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Hotel New Otani Tokyo Garden Tower

Photo gallery for Hotel New Otani Tokyo Garden Tower

Reception
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk
30-inch TV with digital channels
Down duvets, minibar, in-room safe, desk

Overview of Hotel New Otani Tokyo Garden Tower

Hotel New Otani Tokyo Garden Tower

4.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
4-1 Kioi-Cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-8578

Explore the area

  • Popular LocationAkasaka Sacas17 min walk
  • Popular LocationTokyo Midtown4 min drive
  • Popular LocationTokyo Imperial Palace7 min drive
  • AirportTokyo (HND-Haneda)31 min drive

Choose dates to view prices

About this area

Tokyo

Hotel New Otani Tokyo Garden Tower is located in Chiyoda, a neighbourhood in Tokyo, and is near a metro station. Tokyo Midtown and Roppongi Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Tokyo Tower and Shinjuku Gyoen National Garden. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Nippon Budokan. Guests love the hotel's convenience for public transportation: Kojimachi Station is 6 minutes on foot and Akasaka-Mitsuke Station is 8 minutes.
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Map

What's nearby

  • Akasaka Sacas - 17 min walk
  • Tokyo Midtown - 4 min drive
  • Tokyo National Olympic Stadium - 4 min drive
  • Tokyo Imperial Palace - 7 min drive
  • Nippon Budokan - 9 min drive

Getting around

  • Kojimachi Station - 6 min walk
  • Yotsuya Station - 9 min walk
  • Tokyo (NRT-Narita Intl.) - 50 min drive

Restaurants

  • Akihabara Electric Town - 5 min drive

About this property

Hotel New Otani Tokyo Garden Tower

Luxury Tokyo hotel in Chiyoda, near Tokyo Imperial Palace
This hotel features 20 restaurants, 4 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include outdoor tennis courts, a coffee shop/cafe and spa services.
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and a safe. Beds feature down comforters. Premium digital televisions are provided. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include outdoor tennis courts and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3300-6600 for adults and JPY 2750-3850 for children
  • 20 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Room service available

Restaurants on site

  • La Tour D Argent
  • Taikan-en
  • Senbazuru
  • Sekishin-tei
  • Bella Vista

Things to do

  • 2 outdoor tennis courts
  • Fitness centre
  • Golf driving range
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Japanese garden

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 30-inch TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.
Due to COVID-19 regulations, guests who are required to self-quarantine will not have access to the property's communal facilities or guest services, including the restaurant, bar, and lounge. Room service will still be available.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 3300 and JPY 6600 for adults, and JPY 2750 and JPY 3850 for children (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

One child aged 5 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 577 out of 997 reviews
5 - Excellent 58%
Rating 4 - Good. 298 out of 997 reviews
4 - Good 30%
Rating 3 - Okay. 65 out of 997 reviews
3 - Okay 7%
Rating 2 - Poor. 33 out of 997 reviews
2 - Poor 3%
Rating 1 - Terrible. 24 out of 997 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Stayed 1 night in Apr 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the main a few times I was not aware that the views from garden tower would be so good.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel s in a central location with the addition of a well kept Japanese Garden. Staff were both courteous and helpful. I'm happy to recommend the hotel even though it is a bit pricy compared with the other hotels we stayed in around Japan but there again, it is in central Tokyo.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and courteous. The location was great, within walking distance of the metro and nearby shops. The view was fantastic, being able to see Mt Fuji in the distance as well as the Olympic stadium nearby. The room was nice and comfortable and well kept. I'd definitely stay here again on a future trip to Tokyo.
Stayed 4 nights in Mar 2020