
Food and drink
- Espresso maker
- Free bottled water
- Minibar
More
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board (on request)
- Laptop-compatible safe
- Phone
- Slippers
- Soundproofing
- Turndown service
- Window screens
See similar properties
Policies
Check-in
Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Please note: Azure restaurant is closed every Tuesday.
Renovations and closures
The following facilities are closed on Tuesday:
- Restaurant
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for JPY 25056.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: JPY 20000 per night
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between JPY 4500 and JPY 10000 per person (approximately)
- Self-parking fee: JPY 6000 per night (in/out privileges)
- Valet parking fee: JPY 6000 per day
- Rollaway bed fee: JPY 25056.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 15 years old are not allowed in the swimming pool without adult supervision
Guests under 4 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Ritz-Carlton Hotel Tokyo
Ritz-Carlton Tokyo
Tokyo Ritz-Carlton
Minato Ritz-Carlton
Ritz Carlton Minato
Ritz Tokyo
Ritz-Carlton Tokyo Hotel Minato
The Ritz-Carlton Tokyo Japan
Ritz-Carlton Tokyo Hotel
Ritz Tokyo
Minato Ritz-Carlton
Ritz Carlton Minato
The Ritz Carlton Tokyo
The Ritz-Carlton, Tokyo Hotel
The Ritz-Carlton, Tokyo Tokyo
The Ritz-Carlton, Tokyo Hotel Tokyo
Frequently asked questions
4.7
Exceptional
4.8/5
Cleanliness
4.6/5
Staff & service
4.6/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Verified traveller
23 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
5/5 Excellent
Anakin
20 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Stayed 5 nights in Feb 2020
5/5 Excellent
Verified traveller
Business traveller
16 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
5/5 Excellent
Jim, Scottsdale
Travelled with family
30 Jan 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020