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"Clean property. Great 2 night stay."

"Very good customer service at front desk (helped us get our luggage forwarded to our next hotel during off hours) and concierge service "

"Room was clean but quite small as expected. The pillows were flat and hard. Check in was a little cumbersome but eventually the staff helped us out. "

"This hotel I just ok. The downside is expect to que for at least 2 hours checking in at 2 pm make sure you select a superior room still small but ok if only here for a few nights. The hotel has 1250 rooms so expect to line up for breakfast. Breakfast has a great selection. Hotel Restaurant extremely expensive but there are other rests nearby. Ten minutes walk to the Government buildings observatory with great views of the city "

"Clean, staff was helpful, and it accommodated my family and I well. "

"Rooms were average. Not great but not bad. Lunch buffet was lacking and cold. Dinner buffet was good but all items except grilled steak and soup were Luke warm at best. I informed the staff but no way to correct. Same for breakfast buffet. Cold. Made to order eggs a fresh bread were great. Would stay again maybe, just not eat there. Spa was a ripoff as advertised pool but was a $20 up charge. "

"Super convenient for walkable access to Haneda Airport. Lots of shopping and food options.. Very nice Spa. Clean rooms (we had a Bay view). Helpful Staff. "

"The room is clean and bed n pillow so comfortable , room is spacious , bathroom is great , they provide toothbrush with toothpaste , comb, facial cleanser, pajamas , etc . It has Lawson store beside it and train station urayasu . Love it n will comeback "

"Great "