Tokyo Hotel Guide - Family Friendly Hotels in Tokyo, Japan

nice hotel great location. checkin was right at the subway stop. beautiful room

The hotel was close to everything needed for a very pleasant stay. It was close to the rail system, cabs were available at the door 24 hours a day and parks were within walking distance. There were many, many places to eat and shop within a few minutes of the Hotel. The staff in the Hotel were ALL very efficient and it was indeed a pleasure to see that hard work is still a way of life somewhere. The staff of the Hotel were always right there for you and any questions that you might have. If we needed anything, it was brought to us immediately and not when they felt like it. The transportation system was some of the best I have seen. The rail service is very good and on time. Shopping is an experience very different from America. They actually try to help you in EVERY way and don't have an attitude. My experience was very good and thank you so very much to all the staff and working personnel in the Hotel. Very exceptional service and kindness.

Stayed two nights at this hotel, the shuttle bus leaves from opposite Takadanobaba station (two stops after Shinjuku) and was very handy. Hotel staff were excellent, reception staff spoke English and we were accompanied to our room on the sixth floor, unlike other hotels who leave you to get on with it. Room (twin) was to a high standard and quiet. Buffet breakfast at the discounted ¥1,000 was great value with plenty of choice from juices, coffee/tea, toast, eggs, pastries, fish, salad, yoghurt, meats, noodles etc. The only negative was the sofa bed, every spring could be felt making it very uncomfortable and I ended up giving my adult daughter my twin bed for the second night.

Good location but the hotel amenities will cost you extra charges. Ie. parking ¥3000/night, use of indoor pool ¥3650/day, Wifi something/day, etc. Also, im trying to reserve for a dine in at the hotel restaurant, the customer agent speak little english so i ended up canceling my reservation.

3 night stay everything was there that a person could want. Absolutely no complaints Staff superb and very respectful to our needs.

Business stay for one night . Good variety of restaurants right in the hotel. Easy access from airport and to central Tokyo

You can go to a lot of places because of the train station being so close! And also same location as the train station is bus terminal and an Outlet mall very good for shopping!

Room and staff are much more like a 3.4- 4.0 star hotel. The only issue about a higher star rating is the fact that there isn't multiple restaurants on site only near by.

Dining experience could and should be improved significantly.

The hotel is four blocks away from the airport limousine bus stop and two blocks away from the Gina metro station. Very convenient. The room is clean and spacious. The staff is also very friendly and helpful. Overall experience is good.