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Overview of Mandarin Oriental Tokyo

Photo gallery

Featured image
Indoor spa bath
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Mandarin Oriental Tokyo

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationAkihabara Electric Town15 min walk
    Popular LocationTokyo International Forum2 min drive
    Popular LocationTokyo Anime Center3 min drive
    AirportTokyo (HND-Haneda)16 min drive

Choose dates to view prices

Executive Suite, 1 King Bed

5/5 guest room rating
  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Premium, Twin Room, 2 Single Beds

5/5 guest room rating
  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Mandarin, Suite, 2 Single Beds

  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 2 Single Beds

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed

5/5 guest room rating
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Mandarin, Grand Room, 1 King Bed

5/5 guest room rating
  • 646 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Premium, Room, 1 King Bed

5/5 guest room rating
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Mandarin, Grand Twin Room, 2 Single Beds

5/5 guest room rating
  • 646 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Mandarin, Suite, 1 King Bed, Corner

5/5 guest room rating
  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds

4.7/5 guest room rating
  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Mandarin, Suite, 1 King Bed

5/5 guest room rating
  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Oriental Suite, Suite, 1 King Bed

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Tokyo

Located in Tokyo's Chuo neighbourhood, Mandarin Oriental Tokyo is in the city centre and near a metro station. The area's natural beauty can be seen at Ueno Onshi Park and Yoyogi Park, while Tokyo Tower and Disneyland® Tokyo are popular local attractions. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome.
Popular Location

What's nearby

  • Akihabara Electric Town - 15 min walk
  • Tokyo International Forum - 2 min drive
  • Tokyo Anime Center - 3 min drive
  • Hibiya Park - 3 min drive
  • Tokyo Imperial Palace - 13 min drive

Getting around

  • Shinnihombashi Station - 2 min walk
  • Kanda Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 46 min drive

Restaurants

  • Starbucks - 3 min walk
  • Katsura - 4 min walk
  • Cul De Sac - 4 min walk
  • Butcher Brothers - 4 min walk
  • Kaneko Hannosuke - 5 min walk

About this property

Mandarin Oriental Tokyo

Luxury Tokyo hotel in Chuo, near Tokyo Imperial Palace
Along with 8 restaurants, this hotel has a full-service spa and 2 bars/lounges. Additionally, a health club, 2 coffee shops/cafés and a spa tub are on-site. All 179 rooms feature thoughtful touches such as bathrobes and slippers, plus wireless Internet access (surcharge) and flat-screen TVs with digital channels. Guests will also find DVD players, fridges and minibars.
Mandarin Oriental Tokyo offers 179 forms of accommodation with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Tokyo hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1800 per night)
  • Available in some public areas: WiFi (JPY 1800 per night)

Parking and public transport

  • Self parking on site (surcharge)
  • Valet parking on site (JPY 6000 per day)
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 7 AM–11 AM: JPY 2800-4300 per person
  • 8 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Pilates classes
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Conference space

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Laptop-compatible safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 8 2021 to February 7 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Business centre
  • Dining venue(s)
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 2800 and JPY 4300 per person (approximately)
  • Fee for in-room wireless Internet: JPY 1800 per night (rates may vary)
  • Fee for wireless Internet in public areas: JPY 1800 per night (rates may vary)
  • Airport shuttle fee: JPY 63000 per vehicle (one way)
  • Valet parking fee: JPY 6000 per day
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Tokyo
Tokyo Mandarin Oriental
Chuo Mandarin Oriental
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Japan
Mandarin Tokyo
Mandarin Oriental Tokyo Hotel
Mandarin Oriental Tokyo Tokyo
Mandarin Oriental Tokyo Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental Tokyo and receive a full refund?
Yes, Mandarin Oriental Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Tokyo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mandarin Oriental Tokyo?
As of 19 Apr 2021, prices found for a 1-night stay for 2 adults at Mandarin Oriental Tokyo on 23 Apr 2021 start from £350, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mandarin Oriental Tokyo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mandarin Oriental Tokyo?
Self-parking is available for a fee. Valet parking is available for JPY 6000 per day.
What time is check-in at Mandarin Oriental Tokyo?
Check-in is from 3 PM - 2:00 AM. Late check-in is available during limited hours.
What time is check-out at Mandarin Oriental Tokyo?
Checkout is at noon.
Does Mandarin Oriental Tokyo provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 63000 per vehicle applies.
Where is Mandarin Oriental Tokyo located?
Located in Chuo, this luxury hotel is within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Onshi Park and Tokyo Dome. Sensō-ji Temple and Tokyo Tower are also within 3 mi (5 km). Shinnihombashi Station and Mitsukoshimae Station are within a 5-minute walk.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 176 out of 219 reviews
5 - Excellent 80%
Rating 4 - Good. 32 out of 219 reviews
4 - Good 15%
Rating 3 - Okay. 6 out of 219 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 219 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 219 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Despite a couple of forgetfulness from staff, a long check-in procedure, and absence of swimming pool, the hotel was amazing. They lent me sports wear and shoes.
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing
Stayed 1 night in Jan 2020

5/5 Excellent

Stayed 1 night in Jan 2020

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