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"Great stay at Shinagawa Prince Hotel! My husband used to stay at this hotel when he was a child visiting his family in Japan so he wanted to stay here for our family trip. I was a little reluctant due to some of the reviews. I think the people reviewing are just not familiar with typical Japanese hotel rooms. They are small compared to the US. Overall, great stay. The rooms were clean and comfortable. Housekeeping was exceptional and the front office was very helpful. There's a 7/11 onsite- which was a Godsend for waters, snacks and odds and ends during our stay. There's also several restaurants and some very nice shops. Can't beat the location which is a across the street from the train station. Overall, fantastic. I'd definitely have this be our home base again on our next trip to Japan!"

"It’s always goo"

"friendly staff great buffet walking diatance to universal studio and train lots of food selection around the area"

"Great service "

"Great hotel with exceptional staff. Location central to everything. Would definitely stay again"

"Nice hotel and convenient to go other places by subway or other public transport. Very clean and good size rooms "

"It's a great place to stay if you are flying in and out of Haneda. We found the free luggage storage very helpful, they took our luggage despite already being checked out. Room was clean and bed was very comfortable "

"Family friendly and the staff were amazing and helped whenever they could. Rooms were spacious which we didnt expect for Tokyo and were well kept during our stay. Convenient to shopping, public transport, dining as all within easy walking distance. Felt super safe while travelling with our 10 yr old."

"Location was great, close to metro and train station. The check in should be earlier as the check out is at 10 am . There’s enough time for cleaning and checking in early. There was zero contact with people . it’s always great to have the human touch . The dryers don’t work properly they take over an hour to dry your clothes.other than that was great"